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wolstech

Chief Risk Officer
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Everything posted by wolstech

  1. wolstech
    The license needs to be updated on Stevie. It happens every few weeks, and affects everyone on Stevie when it happens. An admin will fix it shortly.
  2. wolstech
    No. You must buy a dedicated IP address to use SSL.
  3. wolstech
    Johnny will always be the less reliable server, since it's used for testing upgrades and for services that cause a lot of load (e.g. Java). There's times when it's down for hours, and others where it's up for days straight. Johnny has been down several times so far today, for several minutes each time: http://heliohost.grd.net.pl/monitor/ Stevie hasn't been down at all. If up-time is the priority and you don't need things like Java or Ruby, use Stevie. As for SSL, a mod or admin will probably be able to explain it better, but you usually pay first, then post the transaction number and the account you want the IP put on. An admin verifies the payment and adds the IP address. The only fee is the $12 for the IP address.
  4. wolstech
    How are you logging in? Does it work if you log in at http://johnny.heliohost.org:2082 ? Also, have you tried resetting your password?
  5. wolstech
    Only cPanel 11.38 and up support it, so no, the cPanel we have does not support it. We have cPanel 11.34 on Johnny and 11.30 on Stevie.
  6. wolstech
    Those domains seem to be working. If you still see the Queued page, please clear your cache.
  7. wolstech
    You can't. cPanel does not support SNI. To use SSL on heliohost, you must purchase a dedicated IP address.
  8. wolstech
    Shell access is the ability to connect and use the terminal on the server to run commands. Usually its advertised as SSH access. Heliohost does not offer this for security reasons.
  9. wolstech
    That may be the case on other hosts, but on Heliohost the servers are configured to show the queued page for any domain that's not configured. What you are seeing is normal.
  10. wolstech
    Any time you add a domain in cpanel, you need to wait 24 hours for it to start working. If there's a lot of load, it sometimes takes even longer (up to 48 hours in a some cases).
  11. wolstech
    Sounds like port 2082 is blocked. As you discovered, using cPanel through a URL that uses port 80 should work if a firewall is the issue.
  12. wolstech
    It hasn't been changed yet. The address you posted is the default IP for a Stevie account. I'm not sure what Stevie's IP for China is, but it won't be that one. Krydos will probably post here when he changes it for you.
  13. wolstech
    If you used your own domain name during signup, you don't have a .heliohost.org subdomain. If you want one now, you can use this script to change your main domain to a something.heliohost.org address. As for needing a heliohost.org subdomain to get Java, I'm not sure if it's a requirement or not.
  14. wolstech
    Qtbee.tk is showing a database error for me. If you still see the queued page, please clear your cache. The database error is being generated by whatever software you're using for that domain.
  15. wolstech
    You're only allowed one account unless you have permission for two (usually one each on Stevie and Johnny). If you are using two accounts as you say, odds are they'll both end up suspended at some point. Also, you can host more than one site on a single account, so you could host both sites on your account.
  16. wolstech
    Glad to hear it's working for you
  17. wolstech
    Since it's now your main domain, it's already attached to your account. You don't need to add it as an add-on domain. If you see a queued page on your domain, wait until it goes away before you do anything else. After the queued page goes away, you should see whatever is in public_html. Once it is working, if you want to change your main domain back and re-add it as an add-on domain, you can do so, but it's not required.
  18. wolstech
    Who is your registrar? I'd guess registro.br or a company with a similar backwards policy that requires Heliohost be configured first. We normally require that the registrar be configured first. Try setting your account's main domain to your domain (felipeladrao.com.br) using this script: http://www.heliohost.org/home/support/scripts/domain After that, wait several hours (up to 24 may be needed), then try to set your name servers at your registrar.
  19. wolstech
    Stevie and that site are both working fine. Try a browser that's on a different network such as a smartphone on cellular or a friend's PC. If it works from there, your IP is blocked by the firewall. An admin can check and unblock you if needed.
  20. wolstech
    It works fine without the www for me. Have you tried clearing your cache?
  21. wolstech
    The domain is working fine, not that it matters. As Byron said, you can't host porn here. Also, the caption on your site suggests you might have been planning something illegal as well (sharing paid login info).
  22. wolstech
    Sounds like you got blocked by the firewall. It's rather easy to get yourself blocked in certain cases. Too many FTP connections is one of the more common reasons, so if you were doing a lot of FTP work, I wouldn't be surprised if that was the cause. I've been blocked a few times myself... An admin can check and unblock you if needed.
  23. wolstech
    I'm not sure about that one...a mod or admin would be able to tell you.
  24. wolstech
    Two executions per day. An hourly job is 24 executions per day. If you have a single job, it can be run twice a day at most. If you need to run something more frequently than that, you'll need other ways to launch it. I'm not sure if setcronjob.com could do it or not.
  25. wolstech
    The domain you listed should be t0440js.heliohost.org, not t0440js.heliohost.com. As for your domain, t0440js.heliohost.org is working fine for me, although high server load is making it difficult to reach. Once I managed to load it, I saw an under construction page with a broken graphic. What I believe is your add-on domain (exampleofrenewableenergy.com) is showing a database error. If you still see the queued page, please clear your cache. If it's timing out on you, I'd suggest trying later when Johnny isn't so busy.
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