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Everything posted by wolstech
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That account does not exist. If it was suspended or inactive for too long, the server probably deleted it to make room for other users. You're free to create a new account.
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We have no expected date at this time since we're working through several other issues that need to be resolved before we can begin offering this expanded service. I'd say 3-6 months is a good bet.
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I'm glad to hear you enjoyed your time here and that the services met your expectation while you were using them We're sorry to see you go. There's no need to worry about abandoning your account. Hundreds of them are removed for abandonment every day, and likewise hundreds more sign up to replace them. We take no offense to it, it's part of doing business, and it costs us nothing since the server does it on its own. As newcomers signs up, the accounts that have been abandoned or suspended longest get tossed to make room for the new users. As for deleting your account, you delete it by filling out the form here: www.heliohost.org/home/support/scripts/delete You're always welcome back at any point in the future. Also, please recommend us to your friends. Even though your site may not be small enough to run on our servers, many websites will.
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[Solved] My Website Is Still In Queue
wolstech replied to Vaporz's topic in Suspended and Queued Accounts
Please post your sccount's username. -
[Solved] Suspended: Remmeric
wolstech replied to seruemme1204's topic in Suspended and Queued Accounts
The limit is 2 executions per day. Your account has been unsuspended. -
It uses its own built-in server, which is not supported. We only host Java applications that run on Tomcat. Heliohost and pretty much all other shared hosting companies will not host such applications for security reasons. You're probably going to need a VPS for that. You won't find many places (if any at all) who will host this software for free, if only due to its design.
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This has been requested numerous times. We have no plans to upgrade Stevie or Johnny. Our new server will eventually offer 5.6, however it will likely be several months before the new server becomes available.
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Mysql Incremental Backup With Cron
wolstech replied to seruemme1204's topic in Website Management and Coding
CentOS 5. The problem is that you probably hit your process limit when doing it via cron, so it fails. Nothing you can do about that unfortunately. Make a script that runs the first command, then renames it perhaps? Users do not have SSH, so no way to really test why its failing. That command has nothing wrong with it (I omitted the -P, you may or may not need that -P argument) when I run it though. rax@rax.heliohost.org [~]# mysqldump -u rax rax_si3sys > backupfile`date +%y%m%d`.sql rax@rax.heliohost.org [~]# ls access-logs@ cpbackup-exclude.conf mail/ public_ftp/ skmaildb/ ssl/ www@ backupfile160421.sql etc/ perl5/ public_html/ softaculous_backups/ tmp/ rax@rax.heliohost.org [~]# The backupfile160421.sql is a proper dump of the database. -
I get an NXDOMAIN. I don't see any DNS records for that domain, so I'm not surprised it doesn't resolve. You should have two NS records pointed to NS1.nehliohost.org and NS2.heliohost.org. This is what I'm seeing: http://bybyron.net/php/tools/dns_records.php?domain=studentmanifesto.to&rec=ALL (Notice how there's nothing listed). A working domain looks like: http://bybyron.net/php/tools/dns_records.php?domain=raxsoft.com&rec=ALL
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We have no way of resetting an account. Our recommendation is that you delete your account: http://www.heliohost.org/home/support/scripts/delete After that, wait 24 hours, then sign up again.
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Access From My Game Server To My Web Server
wolstech replied to Luigi123's topic in Website Management and Coding
Yep, if its a remote MySQL connection, it needs to be added in cpanel to work remotely. If you want, you can use a % sign so every IP is allowed (meaning you won't need to change it if your IP changes). -
Access From My Game Server To My Web Server
wolstech replied to Luigi123's topic in Website Management and Coding
You should already be able to do this. Be aware that you must use your website domain, not Stevie's IP, to access your site, so take this into consideration when configuring the game server. Also, while outbound connections on custom ports (heliohost to game server) are allowed upon request, in your case 51990, inbound connections on custom ports (game server to heliohost) are not supported. The game server must support connecting to heliohost on port 80 if it needs to reach your website. -
The user accounts for accessing databases can be created in cPanel. @Tjoene: Localhost no longer works on Johnny after a crash 3 weeks ago. You have to use 127.0.0.1 on Johnny. Database host/IP for both servers is 127.0.0.1 You can also use localhost if on Stevie). We don't know why it doesn't work either, since it resolves correctly on Johnny in every piece of software he has except MySQL.
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The proper fix is to delete your Wordpress installation because it is infected. After that, you need to either reinstall Wordpress avoiding free themes and extensions from dubious sites, or (my recommendation) use a different program. When you're ready to fix it, let me know and I'll unsuspend you.
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Whatever program you install on your account will ask for it during installation. When it asks for the database server or host name, just enter 127.0.0.1
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Try another browser and a different internet connection (e.g. cell phone data plan) and let us know. Either your PC or your ISP has cached the Queued page. That site is working fine for me.
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The cpanel monitor for it is broken. Be sure to use 127.0.0.1 as your host name for MySQL and it works fine. (The alias localhost is broken for MySQL on Johnny, so shows as failed when its actually up). It happened when Johnny crashed 3 weeks ago.
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Another account in the system that was created about a month ago is responsible for the error. Byron or Krydos need to fix it though. Escalating.
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Do you have another account?
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You need to tell sourcebans that you have a game server hosted 24.76.231.65 on port 51990. I'm not sure if that's done in the config or through its interface since I don't use it. Wherever you had to enter that 192.168.0.17 and 27015 into sourcebans originally, is where you need to enter the IP and port above.
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51990 is open for tcp...I use it for my Minecraft server. Didn't know you needed UDP. Let's see what Krydos says.
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What is your account username? Also, if you are on Johnny, you will need to change the database server hostname to 127.0.0.1 since localhost no longer works.
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As of now, likely several months. It's whenever the new server comes online is when it becomes available. As I said above though, sourcebans does not require it, so there's no reason to wait. Sourcebans' docs say it will run on 5.2 and up (and I've seen others run it on Stevie), so it should be compatible with Stevie's 5.3.8.
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You can use either. Self signed one will make your visitors see security warnings though, so you're better off buying it. It's installed in cpanel by copy and pasting the contents of the files if I remember right.