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wolstech

Chief Risk Officer
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Everything posted by wolstech

  1. No. It shouldn't exist anyway since creation failed. If you tried again and it worked, then the DNS issue is no longer a problem and you can just use your new account normally.
  2. Your data is not recoverable for any reason whatsoever because it may contain stolen information. Asking repeatedly or bothering mods by PM will not change that.
  3. They're fixing the DNS issue, which many people have after they delete an account. I separated them so they don't get confused and miss the DNS problem. They often leave topics with tons of replies to last since someone is already helping them.
  4. Re: DNS issues...I moved that here, separate issue: http://www.helionet.org/index/topic/19871-remove-dns-entries/ An admin needs to fix that.
  5. Data from a phishing account is not retrievable for the reason I described above. If you don't have backups, your data is lost and you will need to start over (since your account had some sort of security issue and got malware, it's best to start over with clean updated software). If you're curious as to how this might have happened, I'd be willing to bet that the malware you didn't remove fast enough was used by the attacker to set up a phishing site in your account. Said phishing site was then reported and we suspended it.
  6. It doesn't exist as far as I can see...try signing up for Stevie when you can.
  7. Since the account is active, just create an new request for java. Make sure it stays active the entire time you're waiting or he might skip you again.
  8. I can't say if that's right or not, I don't know asp.net. I don't see anything obviously wrong though, and the HTML looks fine.
  9. That looks like it was suspended for inactivity...did you renew it at any point? Especially right before/after that post? If it is inactive/suspended when krydos gets to it, he skips it and moves on and you lose your spot in line. Your account was definitely not suspended for any other reasons when I checked it, it was working fine, so inactivity is the only reason I can think of.
  10. The code is bad. I saw in another topic of yours a specific error, which said you gave something a bad value. Also, code must be compiled for .net 3.5, as we don't support .net 4+... Be aware that as far as i know, few (or quite possibly nobody) here knows how to develop in asp.net, so you won't get much (if any) help. Most of us are PHP guys.
  11. http://wiki.helionet.org/Moving_your_account When creating the stevie account, registration opens everyday at midnight pacific time.
  12. Innodb is hosed on Johnny now as well as Stevie. In fact, Johnny's MySQL reportedly has problems with myisam too... Best solution to guarantee it'll work is to move to Stevie and convert the database to myisam.
  13. We do not unsuspend accounts flagged for phishing, as this would allow the user to retrieve any stolen data that may have been collected.
  14. Not sure what's going on with the Johnny account. Try resetting your password. The Stevie account is suspended for inactivity. It should work if you renew it first.
  15. I just tried and got #2013 (the error Stevie gets for InnoDB users) or #1146 (what you got) when I do it. Use MyISAM and it works fine, so InnoDB is broken. Also, /usr is full...
  16. I'll just leave giretec unsuspended then. You can keep that one since the others aren't yours.
  17. I unsuspended giretec. Go ahead and create yourself a backup in cPanel. Your two other accounts (okbd and tibrian) are still suspended. Also, which account do you want to keep? When this is solved, you can still keep 1 of those 3 accounts.
  18. Heliopanel is no longer supported. I haven't seen in mentioned in a year or two at least, and I know it's not being actively developed anymore. It had little in the way of useful functionality anyway, so you're not missing much. When I messed with a version a long time back, it didn't work well and didn't add anything of value. Everything you need to manage your hosting account is done from cpanel or by using the scripts at heliohost.org.
  19. You were suspended for running 5 cron jobs. The limit is 2 per day. Your account has been unsuspended.
  20. This account has been suspended for violation of our one account per user policy which is clearly stated during the creation process of each and every account on Heliohost. A common misconception is that you need a separate account for each website that you want to host, but since Heliohost differs from most free hosts and even most paid hosting by offering unlimited addon domains, unlimited parked domains, and unlimited sub domains one can easily and conveniently host as many separate websites as they wish all from your one free hosting account. If multiple accounts were created to get around our disk space limit we strongly suggest using a free service such as dropbox to host your large images, videos, and downloads while continuing to host your website with us if you wish. If you understand that each user is only allowed to have one active account please let us know which account you would like to use and it can be unsuspended for you. Also let us know if you need backups of any of the data on the other accounts, and if there are any domains on the suspended accounts that you would like to host on your main account because we will need to remove them from the suspended account before you will be able to host them on your unsuspended account. For example: user1: unsuspend user2: backup user3: backup, idontreadrules.com user4: thoughticouldgetawaywithit.org
  21. If you haven't been resuspended, it's probably fine. The system will also delete the jobs if they run too often.
  22. You were suspended for having 5 cron jobs. The limit is 2 executions per day. Your account has been unsuspended.
  23. cPanel doesn't support it properly, so its unlikely that we'll upgrade. I think Rails 3 was talked about (or may even be/have been available), but I don't know much about it. Few people here use Rails.
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