wolstech

I'm not sure if there's a problem or not. Krydos is the one who would be able to check. Applications that use session IDs seem to work fine for me and everyone else here though, and I can see that my session IDs in the system I run don't change unless I do something where it should do so (such as logging out). I'd imagine there'd be a lot more complaints if this were broken. /tmp is writable on Tommy (script showing an is_writable("/tmp")...http://rax2.heliohost.org/temp/tmp.php). It's worth noting that on our servers, Apache runs as nobody, but PHP scripts run as the user who owns the script. We already support it, but you need to acquire and install a certificate for your domains. There's a guide on the wiki for using Let's Encrypt/ZeroSSL for a free one, but you need to get a new one every 90 days. You can get a paid certificate from a CA if you want one that lasts longer. We don't sell certificates. SSL can be set up from https://tommy.heliohost.org:2083/frontend/paper_lantern/ssl/index.html

Yes. Any time you add a domain or add SSL to a domain, we have to add the ASP.NET to the new domain (or to the SSL for the domain) individually.

That would do it. Try renaming your .htaccess so it won't redirect, then accessing your site over plain HTTP...it'll probably work. I'm pretty sure it has to be installed for the secure and insecure version of your domain individually, so he probably needs to redo it for the SSL version of your domain.

He needs to reinstall it. Out of curiosity, did you change your domain after he installed it (I see leftovers of a heliohost.org subdomain on your account)?

Your account was on Stevie, which crashed due to hard disk failure on November 30th. The contents of your account's public_html folder and your databases (MyISAM engine only) can be retrieved from https://heliohost.org/backup/ If you have trouble requesting the backup, let us know and we can assist. To continue hosting with us, you will need to sign up again on Tommy and restore your backups. Free registration (https://www.heliohost.org/signup/) for Tommy opens daily at midnight UTC and fills in a few minutes. If you don't wish to wait and hope you get an account at midnight, you can donate $1 or more and receive an invitation that works any time, even when the server is full for the day.

There is no account in the backup system with that username or that email address. If it was inactive or suspended at the time of the failure, it likely wasn't backed up (we only backed up active accounts, most recently used first, until the space we had available was full). In addition, we also had numerous accounts that were simply too corrupt to recover. At this point, we're no longer offering manual backups for Stevie since we can no longer read any meaningful data from the server. As for stability, it's worth noting that Stevie gave us nearly 8 years of solid performance with no major repairs, which is an extremely long time for a single server. We acquired our new Eddie server last year, and expect the same performance from him that we saw from Stevie.

Yeah, there's websites like zerossl that can do it too. There's a guide on the wiki on how to use their site to get a certificate for a site hosted here.

We've had others ask for this. There's no way to do it right now, and we may end up needing to write our own cpanel extension for it (the only extension out there is the official ssl provider for WHM, which users don't have access to, it forces a cert on everyone on the server, and has a stupidly low limit of like 20 certificates a week) It's on our list of things I consider, but I wouldn't expect it in the near future.

@speziale: See here: http://www.helionet.org/index/topic/27580-suspended-speziale/

You're suspended for phishing.

But I did log into my account. Or is there a difference between the server logins (based on username) and account logins (based on email)? Because I know I logged in to the server, but I haven't used the email login since I got on tommy. But thanks for your help. Another thing, I remember when my account was still suspended that there was a button that said renew. I was afraid to click it because I was afraid it would reset my whole site. Would clicking on that do the same thing as the link you gave me? The link on the suspended page is the same link he posted. If you log in directly, you should use either https://tommy.heliohost.org:2083 (ignore security warning until we renew the certificate, it expired yesterday), or http://tommy.heliohost.org:2082 (insecure connection). Webdisk, FTP, and webmail logins don't count, nor do logins made using a link that ends in .html.

Our certificate is expired again. Krydos hasn't gotten around to renewing it yet. You can just ignore it until it's fixed. Escalating so he knows it needs renewal.

Stevie died of hard disk failure back in December. We backed up as many accounts as possible when it failed. Any backups that are available can be retrieved here: https://heliohost.org/backup/ Please note that if you receive a 404 error or a 45 byte file, it indicates the account was not recoverable. The backups if they succeeded contain your public_html folder and your MySQL databases (MyISAM engine only). You will need to sign up on tommy if you wish to continue hosting with us.

If you're unable to register at midnight (we've all been there...I had to get up at 3am for my Stevie account), your best bet is to donate $1 or more, (anything less and we lose it all in fees). People who donate get an invite email that works anytime, even when the server is full for the day. The invite email will be sent to your Paypal/Skrill email, and can take up to 24 hours to arrive since Krydos sends them manually.

There are no plans to support node.js at this time.

This support request is being escalated to our root admin.

We changed your name on the forum temporarily so you can reuse parcela as a Tommy account. You cannot create a hosting account with the same username as an existing forum user account, so we have to rename you to make parcela available. Both of those accounts have already been removed and should be available. Once you sign up on Tommy, we can rename you back.

ASP.NET is supported on Tommy. You need to request it though. Do you want that enabled on your account?

The topic is 4 years old, so I'm not surprised. Seeing this one still gets new services linked from time to time, feel free to add any that you find that aren't listed

Seeing this was posted by a long-deleted account, we'll never know. Please do not post in topics that have been dead for 5+ years...

This support request is being escalated to our root admin.

A 503 error for ASPX files is generally because you did not request ASP.NET for your account. It has to be requested on the forums before it will work because it uses extra resources for every account that has it turned on. Eventually cP will let you request it automatically like Java, but for now, you have to post to get it (most requests have been in topics asking about the 503 Service Unavailable error) Seeing you tried to use it, I'm assuming you're wanting to request it. Escalating...

We typically keep the limit low to prevent overuse of resources. I'll escalate to see if it can be raised... Also, do you have a license for IPS? Nulled/cracked versions are not allowed here and will get you suspended for copyright infringement.

There are a lot of things that can cause a 500 error. The most common are broken software and invalid .htaccess files. I'd start by renaming the index.php file in the folder for that domain to index.old. If you see a directory listing, your code is broken. Check for an error_log file in that folder if this is the case. It'll tell you the errors your code produced so you can fix it. If renaming/removing the index file doesn't help, rename the .htaccess file and see what happens after that. If you still have a 500 error with both files renamed, let me know and I'll escalate it for you.

It's because the software you're using is misconfigured or broken. You need to see if there's a way to change the page title in your software, and if not, I'd ask the program developer. The software is producing a tag that specifies that up in the head section, so that's why the browser shows that: <title>base+meta_title_index</title>