wolstech

My attempts to use SMTP resulted in a connection that's immediately closed by the server. It definitely worked the last time I used it, so might be broken. Webmail seems to be working... Stevie did see high load this morning (likely due to abuse or being hit by DDoS), and HTTP was dragging a bit as a result with a timeout here and there, but it definitely wasn't entirely down. I get monitoring emails when Stevie's HTTP goes down entirely...I haven't gotten any in the past week. My website and cPanel are working despite some slowness.

You're blocked by the firewall...escalating so you can be unblocked.

I'll assume you're on Johnny...Johnny is severely overloaded and has been down for much of the past few days: http://heliohost.grd.net.pl/monitor/ This board is on the same hardware too, which is why it's also slow. Unfortunately, such overloading is common on Johnny, though not usually to this extent. If you need reliable hosting, my recommendation is to move to Stevie (which from the link above you can see as much better uptime!).

Johnny accounts take up to a week to become active.

If they're empty, then the data is gone. There should be a bunch of tables in them. You didn't drop the databases at any point did you?

It's due to innodb being hosed last year...escalating. @Krydos: This is user aking on Johnny.

Not sure if this can be done or not. Escalating.

Glad to hear you got it working Feel free to let us know if you need anything else.

We would have to upgrade/rebuild php (and some sites say apache too), which we don't have any immediate plans to do on our existing servers. Our new server (which we have no timeframe for putting online at the moment) will eventually have whatever version comes with php 5.6 and whatever cpanel version we install, so it'll probably be recent. I recommend looking for a program that doesn't require it.

The standard is for the registrar to not require this. Sometimes you can ask the registrar's support to set the name servers for you (let them know that the host requires it before you can add the domain to the nameservers). The workaround for making these annoying registrars work with our service is to temporarily make the domain in question the main domain on your heliohost account temporarily (use this script). Palmsoft.heliohost.org will be replaced with dota-iq.de (and palmsoft.heliohost.org will stop working). Once you do this, change the name servers at the registrar and let everything start working. After that, change the main domain back to palmsoft.heliohost.org and let that start working again. Finally, add dota-iq.de as an addon or parked domain in cPanel so both are associated with your account. The other alternative is to transfer the domain to a normal registrar.

To move to Stevie, back up your data then delete your account here: www.heliohost.org/home/support/scripts/delete After that, wait 24 hours, then sign up again. The original copyright infringement issue seems to be fixed. [solved]

The mp3 files as well as any other links to illegal music on your site. You cannot offer free music downloads since you do not own the rights to the songs.

You were suspended for copyright infringement. You have 24 hours to remove all infringing material from your site, starting at the time if this post. If the content is not removed within 24 hours, you will be resuspended.

It can take a few days sometimes. Please be patient.

We'll see what Krydos says. We frown upon doing this though for security reasons. @Krydos: His account is aion on Johnny. He doesn't operate the server he's trying to monitor, so setting the game server to use existing ports is not possible.

We don't generally open ports for users. Our recommended solution is to reconfigure your game server to use a port we allow (all standard web ports, 2082, 2096, 8080 are permitted). There's one or two others as well if you're on Stevie.

You can do this easily. In cpanel, go to Remote MySql and add the IP address of the remote server that will be connecting to us. If you dont want to filter by IP address, a % sign will allow anything with the right username and password to connect. On your remote server, configure your script to use Stevie.heliohost.org or Johnny.heliohost.org as the host name (use the one for the server you're on). Username and password will be one of the database users you've set up under MySQL databases in cPanel.

You're welcome

Delete your account here: http://heliohost.org/home/support/scripts/delete Wait 24 hours, then sign up on Stevie. Domains on Stevie usually set up within 24 hours of registering, and the uptime is much better (around 99%).

Delete the users and recreate them. Then reassign them to your databases.

You're supposed to use NS records pointed to ns1.heliohost.org and ns2.heliohost.org. Once you do that, everything else will configure itself. Using an A record will cause a lot of functionality to not work without extra manual configuration on your main domain, and is not supported at all on addon/parked domains.

Johnny accounts can take up to a week for the domain to start working.

The headers already sent error is because setcookie() is just like the header() function. You can't use it once output has been sent. In your case, that output is being sent by whatever is on line 13 of db.php (the output is probably an error of some sort since DB classes don't usually produce screen output unless they're not working properly). The session_destroy() error is because you didn't start your session. You have to initialize it using session_start() before you can destroy it.

You were suspended for high server load, and when I unsuspended you, you were immediately suspended for inactivity. Your account has been unsuspended and renewed.

It should show in cPanel on the left side. I tried to look it up for you, but your account's domain isn't currently hosted with us so I can't.