wolstech

Ricky is down, which is why you cannot log in. See http://www.helionet.org/index/topic/28505-2017-06-21/ and http://heliohost.grd.net.pl/monitor/ for more information.

Manually unsuspended.

Your account was suspended for inactivity, because you haven't logged into your account in the last 30 days. To reactivate your account, please visit http://www.heliohost.org/renew. To prevent this from happening in the future please remember to visit https://heliohost.org/ to log into your account at least once every 30 days. If you are still seeing the Account Suspended page after renewing your account, please clear your cache.

Frontpage and its extensions have been obsolete for over 10 years and are no longer supported. The recommended solution is to save your site as HTML files, then upload them using a regular FTP client.

Johnny is FAR from stable. His uptime has been ok recently, but Johnny isn't meant to be a production server, and is usually very slow when up. The bad gateway error likely isn't us (I've never seen one in my 6 years here). Ricky does see downtime on occasion, but that's typically due to either Apache restarts or abuse of some form.

You're probably blocked by the firewall. What is your computer's public IP address?

You're probably blocked by the firewall. What is your computer's public IP address?

Set the domain's nameservers to ns1.heliohost.org and ns2.heliohost.org at your registrar, then add the domain in cPanel. Use an Alias if it should show the same content as your account's main domain, or Addon if different content.

You were blocked for too many failed login attempts. If you forgot your password, try using https://johnny.heliohost.org:2083/resetpass?start=1 to reset it. Unblocked.

This account has something wrong with it. It's showing as active on my end, but is clearly suspended when visited. Escalating.

No to both. You need to use either https://heliohost.org/ or https://tommy.heliohost.org:2083/ to log in. FTP, mail, webdisk, and any other links to cPanel pages (especially those ending in .html) do not count for activity.

Please fix it quickly. If you get suspended again, I'll escalate so Krydos can identify the file causing the problem for you

That account is suspended for Phishing. For security reasons, phishing accounts cannot be unsuspended, backed up, or deleted. You will need to create a new account and restore any backup you may have. Please be aware that you will not be able to reuse any domains on your suspended account, and will need to pick a new username. We apologize for any inconvenience this may have caused.

Googling what that was makes me believe we don't support solr (it appears to be an entire system of its own)... This is a question for Krydos.

You're suspended for having 2 accounts. You're only allowed one. The account praveenk has been unsuspended.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. <br /><br />If you still see the suspended page, please clear your cache.

I've added a 2 to your forum account name so acrocomu will work for a new account. Let me know once it's created and I'll rename it back.

You can delete your account here: https://www.heliohost.org/classic/support/scripts/delete Alternately, you can simply abandon your account and it will be suspended after 30 days of inactivity. Also, we're always looking to improve our offerings. Would you mind sharing what you were looking for and why our service did not fit your needs?

It was indeed for multiple accounts. The account java1to3 has been unsuspended.

This support request is being escalated to our root admin.

You probably won't find one honestly. I couldn't when I searched...FileMaker is paid commercial software that also requires Windows Server (both are expensive), so any company offering such hosting is likely to charge you for the service. Just the FileMaker Server software is $1k, Windows Server is another $750...

Do you mean FileMaker? If so, no we don't. They are a proprietary format that requires Windows hosting.

I'm not sure why this won't unsuspend...it's showing as Active on my end and manually suspending and unsuspending it did not help... Escalating.

What link are you using to log in (Cpanel Links ending in .html will not count for inactivity tracking.)

The account niandu does not exist. Are you sure that's the username?