wolstech

Good to know. Won't worry about the directory then... As for the sub, if I have trouble adding one in the future, I'll check for/trash the subdomain and wait a while before I try again.

I didn't do anything the second time, Just tried adding again with the same settings. I wasnt aware of the sub at the time, nor did i know it created the folder in my home dir. Third time I deleted the sub and tried again. The second try was about 5 minutes after the first, the third was an hour or so later.

Weird...I tried 3 different times. At least it's created now, so I can move on to actually setting it up. Thanks anyway.

I tried adding a new addon domain to my existing account today, and it seems to have failed. I went into Addon Domains and tried adding it as normal...after I hit the Add button, cPanel just sat there with the page half-loaded for several minutes, then it timed out. The domain now appears to be in some "partially added" state. It does not show up in my addon domains list, so I can't remove it. If I try to add the domain again, it says it is owned by another user. However, the root folder for the new domain appears to have been created in my home folder (/win8survey), and I can see a subdomain for it under subdomains (win8survey.rax.heliohost.org). As for the cause of this issue: Something is wrong with .TK's system: the DNS for the domain appears to have never propagated and the listed nameservers on whois are inaccurate despite my repeated attempts to change them. Can an admin please remove the half-added domain from my account? My account is rax on Stevie. The affected domain is win8survey.tk.

Your forum account and your hosting account are completely separate from each other. You have "Hahli" as a forum account, and "Silent" as a hosting account.

I had an issue changing NS's once as well on an old tk domain. If it's the issue I'm thinking of, it's a bug that's been there for a while. I canceled my domain (it was up for renewal anyway), then waited for it to become available again (some week or two) and re-registered it. As for support, yeah, they have none for free users. However, there does appear to be some contact info scattered around: * I found this contact for paid users: http://wiki.tk/how-do-i-contact-dot-tk * And the WHOIS lists some info: http://www.networkso...s-search/dot.tk * Many sites also have a "webmaster@" or "admin@" address as well, often not listed anywhere. You can try these if need be. I'd suggest sending an email to the paid user address asking why it won't allow changes, and where website bug reports should be sent.

Your username is not the problem, but the fact it was parked already is. The "other user" is your Johnny account. Did you ask that your Johnny account be deleted? If so, it wasn't fully deleted. An admin needs to remove the domain from the system.

No. It can take up to 24 hours for a domain to start working. The queued message is shown until your parked domain actually takes effect.

That's one of the more common errors when creating an account. In your case, you're seeing it because your old account has not been fully deleted. An admin needs to fix it. Hopefully they'll see this, but since the topic is marked [solved] already, maybe not. If you don't get a response from an admin by tomorrow, I'd post a new topic for that error.

"Moving" is not really moving. It's actually deleting your account and making a new one on the other server. Krydos deleted your Johnny account, but it sounds like you never created the Stevie account. You need to do that to finish moving. Go to http://www.heliohost...e/signup/stevie and sign up again when the registrations are open (the limit resets everyday at midnight pacific). You should be able to use the same domain if you want. Once the new account is created (you'll have to wait 24-48 hours), you need to set up your website again. Your files and databases should be in the backup Krydos sent you. Files need to be uploaded, and the databases need to be created. You'll also need to set up your FTP accounts again in cpanel.

It's probably still in the database as being owned by your now-deleted abhi923 account. An admin probably needs to remove the domain so your new account can add it again.

That's Johnny. You'll need to wait until Johnny is fixed, or if you do not need Java, ASP.NET, or Ruby, you can move to Stevie. Be sure to ask an admin to delete the Johnny account if you decide to move.

Your domain points to Johnny's IP...was the account on Johnny? If your account was on Johnny, your site is down because Johnny had a severe crash several days ago. You can move to Stevie if you want. Users with sites on Johnny can ask for a backup of the site's data in Customer Service, and can also request their Johnny account be deleted if they want to move to Stevie. If you are on Stevie, a mod or admin will need to take a look at your account.

It's working for me as well. Since you cleared the cache already, perhaps try different browser or another computer? Also: Wordpress logins do not count as activity. You should log into cpanel at least once every 30 days, even if you don't need to do anything. Just log into cpanel, wait for it to load fully, then log out again.

You need to change the nameservers at .TK's website first. CPanel won't let you add the domain to your account until they are set to ns1.heliohost.org and ns2.heliohost.org. If you already changed the nameservers, you have not waited long enough. If you have not changed them, do this: go to http://my.dot.tk/cgi...ainpanel.taloha Log in using your dot.tk username/password, then click "Domain Panel" at the top. Select "Modify" next to your domain. Choose "Custom DNS" at the top, and enter the heliohost name servers (ns1.heliohost.org and ns2.heliohost.org) in the "Host Name" fields. Click "Save Changes", then wait 24 hours. Then go into cpanel and try adding the parked domain again. If it still fails, you might want to post a new topic in the customer service board asking about why it won't add. The admins marked this one as solved...

Once you change the nameservers, you'll see them change to heliohost at this site: http://www.networkso...earch/diblog.tk (look under Domain Name Servers). It can take up to 48 hours before you see the changes. Once you can see the heliohost nameservers at the above link, you need to park the domain in cpanel. If you already did this, your domain should have started working when the nameservers changed. If you didn't park it yet, the easiest way to do it is to go to this page, log in using your cpanel username/password, enter diblog.tk in the box, and click "Add Domain". It takes up to 24 hours for the domain to start working.

You need to point the domain to the nameservers ns1.heliohost.org and ns2.heliohost.org, not the IP address of the server. On .tk's website, select "Custom DNS" and enter the nameservers above in the "Host name" fields. The correct settings for using a .tk domain with Heliohost look like this screenshot: http://i50.tinypic.com/11ih1kk.png Currently, your domain is configured with .TK's own name service: Domain Nameservers: NS01.DOT.TK NS02.DOT.TK NS03.DOT.TK NS04.DOT.TK

Phpmyadmin bringing your site down is VERY annoying. I have the same problem with it, and it's extremely frustrating. FTP is usually fine for uploading though unless I have CP open at the same time. Is your FTP issue happening when downloading files by chance? If so, and it goes completely down (i.e. timeouts, not internal server errors) for about 20 minutes, it's a known issue caused by HH's DoS protection being oversensitive.

It's working fine for me. I see a directory listing "Index of /". Try clearing your cache.

It can be bypassed with 3rd party programs. Classic Shell and Start8 let you have your legacy interface back if you want it. I personally have no intention of ever touching Win8 because it is essentially junk. It's worthless if you do much beyond photos, Office, social media, and listening to music. Forget doing any real work on it. If anyone has ever programmed in a single-window environment...you go insane pretty quickly trying to test stuff as you develop it. Yes there's the desktop, but if you're gonna be there the whole time, why not use Win7 and save the resources that Win8 uses to keep Metro and that other stuff you'll never use running? Then, there's the whole learning issue...why should I relearn something that has been the same for 17 years, especially when it's a step backwards for what I do on the computer? And of course, there's the usability issue on legacy hardware. Metro is very awkward to use with a mouse and keyboard. I don't have nor do I want a touch screen on my PC. If i had to use a touch screen on my PC, my arms would get tired quite quickly. Finally, there's the fact that many people are naturally change-averse. Why change when the same 17 year old interface still serves us well? MS fixed what wasn't broken, and many people aren't happy about it. Enterprise is never gonna buy it for many of the above reasons, not to mention the costs associated with them. No company with a brain will waste money to buy hardware and software that helps make work less efficient, let alone spend it on training users to use it. My current job has said "No Win8 here", and I suspect that many other companies will be in the same boat. I'm sure others have a different view on 8. Win8 makes sense on a tablet, but I, for one, will NEVER be convinced to use it on a PC.

Me and a few others here have the same issue. The cause is HH's DDoS protection. We're not sure why it only happens to the few of us out of the 11,000 accounts HH has.

Not sure about that one unfortunately Hopefully someone here with a knowledge of rails will know more about that problem than me. I've never used rails myself.

cPanel doesn't support the version of rails we have installed. Try setting up your rails apps manually. This link explains how to do it: http://wiki.helionet.org/Deploying_a_Rails_application_on_HelioHost

So that's where the option is...I'd been wondering if there was a way to do this. I've looked through the program options many times, but never thought to look at the account properties. Thanks for the info. I just changed it.

Happens to me as well, usually when performing software upgrades via FTP. It's extremely frustrating, and causes my maintenance downtime, which should be under 20 minutes for most upgrades I do, to turn into an hour or more. When it happens, FTP kicks me, then Stevie just vanishes for 20 minutes. My website, FTP, and cPanel all just time out. I'm using FileZilla for my FTP client. The only thing I haven't tried is using cPanel's file manager instead of FTP for the transfers.