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wolstech

Chief Risk Officer
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Everything posted by wolstech

  1. No problem.
  2. The disk was full on Tommy. It should be fixed now. Can you try logging in now and let us know if you are still having this issue?
  3. I'll make a random one and send it to the email address on the account. Once you can log in, you can change it in cPanel to whatever you want.
  4. This is caused by the disk being full on the server. See https://www.helionet.org/index/topic/30267-disk-full/
  5. Looks like about 6 hours (failed around 3AM EDT): http://heliohost.grd.net.pl/monitor/ (the bar shown in orange is for FTP, but that likely failed around the same time as cPanel). If you need me to, I'll reset your password once this is fixed I can't do it now because the admin tools don't work when cP is down.
  6. It'll be fixed when Krydos sees this topic. I'll email him and let him know though since it's Tommy that's broken. The /var partition is pretty much completely full... /dev/mapper/centos-home 160906484 129469560 31436924 81% /home /dev/mapper/centos-var 19523584 19523564 20 100% /var /dev/mapper/centos-var_lib_pgsql 7804928 510084 7294844 7% /var/lib/pgsql /dev/mapper/centos-var_lib_mysql 36117268 11132264 24985004 31% /var/lib/mysql /dev/mapper/centos-tmp 1943552 672216 1271336 35% /tmp
  7. You probably can't log in because cPanel is down on Tommy, not because the password is incorrect. Logging into a down server will cause an invalid login message. https://www.helionet.org/index/topic/30267-disk-full/
  8. Tommy's broken because his disk is full. https://www.helionet.org/index/topic/30267-disk-full/
  9. That's caused by the disk being full. FTP is also down. Only thing to do is wait for Krydos to see this and check on it.
  10. Mine is doing the same thing. Looks like Tommy's /var is full... Escalating.
  11. Then something else on your account is trying to send mail. Even using the webmail counts toward your limit, so if you have a personal email account for yourself, that's counting too. Accounts don't send mail for no reason. It's just a matter of finding out what's sending it. @Krydos: Is there a way to see what is being sent (or at least the From/To addresses)?
  12. Hm...it redirects for me too. I'll escalate this for you so Krydos can take a look at it then.
  13. Nope. You're fine.
  14. It's archived. Escalating.
  15. @yarabl: https://www.helionet.org/index/topic/30258-remote-postgres-access/?view=getnewpost
  16. Split and escalated.
  17. Your email address has been redacted from the forum. We're sorry once again that we weren't able to provide you with the services you needed. Please let us know if you need anything else.
  18. You didn't request cgourmet.heliohost.org when you signed up. You requested cgourmetchile.ml, which is working properly, but configured to serve a redirect to the HelioHost subdomain that you never signed up for. My recommendation would be to delete the redirect you have on the cgourmetchile.cl domain and just use your account. If you really want to use both, you need to change your main domain to cgourmet.heliohost.org if you want to use it, then add the cgourmetchile.ml as an Alias in cPanel (please be aware that Johnny is known for domain adds failing, if this happens, let us know and we'll fix it). After that, you need to wait 24 hours for the changes to take effect.
  19. We apologize for the inconvenience and are disappointed to hear you were unable to complete your validation process. The fact that you received the donation request email is odd, as the email should have only been sent to users with an active account. We are unable to see the email addresses you sent your messages from because our support email posts on our forum and we don't post the header information to prevent spam, but if you would like to share this information, please enter it in the body of the email. We can redact it after assisting you. If you would like assistance in finding out why your accounts failed to create (or why they disappeared), please provide your email address, the approximate time you signed up, and (if you were asked) the username you selected.
  20. Thank you for your interest in donating. We have had a few other users from India ask about this as well (several asked if we can take RuPay). Unfortunately, Paypal and Skrill are the only methods of payment we accept at this time. We used to directly accept all major credit and debit cards that carried a Visa/Mastercard/Discover/Amex logo, but that functionality was discontinued due to an issue with our credit card processing company, and we have not yet announced a replacement. When such a replacement becomes available, we should be able to directly accept the major credit cards from users in your country. If you have any other suggestions on ways we could receive online payment in the USA from your country in the meantime, it would be appreciated.
  21. Unblocked.
  22. It was high load. As I mentioned in your other post, facebook bots and proxies are a leading cause of that around here, and your site suggests you're building a facebook bot. Please be mindful of the load if that's what you're building. Especially avoid using cURL whenever possible. Unsuspended.
  23. That was fast...already suspended for high load. As I said, you'll need to be mindful of load if you're developing a facebook bot. They're a leading cause of load suspensions here (the other being proxies). Unsuspended.
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