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wolstech

Chief Risk Officer
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Everything posted by wolstech

  1. wolstech
    You can cancel your account by deleting it here: http://www.heliohost.org/home/support/scripts/delete
  2. wolstech
    This support request is being escalated to our root admin.
  3. wolstech
    Stevie's Softaculous is working fine, I'm unable to test Johnny at the moment because he is currently down due to load. Which server are you on?
  4. wolstech
    The host name should be localhost, not johnny.heliohost.org
  5. wolstech
    This support request is being escalated to our root admin.
  6. wolstech
    This support request is being escalated to our root admin.
  7. wolstech
    You just registered this morning. Johnny accounts can take multiple days to become fully active.
  8. wolstech
    This support request is being escalated to our root admin.
  9. wolstech
    This support request is being escalated to our root admin.
  10. wolstech
    This support request is being escalated to our root admin.
  11. wolstech
    Since you appear to be using your cPanel account as your database user (not recommended for security reasons, you should create a proper database user), verify that your website software is configured correctly with the new password. The software's documentation will explain how to find and edit the configuration file.
  12. wolstech
    The email for that account looks like the following: sa******80@gmail.com
  13. wolstech
    What's the name of the database?
  14. wolstech
    This support request is being escalated to our root admin.
  15. wolstech
    This support request is being escalated to our root admin.
  16. wolstech
    This support request is being escalated to our root admin.
  17. wolstech
    This support request is being escalated to our root admin.
  18. wolstech
    This support request is being escalated to our root admin.
  19. wolstech
    The databases are likely not gone. They became invisible. What are the database names? Krydos can fix them for you.
  20. wolstech
    This support request is being escalated to our root admin.
  21. wolstech
    Never seen that one before. Escalating.
  22. wolstech
    This support request is being escalated to our root admin.
  23. wolstech
    This support request is being escalated to our root admin.
  24. wolstech
    This support request is being escalated to our root admin.
  25. wolstech
    This support request is being escalated to our root admin.
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