wolstech

As expected, it was high server load...you've been suspended for this numerous times now. Removing web access to that proxy won't fix it, as your personal use is probably the cause of the load. Please remove the proxy entirely; we normally only give people 2 chances to fix load issues, and this is easily your fourth or fifth. You may not get unsuspended if this happens again. Your account has been unsuspended again.

You were suspended for sending spam. The abuse report shows that one of your forum's registration emails got reported. I'd recommend disabling the email functions on your forum. Also, be sure that the user listed in the report does not receive any more emails. Your account has been unsuspended.

You can't. It requires rebuilding PHP, which the root admin would need to do, and which would impact everyone on the server. The software you're trying to install is not supported. We might add it in the future if we ever upgrade PHP and if there's enough demand, but seeing that we've never upgraded PHP in the 2 years I've been here and you are the first one to ever ask for this, I wouldn't expect this to be installed. The easiest solution is to use the non-geographic version of drupal, which does not require this extension as far as I am aware.

Stevie is more reliable and uptime is far better than Johnny. However, Johnny has more functionality like Ruby on Rails, ASP.NET (up .NET 3.5), and Java. Stevie is limited to 250 signups/day to help control load. Johnny is unlimited. On both plans, space is capped at 500MB and cannot be increased. On Stevie, the limits on server load are lower. No bandwidth limit on either server. Stevie SSL and Johnny SSL are the same thing as the normal Stevie and Johnny packages, but cost $12 because we require a dedicated IP address for SSL (HTTPS / "padlock icon" in most browsers). That $12 is our cost for the IP address, which we just pass along to you. You'd need to buy SSL certificates from a certificate authority as well to enable SSL (or use a self-signed one, which work but make browsers spit out scary warnings). Most get the free Stevie or Johnny account now, and add the dedicated IP address later if they end up needing it. Long answer short: Aside from the dedicated IP address on the SSL accounts, the free and paid accounts are the same.

That domain is working for me. Please clear your cache. I'd recommend removing the links in the music section though or you might get suspended for copyright infringement again. The content that caused your previous account to be suspended is no longer present.

I not sure what else could be wrong...maybe an admin will know. Moved to customer service.

Stevie's database server was down around the time of your post. Try again. Also, to eliminate the user issues, try using your cpanel username and password (you can change to another user for security once you get it to work). Localhost is correct, so don't change that. Database name should be in the form 'nui177_dbname'.

That's something you'd need to ask the developer of whatever software you're running. In many cases you just need to visit it without the port number, but you might need to adjust a Config file somewhere on certain programs.

Configure your app to be available on port 80 (or if ssl, 443). Port 12862 is not supported. I see a forbidden page at phoenix17.heliohost.org

Your site shares an IP with hundreds of other sites. That shared IP can be seen in cpanel on the left side when you log in.

Just create another account. You don't need to delete the suspended account to create a new one.

Because we don't have any extra servers to put it on...not to mention complexity and the fact that many people don't have any problems or have mitigated them already.

The problem isn't the server, it's the data. We could probably fix this quickly by just dropping everything that used innodb, but then users will complain they lost their data. Also, when it initially crashed, i don't think we were using a cpanel distribution of MySQL. Cpanel was upgraded at some point after the crash. Db4free was the one I was going to recommend too.

Set the .eu.org domain as your main domain with this script: http://heliohost.org/home/support/scripts/domain After that, you can use an A record pointed to the server's shared IP (its shown in cpanel on the left side). Changes may take 24-48 hours to take effect.

This has been a known issue since February. There is no fix expected in the near future as far as I know. Your only choices are to use myisam tables and tolerate the downtime, switch to Johnny, which has working innodb but the downtime is even worse, or find a separate MySQL host and use that instead of our database server, which will be stable and up, but noticeably slower. http://www.helionet.org/index/topic/18875-stevie-mysql-common-questions-and-problems/ has info about modifying .sql files and using myisam tables. Mediawiki is also known to one of the more troublesome programs to run on our service (especially upgrades).

It's 2 executions per day, not 2 actual jobs. If you have only one job, the most it can run is once every 12 hours. Use a service like setcronjob.com if you need to run it more frequently.

Deleting the file should be sufficient. You'll know it isn't fixed if you get suspended again.

The $12 is per year, and the SSL certificate is not included. You need to buy a cert separately, or cpanel can generate a self-signed one, although a self-signed one will give security errors in browsers (visitors will need to hit a continue button to dismiss the warning). How well/if self-signed certs will work for a Facebook tool, I don't know. Also, You can upgrade your existing account if you wish, so your Stevie account can be converted into Stevie SSL. There's no reason to move to Johnny unless you need some of his features, especially since his uptime is poor.

Your account was suspended for the following reason: Malware. 1 file(s). /home1/claudioh/public_html/wp-content/themes/hynz71.php That means that there are some malware files found on your account. For your safety and to protect your website from potential further corruption the account has been suspended. To find the infected files we recommend making a backup of your site, download the backup file to your computer, and scan the backup using a reputable virus and malware scanner. If you're having trouble locating the offending files please ask and we can provide more information. If you are you certain that it is a false-positive, we strongly encourage you to file a false positive form here: http://cgi.clamav.net/sendvirus.cgi Your account should be unsuspended now, but keep in mind that this is a temporary unsuspension. You have 24 hours starting at the time of this post to clean your account of any and all malicious files or your account will be resuspended.

Good to hear it worked out for you

When I need to do something like that (returning value X of an array that comes from a function/method): $aTemp = $this->results(); return $aTemp[0]; I do this because it saves the entire results() output in case you want to put code between the definition of $aTemp and return.

Basically never. Others have asked for it, but it's likely that it won't happens for a while. When it finally does happen, it'll be updated on Johnny. I've been here 3 years, and as far as i can remember, php has never been updated in any meaningful way.

Use parseFloat instead of parseInt.

I just checked in the backend anyway...it was somehow showing as suspended even though it still works OK. Oddly, I couldn't see the reason for this one either (normally it tells me why), so I just unsuspended it. Krydos goes by the database instead of whether the actual site works. Try again now.

Not sure why...I see this: http://imgur.com/LCfxysu It's quite clearly not suspended.