wolstech

Oh...that explains the mystery a few days back...you were probably the bugged account I saw in the admin tools with a blank main domain. I had meant to post that account in the admin section as a bug, but when I went back to find it again, I couldn't (I'm guessing because you changed it). Either way, it's definitely not supposed to be possible to have an account with no main domain. @Krydos: Can you look at what happened here? I suspect there's a bug in the registration process if nothing else...domain changes fail all the time from load, but what about not having one to start with?

Unblocked. It was for too many failed FTP logins. Do you have the wrong password saved in your FTP client?

You can avoid the block for cPanel logins by logging using https://heliohost.org/login (this link won't block you). For FTP and others, as long as you don't use invalid credentials, you won't get blocked. If you want to use a VPN for security, yes you can. We allow VPN use. It's still possible to get blocked though (you'll just get the VPN blocked instead of your own IP). Also, when you are blocked, your site is still up for everybody but yourself, so if you're concerned about your block causing downtime for your site visitors, getting blocked won't affect them at all.

There is no difference between HTTPS and HTTPS www. The www is a fake subdomain the system creates so a user who types "www.dropprob.heliohost.org" will still see your site. All sites do this now since some users still www, and others don't. Yes you can upload your theme and start working now

PDO for postgres is not installed on Johnny. It's available on Tommy and Ricky. It may be possible to enable this though. Escalating.

The domain generally works within minutes. Once you're moved, you can request Java through cPanel. The wait is usually less than 24 hours on Tommy. After it's activated, you can deploy a WAR application if you want, or upload jsp files and run them. WARs take a few hours to deploy, but plain JSP files work as soon as you upload them.

Did you add the mytopjob.in domain in cPanel? It needs to be added as either an alias (shows same content as life.heliohost.org) or an addon domain (gets its own root folder so it can show different content). I don't see it in our system at all. A domain will always show queued if it's not associated with an account. Please note that domains cannot be added to your account until after the name servers have been changed (cPanel requires this to prove you control the domain). Ricky domains are more or less instant setup though (usually within minutes), so once you add it, it should work within the hour at most (you may need to clear your cache each time you check until it starts working, or you can check it with an incognito/private browser window) The life.heliohost.org domain works properly.

That promotall.heliohost.org folder is useless. You can ignore it or even delete it since it doesn't point to anything anymore. Your domain dropprob.heliohost.org points to public_html, and not that promotall.heliohost.org folder. Your WordPress install is broken though. The easiest way to set up your site considering everything is broken would be to start over. Delete everything inside public_html except cgi-bin (do not delete cgi-bin or the public_html folder itself, just the files inside the folders). If you don't want to delete everything, make a new folder and move all the files in there.Use Softaculous to install WordPress in the public_html folder. After it's installed, you should be able to access it at http://dropprob.heliohost.orgLog into WordPress and build your site.

Thank you for the donation. It's much appreciated. When Krydos sees your post, he will move your account to Tommy. In the meantime, if you receive a Tommy invite, you can ignore it as you will not need it to have an account moved. Split and escalated.

@Raouday1: I've moved your request here: https://www.helionet.org/index/topic/30169-server-move-request-raouday1/

Thank you for your donation. It's much appreciated. Our root administrator Krydos will move your account to Tommy as soon as he sees your email. In the meantime, if you receive a Tommy invite, you can ignore it as you won't need it.

Gone.

Gone.

Donate a minimum of $1, then post the transaction ID and username of your Johnny account so we process your move request. We can move your existing account to tommy if you wish. If you wish to do this, do NOT delete your account. Moved to customer service.

I wonder if it being a Java application has something to do with it. I know theres a way to do this since Ive seen it done with non-Java software. Escalating so Krydos can take a deeper look.

That account doesn’t have Java on it. You need to request Java in cpanel and wait for it to be activated before you can request a war deployment.

Please clear your cache.

When they get stuck deploying, it usually means they couldnt deploy or start for some reason. Krydos can check the log for you. Escalating.

Please clear your cache. I see the site just fine on both domains listed.

I've changed it back. Please be aware that your forum and hosting account email addresses are different now. If you want them to match, you should update your forum profile with your new email address (you might need to check for a verification email). Please let us know if you need anything else.

It's because your forum account has that name. I've renamed it to Timmy2 for you so you can reuse it. Let me know when the new hosting account is created and I'll rename you back.

The account jimmykd has been unsuspended.

It has been a bit rocky lately...http://heliohost.grd.net.pl/monitor/ As someone around long enough to have used that server when he was still Stevie, it was much more stable back then.

You've already received a reply from one of our other members regarding your Java experience, but yes, that's accurate for Johnny. it's due to the number of user accounts on Johnny who want it, and the fact that the Johnny hardware is significantly older than the hardware hosting Tommy (the server can't handle many Java users). We are one of very few free Java hosts around, so demand is quite high. And yes, Johnny is sort of a joke in terms of performance...while we offer it so people can see the features, he's indeed nearly useless for anything practical. For comparison, our Tommy server has a wait of just a few hours for Java, and also has the ability to self-deploy WAR applications if you want (Johnny requires a root admin to do it for you). The donation required is only $1, one time (or you can try to get a free one at midnight UTC every day), and the account is good forever as long as you log in once a month. Tommy is only hard to get an account on because if we allowed more signups, it would quickly become another Johnny. If you want to forgo Java and ASP.NET support, Ricky may be fine for you. He's identical to Tommy, except no Java or ASP.NET support is offered on that server. Because we don't have Java and ASP.NET there, the server can handle more users. A Ricky account is easily obtained for free at midnight. For reference, you can see the typical performance of our servers and length of the free registration window for each server here: http://heliohost.grd.net.pl/monitor/

That account is not suspended. Please clear your cache.