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Everything posted by Krydos
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It looks like you tried to login to IMAP with the wrong password too many times. IMAP is a mail protocol so I recommend disabling your mail clients, and making sure the saved password are correct. I have unblocked you. If you get blocked again just let us know.
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Here's why mail-tester refused your email Aug 7 11:28:59 tommy2 postfix/smtp[58525]: 531E74023371: to=<test-2tmy7uvq1@srv1.mail-tester.com>, relay=reception.mail-tester.com[94.23.206.89]:25, delay=5.2, delays=0.16/0.04/2.2/2.8, dsn=5.7.1, status=bounced (host reception.mail-tester.com[94.23.206.89] said: 550 5.7.1 Don't add us as CC or BCC, we need to be added as TO ! (in reply to end of DATA command)) It looks like you didn't send the email directly to them, but instead added them as CC or BCC, but the fact that they responded means they did get the email so it seems mail forwarding is working. Here's why gmail.com refused your forwarded email Aug 7 11:29:00 tommy2 postfix/smtp[55121]: 75C164022967: to=<[removed]@gmail.com>, orig_to=<SRS0=gii1=YL=gmail.com=[removed]@stamphaus.nl>, relay=gmail-smtp-in.l.google.com[142.251.2.26]:25, delay=0.58, delays=0.02/0/0.26/0.29, dsn=5.7.1, status=bounced (host gmail-smtp-in.l.google.com[142.251.2.26] said: 550-5.7.1 [65.19.141.77 18] Our system has detected that this message is 550-5.7.1 likely suspicious due to the very low reputation of the sending IP 550-5.7.1 address. To best protect our users from spam, the message has been 550-5.7.1 blocked. Please visit 550 5.7.1 https://support.google.com/mail/answer/188131 for more information. c10-20020a170902d48a00b0016f9420a15asi6809556plg.168 - gsmtp (in reply to end of DATA command)) I recommend contacting google mail and requesting that they deliver emails from 65.19.141.77 to your inbox. In the meantime a workaround is you could forward to a non-gmail address.
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The early versions of the transfer script only changed the A record of the main domain. I fixed that issue eventually, but the people who were transferred before the fix ended up with some domains still pointed at cPanel. I updated the A records of all of your domains to point to Plesk, and issued an SSL certificate for you https://derek.ml/ That SSL certificate will automatically renew when it gets to less than 30 days left so you shouldn't have to worry about it from now on. Removed. I had just changed it a few minutes before you checked it.
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The donation was made under your live.com email address and your account was created with your outlook.com email address so they weren't automatically linked. Here is your updated ETA https://heliohost.org/eta/?u=tog Yes.
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Did Shift-F5 work to fix it?
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For some reason it does that with the images sometimes, but if you press Shift-F5 it starts working again.
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Does some peoples have infos about videos banner
Krydos replied to sylvain's topic in Other Discussion
You can create a video banner by creating an animated gif. There are plenty of free web services for creating gifs out of videos that you can search for. The dimensions of the banner that would depend on your website. Try different sizes and see how they look on your site. -
Is there ways to make donations (without) subscribe/have accounts
Krydos replied to sylvain's topic in How You Can Help
Yeah, it looks like they changed it. The only thing it lets you do is log in or create an account. Interestingly enough you don't have to create a PayPal account to pay for a VPS though. You can click debit/credit card and creating an account is optional. -
Weird that they even sent the abuse report to us if our server didn't even send the email. Their spam reporting system is obviously broken. Received: from [65.19.141.77] ([65.19.141.77:56692] helo=tommy2.heliohost.org) It sure looks like Tommy2 sent it. Aug 1 21:14:08 tommy2 postfix/smtp[66027]: 653C74014CF9: to=<pismk@cqqcng.ru>, orig_to=<SRS0=x4qC=YB=cqqcng.ru=pismk@greenvalleyrecording.com>, relay=none, delay=373791, delays=373790/0/0.94/0, dsn=4.4.1, status=deferred (connect to mail.cqqcng.ru[212.193.30.69]:25: Connection refused) Aug 1 21:34:07 tommy2 postfix/smtp[93875]: 095D04121DFF: to=<hsrnaes@jrojbh.ru>, orig_to=<SRS0=tuE9=YF=jrojbh.ru=hsrnaes@greenvalleyrecording.com>, relay=none, delay=13150, delays=13150/0.03/0.15/0, dsn=4.4.1, status=deferred (connect to mail.jrojbh.ru[208.67.106.129]:25: Connection refused) Aug 1 21:49:08 tommy2 postfix/smtp[105253]: 0D700401E2AD: to=<pjofmzx@ckyjqm.ru>, orig_to=<SRS0=5E9X=YE=ckyjqm.ru=pjofmzx@greenvalleyrecording.com>, relay=none, delay=130314, delays=130313/0.06/0.94/0, dsn=4.4.1, status=deferred (connect to mail.ckyjqm.ru[37.139.129.6]:25: Connection refused) Aug 1 22:24:08 tommy2 postfix/smtp[128195]: 653C74014CF9: to=<pismk@cqqcng.ru>, orig_to=<SRS0=x4qC=YB=cqqcng.ru=pismk@greenvalleyrecording.com>, relay=none, delay=377991, delays=377990/0.05/0.72/0, dsn=4.4.1, status=deferred (connect to mail.cqqcng.ru[212.193.30.69]:25: Connection refused) Aug 1 22:44:07 tommy2 postfix/smtp[128195]: 095D04121DFF: to=<hsrnaes@jrojbh.ru>, orig_to=<SRS0=tuE9=YF=jrojbh.ru=hsrnaes@greenvalleyrecording.com>, relay=none, delay=17351, delays=17351/0/0.15/0, dsn=4.4.1, status=deferred (connect to mail.jrojbh.ru[208.67.106.129]:25: Connection refused) Aug 1 22:59:07 tommy2 postfix/smtp[21339]: 0D700401E2AD: to=<pjofmzx@ckyjqm.ru>, orig_to=<SRS0=5E9X=YE=ckyjqm.ru=pjofmzx@greenvalleyrecording.com>, relay=none, delay=134514, delays=134513/0.11/0.61/0, dsn=4.4.1, status=deferred (connect to mail.ckyjqm.ru[37.139.129.6]:25: Connection refused) Aug 1 23:34:07 tommy2 postfix/smtp[39966]: 653C74014CF9: to=<pismk@cqqcng.ru>, orig_to=<SRS0=x4qC=YB=cqqcng.ru=pismk@greenvalleyrecording.com>, relay=none, delay=382191, delays=382190/0/0.88/0, dsn=4.4.1, status=deferred (connect to mail.cqqcng.ru[212.193.30.69]:25: Connection refused) I don't know. I see a lot of spam being sent from his account still. I've disabled the mail service for his .com for now to stop the spam. @gvr590Do you actually need to be able to send emails from this domain or can we just leave mail turned off?
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Is there ways to make donations (without) subscribe/have accounts
Krydos replied to sylvain's topic in How You Can Help
The last time I looked at Skrill there was no way to link to our account directly. You just have to go to Skrill and type in our email address. Honestly I'm thinking about getting rid of the Skrill account entirely though because they keep asking for bank account verification, and they won't accept our Chase business account anymore. Ashoat is going to have to link his personal account, get it verified, then transfer the money out, and give it back to HelioHost. This wasn't an issue a few years ago because Skrill accepted our business account for verification. In the past I've just left the previous fundraiser open until the next fundraiser starts. Since they shutdown charity.gofundme.com though they forced it closed so we had no choice. I can't test it right now because paypal.me is apparently having some downtime, but it used to be that you didn't need a paypal account to donate. You could just type in a credit card number. -
Installed. You didn't specify a Python version so I assumed you were planning on using 3.10.
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When it was set to 10 we were only transferring existing accounts, not creating new accounts. After all of the donors with existing accounts were invited we began working on new account creation. It still isn't reliable so we're only sending one invite per day to continue getting it tested out just like we only moved one account per day for a while. Once this script actually works reliably we'll increase the number again.
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There were quite a few issues, but I spent a few hours today getting Python 3.10 installed. There are a lot of people waiting for it before they move to Plesk. These Python modules have been install on Python 3.10 which is located at /usr/bin/python3.10
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You can check your ETA here https://heliohost.org/eta/?u=fuzmic You're currently #651 to be moved to Plesk. Right now we're only moving one account per day because the new account creation isn't 100% reliable yet. Once that system works well we can increase the number of accounts we move each day.
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Tommy now has 3 versions of Python installed. /usr/bin/python2.7 /usr/bin/python3.6 /usr/bin/python3.10 If you need any modules installed please let us know the version of Python you're using and the name of the module. Please note that Django and Flask are not installed yet, but we'll try to get them installed as well in the next few weeks hopefully. Let us know if you have any questions.
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Have you read the news regarding Johnny?
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This is your actual website. Files in this directory will change the way your website looks. This directory isn't connected to a domain, and you can safely delete it. /home/juliengarrigue.com/wp-config.php I believe is where you should be looking, but it might already be fixed by rescanning for new Wordpress installs after deleting the extra unused directory.
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Do your scripts support Python 2.7?
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Perl / Python Scripts not running after Plesk Migration
Krydos replied to cktrack's topic in Customer Service
Installed. Can you use Crypt::OpenSSL::Random; instead? Probably not. Perl is kind of a dead language that isn't used for much anymore. Somewhere along the lines of 95% of cPanel is written in Perl though so of course they support it well. Plesk is all written in PHP and you can tell by how well they support multiple versions and everything. I imagine it's difficult for cPanel to hire new Perl programmers so not sure what they're long term plan is. -
[Solved] e-mail address may not match for donation/account
Krydos replied to eDave56's topic in Customer Service
Thank you very much for the generous donation. Here is your ETA page https://heliohost.org/eta/?u=edave56 We're still working out some bugs from the new account creation script, but we should be able to send your invitation soon. -
Perl / Python Scripts not running after Plesk Migration
Krydos replied to cktrack's topic in Customer Service
Those two Perl modules have been installed. -
Plesk does /home/<main domain>/ instead of /home/<username>/ so when your main domain is changed your home directory changes too. You probably have the old home directory saved in your config file. You'll need to change it to match the new path.