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wolstech

Chief Risk Officer
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Everything posted by wolstech

  1. Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache.
  2. The twitter won't be an issue assuming it doesn't need anything special like special ports. The emails it generates can get you suspended rather easily though. You can send at most 50 per day for your entire account. Password reset emails should be fine, but account activation mails (even if you don't expect a lot of users, since these are generated for spambots too), new post/followed topic notifications, etc. could easily generate a lot mail. I'd disable these functions or use an external mail server for them.
  3. The Stevie and Stevie SSL accounts are the same aside from the dedicated IP address needed for SSL. In fact, when you first register, the account created for Stevie and for Stevie SSL are identical. They're different only once we verify the payment and assign you the dedicated IP address. Because the two are the same aside, we can add the dedicated IP to your current account if you want. If you decide you want a new account on Stevie, you'll need to delete your current one. EDIT: Didn't see Byron's post...should've refreshed first
  4. Your account was suspended for inactivity, because you haven't logged into your account in the last 30 days. To reactivate your account, please visit http://www.heliohost.org/home/support/scripts/renew. To prevent this from happening in the future please remember to visit http://heliohost.org/ to log into your account at least once every 30 days. If you are still seeing the Account Suspended page after renewing your account, please clear your cache.
  5. Those are unrelated issues caused by ongoing software upgrades. Everybody is experiencing the data error message in most of cPanel's tools. As for Phpmyadmin, try again later. The database server goes down a lot.
  6. I don't know if classic ASP is even supported. Normally, everyone uses ASP.NET, and the most common issue is targeting the wrong framework version. Someone else might know more about this issue.
  7. Until krydos get around to reading and responding to ths topic. Sometimes it's within a day, other times it can take several days.
  8. Try removing ns2. If that doesn't fix it, you'll need to contact your registrar's support to ask why that TXT entry with that error message is showing instead of your nameservers.
  9. There are legitimate reasons to use proxies. However, I must agree that proxies are one of the more common high load suspensions here, and there's thousands of them already in existence. There's no need for them to be hosted here when you can find them rather easily online.
  10. This support request is being escalated to our root admin. @Krydos: This user can't change the port to something else, he's on a minecraft host that doesn't allow it.
  11. My server only handles 10 or so people at a time. More makes it lag. Yes. I can move this topic for you so they see it. Do you want me to do that?
  12. That script is actually just a PHP fsockopen() and an if statement with echo statements in it. Like 10 lines of code. Basically do an fsockopen() call to the game server, if it succeeds echo an online message, else echo offline message. I'd have to dig up the source if you want the exact script, I didn't write that (my friend who co-owns my server with me made it). If you cannot change the port, you cannot monitor it here unless an admin opens the port for you (which we rarely do and frown upon for security reasons). You'd have to ask an admin about that. I run my server myself, hence my recommendation. Also, how big of a server are you planning on running? If you don't mind having a max of 20 players online at any one time, I might be able to host your current world as a second map on my server, which would provide compatibility with your website (and give you a bunch of other things like mods and the ability to use stuff/go mining in my world).
  13. I am doing the same thing. The normal ports for minecraft are blocked. Instead of 25565, run the server on 51990 and a simple up/down will work (assuming you're on Stevie). If you put rcon or something else on that port, you could probably do something more advanced. I run mine on port 51990 exactly for this reason. (http://www.acmine.tk on the right side you can see my status monitor working, site is under construction)
  14. I've said this before... We use the software we use for stability and compatibility reasons, among other things. cPanel is rather picky about what works with it, and making other things work involves quite a bit of effort. LAMP stacks (Linux, Apache, MySQL, PHP) are pretty much standard in the linux web hosting world. Replacing something tends to break compatibility. People building web applications treat these components as a standard. If we change our support for that standard, there's no guarantee that those applications will still function properly, and in many cases the developers won't provide support for people who run the software on anything else. Also, adding MariaDB alongside MySQL would be pointless since it'd just cause higher load and worse performance.
  15. This hasn't been updated for the same reason as everything else...time, testing, and lack of importance. There's only one person who updates this stuff (Krydos), and he has more important issues to deal with like the broken MySQL on Stevie. I'll agree that the php on cody does need an upgrade, especially if it has 5.2.
  16. You just created that account. It can take 24 hours or more to start working.
  17. It sounds like it's configured correctly, but there must be a technical problem on your registrar's end. Until that link I included in my post above shows the name servers, it your domain will not work. Your domain is showing this: http://byrondallas.heliohost.org/php/tools/dns_records.php?domain=fortranrefactoring.com.ar&rec=ALL (error in a TXT entry). A working domain looks like: http://byrondallas.heliohost.org/php/tools/dns_records.php?domain=raxsoft.tk&rec=ALL (Note the 2 NS records for our nameservers).
  18. Port 2082 is blocked by the network you're connecting from. You've discovered the solution already...use port 80.
  19. Sounds like softaculous didn't put something in the database right... Good to hear you figured it out though
  20. Merged topics since these are all the same person... This account has been suspended for violation of our one account per user policy which is clearly stated during the creation process of each and every account on Heliohost. A common misconception is that you need a separate account for each website that you want to host, but since Heliohost differs from most free hosts and even most paid hosting by offering unlimited addon domains, unlimited parked domains, and unlimited sub domains one can easily and conveniently host as many separate websites as they wish all from your one free hosting account. If multiple accounts were created to get around our disk space limit we strongly suggest using a free service such as dropbox to host your large images, videos, and downloads while continuing to host your website with us if you wish. If you understand that each user is only allowed to have one active account please let us know which account you would like to use and it can be unsuspended for you. Also let us know if you need backups of any of the data on the other accounts, and if there are any domains on the suspended accounts that you would like to host on your main account because we will need to remove them from the suspended account before you will be able to host them on your unsuspended account. For example: user1: unsuspend user2: backup user3: backup, idontreadrules.com user4: thoughticouldgetawaywithit.org For reference, it says you have the following accounts: adandi98, adandi88, adandi22, adandi22, adandi23, adandi99, adandi44, and adandi66. You can only keep one.
  21. It appears to be an issue with your registrar. There's no A or NS records, just a TXT entry saying "DNS con problemas tecnicos" ("DNS with technical problems"). Check your nameserver settings on your registrar's website and verify that they're not experiencing technical difficulties. NS2 being down is normal. It's down far more than it's up. In fact, I can't remember a time in the recent past where it was working. This is the tool we use to check DNS configurations. It currently shows the message I mentioned above: http://byrondallas.heliohost.org/php/tools/dns_records.php?domain=fortranrefactoring.com.ar&rec=ALL
  22. This has nothing to do with being suspended or queued, but is probably a softaculous issue. Moved.
  23. Did you use FTP heavily? That's the most common reason for getting blocked. Either way, an admin can unblock you.
  24. We don't run shell scripts for users for security reasons.
  25. This support request is being escalated to our root admin.
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