wolstech

Wait until it's fixed. I'd recommend setting up CloudFlare in the mean time since it will let your visitors see a cached version of your site even when we are down. Interactive things like editing content in a blog won't work when we're down, but visitors will still be able to read anything you already put up on your site. This issue was discussed by the mods and admins a few days ago. However, Krydos is the admin who fixes this stuff, and he hasn't been around in over a week, so I'm not sure if he's seen that discussion / is aware of these issues.

It's likely because our nameservers are broken. See here: http://heliohost.grd.net.pl/monitor/ If both of the nameserver bars are orange or red, pretty much none of our services will work. NS2 hasn't worked since March (just a solid orange line), and NS1 is experiencing lots of downtime (which was what NS2 did before it decided to fail entirely). I couldn't even get on this board for most of yesterday, let alone my website. Uptime Robot puts my site at 78.1% uptime over 3 days on my Stevie account, that's a massive drop from 98.2% ~10 days ago.

Krydos hasn't been around in a week or two (it's somewhat odd for it to be that long, but it does happen sometimes). He'll get to it when he can.

Those HTML tags at the very top should be after the php block. It needs to be like this:

That website is working fine. The nameservers were down around the time you posted this. We've been having issues with them lately, and when they fail, every site we host appears down.

This license issue usually happens every few weeks on both servers, and is considered normal. An admin typically fixes the license pretty quickly, but sometimes it takes time.

The quotes around all of the items except uid in the VALUES set are missing to start. Can you also post the entire text of the error? It usually says an approximate location of where the mistake is.

Your account has been renewed.

@Byron: He's on Stevie under darwin. Phppgadmin on Stevie has not worked for months. However, you can use a tool for your PC such as pgadmin or web software like adminer to manage your postgres databases.

Just a comment on the PMA update...I actually recommend against it for performance reasons. The new one is very heavy on Ajax and a slow connection or load time (e.g. caused by High Load issues) very easily makes it hang up, where as the older non-Ajax versions just take longer to post changes. I used 4.x on another server and hate it for this reason alone. Other issues include gripes like its refusal to let you do things old ones can, like edit indexless / keyless tables (bad form on the db designers part, but a lot of software does use such tables for things like configuration).

We don't determine network speed, our provider does (along with how much we pay them and how fast the connection on your end is). Besides, the network speed isn't the main reason for slowness; server load is more of an issue. Also, seeing you ask for upgrades a lot...we know our software is dated and servers occasionally slow, but they currently meet most peoples needs. We are considering upgrades, but please do not ask us for an upgrade or major configuration change every other day. It doesn't speed things up, but rather just annoys us. In addition, remember that we provide our service for free (we're funded by ads and donations), and that everyone who helps run heliohost does so for free and on their own time. As a result, things such as upgrades can take weeks, months or even years to plan and perform due to time or money constraints, if they happen at all. If the service we provide for free doesn't meet your needs, you're always welcome to go elsewhere.

Johnny accounts support .NET 3.5 through Mono. Just build a regular asp.net project targeted for that version framework and upload it. There is no special setup in cpanel or anything. If you're on Stevie, .net is not supported.

You can use a service such as http://www.setcronjob.com to do this without hitting our limit. Do be aware though that you are also limited to 50 emails per day. Every 30 minutes amounts to 48 per day, which is fine, but if anything else decides to send mail, you might end up suspended for sending too many emails.

You got resuspended for 15 cron jobs... Note that the limit is executions per day, not number of jobs created, so you can have 2 jobs running once, 1 that runs twice, etc. Assuming you have just one job, the most often it can run is every 12 hours. You've been unsuspended again.

I know the feeling...it happens to the best of us sometimes I did the same thing at one point...I meant to delete a botched install of something, ended up deleting 3 entire domains worth of stuff, 2 of which I didn't have backups of, and the third I only had a stale backup from 6 months back.

If you were running wordpress, I wouldn't be surprised if you got hacked and the hacker did something illegal. Wordpress is infamous for its security vulnerabilities, especially when dubious plugins or themes are installed or when it isn't kept updated. I don't know exactly what activity occurred since the reason given is a generic one we use for "other abuse", and I can't find any abuse reports for that domain. As for 1&1, their support should be able to change the NS for you if you can't get into their site. Krydos has to decide whether we can remove the domain from your suspended account because he was likely the one who suspended it in the first place. He only checks the boards every few days, so it may take some time for him to see this.

We do not keep backups. The file manager has a trash can I think, so perhaps check in there? If not, you will have to rebuild your site unfortunately.

You indeed did. Suspended for 8 cron jobs. The limit is 2 per day. Your account has been unsuspended.

This support request is being escalated to our root admin.

Usually that reason means you were doing something illegal. I'll escalate this to see what Krydos says about it since we generally do not delete accounts like this.

That's because phpmyadmin (or the version we have anyway) is running on the old library. All that message is saying is that phpmyadmin itself is using the legacy library and isn't happy about it. It does not mean that mysqli is not available. The message can be safely ignored since we still run an older php version where the legacy MySQL library is not deprecated. If we had php 5.5, it would be accurate.

The time you wait depends upon how many others are in front of you in line. Our estimate times are long because they assume that everybody in line will get it, but only X people per day lose it. Many people get it sooner because a lot of accounts are inactive or suspended when it's their turn and get skipped over.

Did the account get suspended or become inactive at any point? If so, you lost the java on that account and need to request it again. I see unprocessed code in that page.

There is no default. Php uses whatever your software is coded to use. If your software is coded with the old MySQL functions in it, that's what it will use regardless of what we have available, and if what it wants is not available, the program dies with undefined function errors instead. TL;DR: Your program must be rewritten if you want to use the newer library.

Both extensions are already installed. It's up to you to develop or deploy code that uses the new one (tjoene explained what you need to do). We cannot and will not remove the old extension because many users run legacy applications that depend upon it.