wolstech

You can't throttle/disable the email yourself. An admin needs to do that. (You can and should disable any email functions in your forum settings though once you get unsuspended). As for the source, it's likely coming from SMF (your forum software). Someone or something is abusing it, likely due to it not being set up improperly or not being updated to fix security holes. Softaculous is a tool that lets you install software easily. It won't send spam (or any mail for that matter except update notifications). It sounds like the folks who made the site for you used it to set up the forum.

I'm not sure if we can change that or not...never had anyone ask. Also, what is the wrong username, and the correct one? If you want, one thing you can do to fix it yourself is delete your account, wait 24 hours for it to delete, then register again with the proper username.

Replace the localhost with the IP or domain of your game server. IIRC from when you had the port opened, your game server is not at that .tk domain. Also, this thing requires rcon. Is the query option in your config enabled and does the query port match?

PM me the IP if you don't mind. I'll see if I can find his account. I actually don't see anything wrong with what he's doing though unless the files exceed his space limit or are illegal/pirated, or the script he plans to use causes high load. I use my account to store large files regularly albeit it's not my sole use (I have several websites and web based software hosted on it.) Abuse reports can either be posted here or can be emailed to abuse@heliohost.org.

I'll be willing to bet you have an outdated Wordpress install or something on your account. Since you don't know how it was built, I'll assume you don't know how to update the software either. Web software, especially popular content management software (which i'll bet you're using, even if you're unaware of it) usually requires updates to be installed in order to stay secure. An admin might be able to disable the email functions...I know we can throttle it to like 1 mail an hour, so I don't see why 0 would be impossible.

Suspension is for 2500+ emails in under 12 hours...your problem is back. I'm not going to unsuspend this just yet because we can't have accounts spewing mail like that. We need to figure out the cause first. As hussam asked, what software do you have in the account? Things like Wordpress or joomla are commonly exploited by hackers to install spam bots or other malware to let them abuse the account. Also do you actually use email on your account?

The queued page when visiting that IP is normal. For your domain, the proper configuration is to use two NS records pointed to ns1.heliohost.org and ns2.heliohost.org. If you can't set NS records on your domain, contact the registrar and ask them to do it. Alternately, change your heliohost account main domain to your domain and set an A record pointed to 216.218.192.170. Regardless of method used, wait 24 hours after you make the changes for it to take effect.

That site is up and running, but whatever software you installed on your account is broken. It's serving the website improperly (it incorrectly serves it as a download containing HTML so my browser pops up a download window for a file with a random name). You'll need to fix that yourself. The slow speed and downtime is normal. You're on Johnny, which is experiemental. His performance is rather poor and his up-time is like 70%. If you need something faster and more reliable, you should consider deleting your account and moving to Stevie.

Roundcube does not work on Stevie due to MySQL damage. Use another mail client.

What is your account's username and domain?

Yeah. It had a modified date of 10/12/2010. The messages in it look to be from when joomla was installed. It was in the folder with the joomla install that makes up heliohost.org.

Softaculous isn't capable of understanding the limit, so it's very possible for it (or the software you install with it) to automatically create cron jobs that will get you suspended. There are likely programs on softaculous that come by default with crons that run too frequently. When installing them skip the cron job install or adjust the cron job to run less.

Just be aware that it's not number of jobs, but the number of executions that we count. You can have 2 executions per day between all of your jobs. How you use those two executions is up to you. One job running twice, 2 different jobs each running once, etc.

Actually, you were suspended for running too many cron jobs. You had 3, but the limit is 2 per day. Your account has been unsuspended.

Error_log is gone now.

This user has like 10+ accounts, all suspended for high load or multiple accounts. When he gets suspended, he sometimes just creates another account. The script he's running is a Facebook like bot (basically a tool to artificially increase rankings/# of likes) which is against the Facebook TOS. This user is also known as arestame, afuldi, and adandi## (where the pounds are numbers, he has 8 or so of these accounts, all suspended).

Your Dns settings are incorrect. You used .tk's forwarder which is not compatible with heliohost. On .tk's websites, edit your domain, select "custom dns", and enter our name servers (ns1.heliohost.org and ns2.heliohost.org) in the two host name boxes. Leave the IP addresses boxes blank. Save the changes. Then wait 24 hours and it should work.

Deleting your account isn't instant. It will get deleted shortly, but until then, it shows up as suspended. It shouldn't be an issue. When did you try signing up for Stevie and what message do you get when you try? Also, what was the name of the Johnny account you deleted?

I run my own. For friends, I'd recommend either joining an existing server or running it yourself. If you want, you can join mine http://www.acmine.tk. We have 4 players besides myself, so everyone is welcome. It's usually pretty quiet, so you and your friends would probably have it to yourself quite a bit.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache.

I've wondered the same thing. What I do know is that he got suspended for high load again already, and data suggests that this may be the same user as two others aliases that got multiple account suspensions.

Add an A record or CNAME record in cpanel under the DNS editor. For instance, I have minecraft.raxsoft.tk, which is an A record that points the game server's IP address.

We'll probably move to 5.5 at some point. That's what Johnny has already. cPanel is due to be upgraded again on Stevie at some point in the near future. Whether it brings a newer version, I don't know.

Your username cannot start with a number. Your new username logica10 is showing up as created though, so that appears to have worked. It should start working in a day or so.

Please clear your cache.