wolstech

I think that's a known problem with deleting accounts. I've seen others mention the same thing happening when they delete their account or when it expires from inactivity. The account deletion scripts apparently don't remove domains before deleting the account. An admin needs to delete your domain from the system before you can re-add it to the new account.

The contents of public_html do not go in the database. The errors are because you never imported the database from your old host. You need to export your database on your old host with phpmyadmin. Select the old database in phpmyadmin, then choose the Export tab. Options on that tab differ depending on the version of phpmyadmin, but you want a .sql file that includes both the structure and data (I think these are the default, so you should be able to just hit Go). The file will likely be quite large. Then try importing the .sql file in phpmyadmin here (select the database, then import tab). If it's larger than 50MB, gzip it before importing it.

'Lousy' is putting it nicely I think. IPB v3.x is by far the worst board software I've ever used. I absolutely despise it. I belong to three other sites running it. One is in the process of going back to 2.x (which was actually decent). The second switched to SMF after the users complained enough. The third hasn't done anything yet. The abuse of AJAX is absurd, it spits server errors or gives me the RSS feed half the time, and doesn't fully work in IE and Chrome (or any browser that's not FF for that matter). When it does work, it's awkard and annoying to use (mainly due to the AJAX) I definitely agree that HH needs to get rid of this garbage board software and use something else. As for HH's hosting services, I've been loving it. Since the uptime issues were fixed, I haven't had a single complaint.

There's something wrong with your domain. You need to talk to your registrar. If I attempt to look up your domain with nslookup, i get an error saying "*** can't find asimpleman.biz: Server failed", which means that as far as DNS is concerned, your domain doesn't exist. The WHOIS data for it is valid though, and the nameservers are correctly showing Heliohost (http://www.networkso.../asimpleman.biz)

I'll agree that the forum software here (IPB v3.x) stinks. Several other sites I belong to downgraded back to v2 or dumped IPB for either phpBB or SMF (both of which I've come to like from their almost daily use). The ajax in IPB doesn't work half the time, and is ridiculously overused. Chrome doesn't work right with it (what I'm using ATM, and yes, quick reply is broken), and neither does IE8 or Opera. Also, half the time, the board spits out an RSS feed instead of a web page. Refreshing usually fixes it, but its annoying having to load pages twice a lot of the time.

I'm assuming Stevie? Pretty much all of the domain management and DNS editor cpanel features on Stevie are broken. You can add domains and they'll work, but they don't appear in the list and can't be removed again. Been that way for almost 2 months now. Not sure when/if it will be fixed.

That's a known issue: http://www.helionet....adding-problem/ I'm not sure if the issue is on both Stevie and Johnny, but it seems that way. No fix yet EDIT: Just realized you already found that topic.

I'm assuming you're on Stevie? If so, it's likely related to the addon/parked domain issues we've been having. I think most/all of us have the same error (I've had it for almost 2 months now).

The PHPPgAdmin has been broken on Stevie since I've been here (not sure about Johnny, don't have an account on it). I tried uploading my own copy a while back (and just tried again), but for some reason it won't accept any user account I throw at it. I probably have the server wrong or something (I tried localhost and stevie.heliohost.org).

It's a known issue. A lot of people have it, but there's no fix for it yet. We have to wait until the root admin gets around to it. See this topic: http://www.helionet.org/index/topic/11475-addonparked-domain-adding-problem/

This is a known issue. We've had this problem for some time now. There's nothing we can do until the root admin figures it out and fixes it. See this topic: http://www.helionet.org/index/topic/11475-addonparked-domain-adding-problem/

You can't see any of the redirects you've added, so there's no way to remove them again. It's related to the addon/parked domain issues. An admin should be able to clear your redirects for you.

Working fine now, but there was definitely something wrong on Stevie earlier. I took this screenshot earlier as soon as CP came back up, before the status system updated with new information: http://i.imgur.com/yfZxL.png That many exclaimation points is never a good sign. cpsrvd is the cPanel web server, so cPanel did indeed fail at one point.

The registration system is broken...others have reported the same problem. If you got the error when registering on Johnny, try creating an account on Stevie when its limit isn't reached.

Since you no longer have an account here, you can create a new account just by signing up again: http://www.heliohost.org/home/signup

Not in the cPanel, but in the site yes... You need to log into cPanel occasionally (once every 30 days at least). If you don't, your account expires from inactivity. I've lost an account this way. It sucks to see your site just vaporize (especially when you don't have a backup), but they have to do this to make room for new accounts.

It's a known issue I believe. I've seen other topics with the same problem. An admin should be able to provide more details on the problem. @Brother Hassan: It won't let him fill out the form if the limit is reached. As of this post, Stevie's limit is reached for today, but Johnny is still open.

cPanel's DNS and Domain management is broken. It shows no domains as being attached to my account, but my domain is clearly associated since it works. The Simple and Advanced DNS Editors are broken too. Advanced DNS Editor shows an error: "You do not have permission to read the zone for: (this space empty, there's no mention of whose zone can't be read)". I used to be able to see and edit the records.

I'll assue you mean XAMPP...I use it. I've never had any issues with "installing" it either. Get the 7-zip archive version and there's no install needed. Extract it, put the xampp folder in the root of a drive (e.g. c:\xampp), then open xampp-control.exe and start the components you need. Visit localhost in your browser to access it. If it doesn't work right: * Be sure you put the xampp folder in the root of a drive (e.g. c:\xampp). Don't try running it from the desktop or program files! * Depending on config, you may get access denied errors on Vista/7. Run the control panel as Administrator, and start things from there. If things don't improve, disable UAC. * if you have a Norton security product, turn off its firewall. To get rid of it: Stop everything then delete the folder...

I was seeing this earlier as well, but it seems to be fixed now

This sounds almost like the stuck mail queue issue I had on another host. If it failed to send immediately, PHP's mail would pile up in a temp queue that wasn't normally processed by the mail server and sit there for months. When a maintenance script ran a few times a year, it would attempt to clean out backlogged mail queues. It'd find the mail in the temp queue and send it, causing old mail to randomly start arriving months late. I'm not sure if HH does something similar, but it wouldn't surprise me if a similar script runs after a crash on Stevie and causes it.

Also seeing this. Good news is that other stuff seems to be working. HTTP and FTP are up, and I can get to PhpMyAdmin if I use a direct URL.

There's no reason you can't. If he changed the extension to .php, it should work fine assuming photos exist and there's no coding mistakes.

It is. The issue went away an hour or so after I made the initial post. I forgot to mention it the other day. EDIT: Just checked the status script again. It looks like its finally moving...I'm now number 60 in line instead of 87

Any idea how long it'll take to clear up? I just checked it and it's still showing as number 87, of course with an inaccurate time saying it'll be created later tonight.