CatCreature

Thank you!!

Ahh okay! I wondered if it was something like that! Thanks for letting me know!

My HelioHost username is lilychan, I believe my account is on Tommy, and the main domain is wildabyss.heliohost.org I try to log in monthly, but things got busy on my usual day to do so, and I forgot. I signed in the next day and renewed my account, and it said it was successful and I can use the Cpanel and everything...but my site isn't visible and still says it's suspended. I tried clearing my cache, and even asked a friend if he could see it, and he can't. Not sure if there's a delay, or if it's a bug that needs to be fixed. Can anyone help me, or let me know if there's something I need to do, please? Thanks!

Eek, yes I can! Thank you very much! My sister's site works as well! Ha, never thought I'd be so excited to see this site again! xD

That's what my friend said too. o.O What firewall? And what admin? Someone from the HelioHost site, right? I really am very bad at this, and I feel really dumb at the moment...sorry for the questions!

Uhh let me see... cPanel username: lskikyou Main domain, is that my site URL? That's http://waa.heliohost.org/WAA.php Server that I'm on...Stevie. Is that right? xD

Hey, I'm new to this forum...I decided to join because I seem to be having an issue with my site hosted on the Stevie server of HelioHost, and I can't understand what's going on. So forgive me if I ask something stupid! Around late October 17th or sometime on October 18th, I completely lost my site somehow. I cannot view it. If I try, I get a long loading time, and am eventually met with a note that says this on it: "This webpage is not available ERR_CONNECTION_TIMED_OUT" I usually edit my site through a program on my computer, Filezilla, and it won't connect anymore either. If I try logging into the CPanel on HelioHost, I'm met with the same issue as when I try to view the site, mentioned above. What baffles me though, is I can't access this site (or my sister's, which is also on the Stevie server experiencing the exact same issue) on any of my computers or iPad in my home...yet a friend of mine claims she can still browse my site normally. And it's been in this confusing limbo for days, and I have no idea what's going on, and all of my searching for answers has turned up empty. I don't think it's any sort of technical issue on my end, as nothing has been changed from when it WAS working, so I thought maybe the host might be having some sort of issue? I really don't know. If anybody can help me figure this out, I'd really appreciate it! Thanks in advance!