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Everything posted by wolstech
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Yep. That's the solution many of us are using to convert our tables. Good to hear it's working for you now
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[Solved] Main Domain Feature Not Working, Site Down
wolstech replied to klaush's topic in Customer Service
Yes it works. As for it's difference from parking a domain...there's no real benefit except for a few cases such as when you use registrars like registro.br that require you add the domain before you can set your nameservers. Most users can just park their domain and it will work fine. -
That account cannot be unsuspended.
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[Solved] Main Domain Feature Not Working, Site Down
wolstech replied to klaush's topic in Customer Service
Chances are the first change did finish and start working, hence why it looks like that. You need to wait 24 hours after you make the changes before they start working. Check back tomorrow to see if your old heliohost.org domain works again. It is showing as queued, so it is in the process of being recreated... -
[Solved] Main Domain Feature Not Working, Site Down
wolstech replied to klaush's topic in Customer Service
Using that script changes your main domain...cts-enlinea.heliohost.org is down because you un-registered the heliohost.org subdomain when you changed your main domain to ctsinmobiliaria.com. To fix it, use that script again to change your main domain back to cts-enlinea.heliohost.org The "You can't park your main domain!" error is because of the same issue. You made that domain your main domain, so you cannot park it as well. Once you change your main domain back to cts-enlinea.heliohost.org, you will be able to park the new domain. Once you change the main domain back and park your new domain, wait 24 hours, and both domains should work. If you want to keep the new domain as your main domain, don't do anything (it is working). Do note, however, that you cannot have cts-enlinea.heliohost.org if you use your new domain as your main domain. -
Do you know about a domain called vimvou.com.br?
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InnoDB is broken on Stevie. Use MyISAM tables instead, or wait until the issue is fixed. You are one of many that is affected by this issue. See http://www.helionet.org/index/topic/18427-stevie-mysql-issues/
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Accounts on Johnny can take several days sometimes before they come out of queue. Wait another 48 hours. If it's still not working by that time, post back and an admin will take a look at it.
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It is a bit odd that your account is still queued after 5 days...created on 3/10. I've seen Johnny accounts take 3 days before, but not this long. I'll move this to customer service so an admin will be more likely to see it.
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Years...that account is long gone. Go ahead and just create a new hosting account. You should be able to use the same username as before since it's not taken by anybody as far as I can see. Stevie signups open at midnight Pacific time every day and usually last several hours before they fill up. As for helionet still working, the hosting accounts and forum accounts are separate. Forum accounts never expire and are never deleted unless you ask to have it deleted.
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I'm not finding anything under that username or domain. When you say "a long time", do you mean several months or more? If so, it might have been deleted for inactivity. Also, that domain's NS records appear to be pointing to a different host. You would need to check with them as to why that domain doesn't work, or point the domain here.
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It's still broken. Haven't heard anything on how the repair is progressing either.
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This support request is being escalated to our root admin.
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You were indeed suspended for high load...you've been suspended for this 3 other times it appears over the course of 2 months. Are you running any sort of heavy applications on your account (proxies and WordPress with a lot of plugins are two of the more common load causers)? If you want, I can escalate this and an admin might be able to tell you what file is causing the load. Also, we normally only unsuspend users twice for the same reason. Consider this your final chance, since every time your account causes high load, it impacts the thousands of other users on Stevie. Your account has been unsuspended.
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Your post was probably merged with the Stevie SQL issues topic (I don't agree with this for exactly this reason, but others keep doing it for cleanliness...you're not the first person I've heard from about topics disappearing, others have PM'd me). anyway, I hear ya on running a site with these issues. I have a pile of stuff on Stevie that is impacted as well. Haven't heard anything as to the progress of the repairs. In fact, I've noticed less admins around than normal too (I assume they're busy fixing this issue, they did say it was time consuming to repair).
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It's getting suspended because you are causing high load repeatedly. Looking at that domain, you're running a proxy. Proxy scripts are known for being very heavy on resources, and seeing it is open to the public, bots and people on the internet likely are using it, even if you aren't. There isn't much you can do about high load caused by a proxy script, except either put it behind some sort of password protection so only you can access it, or not run a proxy here and go use one of the thousands that already exist. Your account has been unsuspended.
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Everybody using innodb tables on Stevie is experiencing it. There is nothing to do but wait until it is fixed. See http://www.helionet.org/index/topic/18427-stevie-mysql-issues/
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IPBoard has always been a pain...it doesn't work right due to the helionet site lagging a lot. There's times where my posts don't submit, the link editor freezes, and my edits don't save. It always seems to be related to the AJAX-based functions too, normal stuff like the full post editor page tend to work better for me. I'd personally like to see the AJAX functions disabled. I belong to two other boards that did that because of these issues. As for the board being updated, I'm not sure what if any upgrade to it is planned. An admin would be able to tell you more.
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I wouldn't be surprised if it's related to the same issues we've been experiencing for 2 weeks now. PHPMyAdmin and mysql are both up as of this post, so try again now.
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You were suspended for running 7 cron jobs. The limit is 2 executions per day. Your account has been unsuspended.
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Everybody is having that error. Error 2013 is related to the crash that Stevie recently experienced. Does Drupal 7 try to create tables using innodb? If so, it won't work until Stevie is fixed.
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Some registrars are backwards like that... Change your main domain to the domain you're adding by using this script: http://www.heliohost.org/home/support/scripts/domain Once you do that, wait for the DNS to propagate, then set the name servers at your regsitrar. After the name servers are set, you can change your main domain back and add the domain as an addon or parked domain instead if you wish.
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Last night I was converting my tables to MyISAM. I made new DB and imported a freshly taken backup, then tried to drop the old DB. The database seems to be half-dropped. It no longer shows in cPanel, and I can no longer query it from PHP (database doesn't exist), but I can still see and use it in phpmyadmin. Can an admin please drop database rax_si3 on stevie when there's time? It's not urgent.
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They're working fine for me, although phpmyadmin has been throwing #2002 a lot due to the mysql issues on Stevie. What exactly is the problem you're experiencing?
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This support request is being escalated to our root admin.