wolstech

Use https instead of specifying the port number. Also, our server does NOT support SNI at this time. Despite apache's version, it will not work due to a cpanel limitation. Cpanel requires 11.38 or newer, we have 11.34...

If they want an account, they should make and manage it themselves. You, your information, your internet connection, and your content should not be involved. They will need to use a different cpanel username from the suspended accounts when they sign up again. If you're all working together on a project or something, I'd recommend you share an account instead.

@Byron: That was me, I was posting as you posted. Like Byron said, sb should be unsuspended. As for deletions, they'll delete themselves in time. I did change the main domains on the other accounts so you can add those domains to your active account as parked/addon if you wish. If you really need these accounts deleted immediately for some reason, let us know and we can remove them.

The mysql downtime on Stevie is normal due to damage from February, although it has improved in recent months. Stevie's load has been quite high lately though. If you were experiencing a lot of complete downtime (i.e. everything was down), that was caused by failing nameservers that have since been fixed.

That account is not suspended. If you see a suspended page, please clear your cache.

Or Chrome (v6+ if used on Windows XP). If you're using IE on Windows XP it won't work, but you've got bigger issues (e.g. sitting duck for malware). There's no good reason to be using IE on XP. There really isn't any reason to not support it nowadays seeing every major browser supports it properly on Windows Vista and newer.

This was asked about a while back. I forget what happened, but I remember a discussion about SNI not being properly supported by a large chunk of browsers used to access our service.

I'd suggest you try installing it manually, but I can't find any instructions that don't need shell access. It's possible this program is just not compatible.

It's more because NS1 was fixed, which was causing those 3 hour downtimes over the past week. It was crashing and took 3 hours to restart. NS2 was also fixed (it had been down continuously for 8 months due to a configuration problem), so it should have some uptime now. However, Johnny load makes it go down a lot.

Error 1045 is access denied. Try changing your password here: http://johnny.heliohost.org:2082/frontend/x3/passwd/index.html When changing it, make sure the box for "allow MySQL password change" is checked. After that, log out and back in, then try using phpmyadmin again.

NS2 hasn't worked correctly since March. The root admin (the company's owner actually, not Krydos) was messing with both NS's last night...NS1 should be more reliable and NS2 is no longer crashed but is down much of the time anyway because it shares a server with Johnny. One way to get this to work is to keep trying since it was fixed yesterday. At some point you'll find a time when both are up. Alternately, ask the registrar 's support if they can make the change without those checks. Registrars that have tests like these often don't set up correctly here, and you have to ask their support to change it for you instead (tell them you're aware of the broken NS2). If their support won't/can't change it, you can always use A records and change your main domain instead.

Wait until it's fixed. I'd recommend setting up CloudFlare in the mean time since it will let your visitors see a cached version of your site even when we are down. Interactive things like editing content in a blog won't work when we're down, but visitors will still be able to read anything you already put up on your site. This issue was discussed by the mods and admins a few days ago. However, Krydos is the admin who fixes this stuff, and he hasn't been around in over a week, so I'm not sure if he's seen that discussion / is aware of these issues.

It's likely because our nameservers are broken. See here: http://heliohost.grd.net.pl/monitor/ If both of the nameserver bars are orange or red, pretty much none of our services will work. NS2 hasn't worked since March (just a solid orange line), and NS1 is experiencing lots of downtime (which was what NS2 did before it decided to fail entirely). I couldn't even get on this board for most of yesterday, let alone my website. Uptime Robot puts my site at 78.1% uptime over 3 days on my Stevie account, that's a massive drop from 98.2% ~10 days ago.

Krydos hasn't been around in a week or two (it's somewhat odd for it to be that long, but it does happen sometimes). He'll get to it when he can.

Those HTML tags at the very top should be after the php block. It needs to be like this:

That website is working fine. The nameservers were down around the time you posted this. We've been having issues with them lately, and when they fail, every site we host appears down.

This license issue usually happens every few weeks on both servers, and is considered normal. An admin typically fixes the license pretty quickly, but sometimes it takes time.

The quotes around all of the items except uid in the VALUES set are missing to start. Can you also post the entire text of the error? It usually says an approximate location of where the mistake is.

Your account has been renewed.

@Byron: He's on Stevie under darwin. Phppgadmin on Stevie has not worked for months. However, you can use a tool for your PC such as pgadmin or web software like adminer to manage your postgres databases.

Just a comment on the PMA update...I actually recommend against it for performance reasons. The new one is very heavy on Ajax and a slow connection or load time (e.g. caused by High Load issues) very easily makes it hang up, where as the older non-Ajax versions just take longer to post changes. I used 4.x on another server and hate it for this reason alone. Other issues include gripes like its refusal to let you do things old ones can, like edit indexless / keyless tables (bad form on the db designers part, but a lot of software does use such tables for things like configuration).

We don't determine network speed, our provider does (along with how much we pay them and how fast the connection on your end is). Besides, the network speed isn't the main reason for slowness; server load is more of an issue. Also, seeing you ask for upgrades a lot...we know our software is dated and servers occasionally slow, but they currently meet most peoples needs. We are considering upgrades, but please do not ask us for an upgrade or major configuration change every other day. It doesn't speed things up, but rather just annoys us. In addition, remember that we provide our service for free (we're funded by ads and donations), and that everyone who helps run heliohost does so for free and on their own time. As a result, things such as upgrades can take weeks, months or even years to plan and perform due to time or money constraints, if they happen at all. If the service we provide for free doesn't meet your needs, you're always welcome to go elsewhere.

Johnny accounts support .NET 3.5 through Mono. Just build a regular asp.net project targeted for that version framework and upload it. There is no special setup in cpanel or anything. If you're on Stevie, .net is not supported.

You can use a service such as http://www.setcronjob.com to do this without hitting our limit. Do be aware though that you are also limited to 50 emails per day. Every 30 minutes amounts to 48 per day, which is fine, but if anything else decides to send mail, you might end up suspended for sending too many emails.

You got resuspended for 15 cron jobs... Note that the limit is executions per day, not number of jobs created, so you can have 2 jobs running once, 1 that runs twice, etc. Assuming you have just one job, the most often it can run is every 12 hours. You've been unsuspended again.