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wolstech

Chief Risk Officer
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Everything posted by wolstech

  1. Figured as much. Someone else just reported that the delete script doesn't work either, another user said that the heliohost.org login won't work, and I'm having trouble banning a phishing website... It appears all of the external stuff we've added (login, scripts, etc.) is broken at the moment. If you want, you can remove CF and add that domain in cPanel as an Alias. That's a stock cPanel function. That should get it working for you, showing the same content as the .tk. You'll just have both domains going forward.
  2. Try logging in here: https://tommy.heliohost.org:2083/ As for inactivity, I see a last login of today, so don't worry about getting suspended.
  3. On second thought, I just read that the admin tools are broken. I suspect my change isn't going to work either. Is the new domain showing in cPanel for you? If not, the change failed on my end as well.
  4. I've changed the domain for you, but the new domain is misconfigured or not registered (NXDOMAIN). Please make sure the domain is registered and the nameservers are set to ns1.heliohost.org and ns2.heliohost.org.
  5. It's archived. Escalating to have it restored.
  6. The close action on vb.net doesn't work how you think it does. It leaves the connections open behind the scenes even after you tell it to close them. If it closed them like other languages, you wouldn't be having this issue. PHP actually closes them when you tell it to close them.
  7. You were blocked for failed web page logins. This usually means you password protected a directory, and entered the wrong password too many times when trying to log into it. Unblocked.
  8. The user accounts you create in cPanel are for either email or FTP. FTP logs in using an FTP client, and email is at http://johnny.heliohost.org:2096, please use the full email address as the username. cPanel does not support adding cPanel logins to a single account (you can't give cPanel access to someone else).
  9. I'm assuming you're having trouble viewing the database...you can unpack it and view in a text editor like notepad++ on your PC if you want. Database dumps are usually just (really large) text files.
  10. What happens when you try to delete it at http://www.heliohost.org/classic/support/scripts/delete ? If it says the password is incorrect, go to https://johnny.heliohost.org:2083/resetpass?start=1 to reset it, then try deleting it again. If you still cannot get this account to delete, please post on the forums using the forum account associated with that hosting account to verify that you're the owner, and I'll remove the account manually.
  11. Unblocked.
  12. What is the username of the account you are trying to delete?
  13. Probably a dns issue with your isp. How long has the site existed? DNS can take 24 hours sometimes. Also, have you confirmed that it’s your isp, and not the computer? Try another computer on the same network. A generic error that goes away with a VPN can also be your IP being blocked, but the IP you posted from is not blocked. Are you able to use cPanel through the affected ISP? If not, what is your IP address?
  14. It’s actually suPHP (the apache module that lets php run as the file owner as opposed to the apache user, which is typically nobody) that doesn’t like it. It poses a security risk for files to be writable by the group, so it refuses to run files that aren’t given proper permissions.
  15. Huh. Didn’t show up for me. Perhaps you’d already unblocked it. Anyway, we usually recommend https://heliohost.org/login/ to log in. You won’t be blocked that way if you use the wrong password too many times.
  16. The one you posted from isn't blocked. You can tell us which IP is shown here: https://www.heliohost.org/ip.php so we can figure out which one to unblock?
  17. You can unpack it on the server to speed that up. Upload the archive, then go into cPanel's file manager and extract. It will work as long as its a standard format like tar.gz or zip.
  18. Tommy and Ricky are both much faster. There are times where it can be a bit slow (primarily during Apache restarts), but this slowness only lasts ~1 minute compared to the hours on Johnny. Once you've tried Tommy or Ricky, you won't want to go back to Johnny.
  19. Did you update your SMF database settings? Odds are they changed, especially if your account's username changed between servers.
  20. This is a standard feature on Tommy, so it's already enabled. Your website is coded to redirect to a non-secure version of your page though, so you'll need to fix your code to not do this.
  21. Change them to 644 and they’ll work.
  22. Digging into that a bit more, that is actually rather impressive...it can’t do dynamic content (at least without custom code) but for everything else, it seems like a good alternative.
  23. Side by side should work just fine if Krydos says ok. No downtime needed, or risk of breaking the wiki beyond repair. If the new install gets botched, just start again. @miwilc: If someone else is willing to do this major undertaking for us, it should be welcomed. I can safely say that it is unlikely that it will get done in reasonable time by any existing admins.
  24. Yeah bad htaccess files will do that. First step for any 500 error is generally to rename .htaccess if it exists so its ignored. File permissions come second, then after that it gets a little more difficult to solve (python files with bad shebang lines, etc.)
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