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Everything posted by Krydos
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[Solved] [Solved] Cpanel Say Could Not Find User In Database
Krydos replied to sylvain's topic in Escalated Requests
Not entirely true. Apparently there is a cPanel app or something for phones and it doesn't record your login date properly. I have seen people manage to find a few ways like that to log in and their account still got suspended. @shazzz may I ask what your cpanel username is? There has been some progress made towards restoring our database to its precorruption state, and I was curious if your account had been relisted? -
Here is a link to the wiki article on moving your account between the servers which is what you will need to do to use mono/asp. http://wiki.helionet.org/Moving_your_account
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What some users have been doing is setting up a cron job to run every once in a while to delete the core.# files. Keep in mind that you can run a maximum of 2 cron jobs per day.
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Send less emails. Convince us that you will send less emails. I have unsuspended your account. Consider this a warning. If you continue to send so many emails your account will just end up suspended again very quickly.
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Stevie is back online now. Closing since the issue is resolved.
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Stevie is back online, but I noticed you have some extra nameservers listed on your domain. If you're having issues that might be the cause. If you want to host your site on our server it will work best to just have ns1.heliohost.org and ns2.heliohost.org because the dotvndns.vn ones are giving contradictory information. http://byrondallas.h...avan.net&rec=NS Host: kanavan.net Type: NS Target: ns2.dotvndns.vn Class: IN Host: kanavan.net Type: NS Target: ns2.heliohost.org Class: IN Host: kanavan.net Type: NS Target: nsbak.dotvndns.vn Class: IN Host: kanavan.net Type: NS Target: ns1.heliohost.org Class: IN
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Stevie is back online and I deleted all your core files for you. Your account is now using 211mb of diskspace.
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The Account Was Taking Up Too Many System Resources. - User Djmaurin
Krydos replied to djmaurinho's topic in Customer Service
I was suspending some email spammers earlier and this account showed up as having 63,000 emails within only a few days. Looking at it closer I now notice that you *received* that many emails which isn't quite as much your fault. Your account does show up on the edges of my limits of sending too many emails though too, but I went ahead and unsuspended you. Take this as a warning. We have been having some issues lately with email spammers, and because of this we have had to crack down on accounts that abuse our servers to send large numbers of emails. Please try to send a few less emails if possible, and if there is anything you can do about the number of emails you receive we (and our servers) would appreciate it. -
The Account Was Taking Up Too Many System Resources. - User Djmaurin
Krydos replied to djmaurinho's topic in Customer Service
Your account has been manually unsuspended. -
...as long as you have permission from your friends first otherwise it is illegal and I will delete this thread.
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I Cant Login To Cpanel Or Reset The Password
Krydos replied to mohamedjemaii's topic in Customer Service
Your cPanel password has been changed and the new password has been PM'd to you. -
Glad your problem got solved! Please spare a few minutes to take our brief survey: http://feedback.heliohost.org/ Your participation in this survey is greatly appreciated.
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100% of those core.## files I've looked at recently are dumps because the script was taking too long to execute. They are fine to delete and I recommend you delete them because they do count towards your 500mb limit and they fill that up really quickly. If you want to provide your username I can take a look at some of the files for you to tell you for sure though what is causing it. To make your scripts work, and also prevent core dump files I recommend finding ways to break your scripts down into smaller pieces. Like script1 only takes a couple seconds to process and then passes to script2 which runs for another couple seconds, and passes along. What you have now is one script that might work quite well at low server load, but if the load is higher or your remote sites take longer to respond the system has to kill it because it has been executing for too long.
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Please clear your cache.
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Fixing. Ok, it should all be good to go now. Thanks for bringing this to our attention, Xoviat. If anyone still sees queued page try clearing your cache.
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Html-Css, Layering Backgrounds Question
Krydos replied to npl's topic in Website Management and Coding
The screenshot you posted looks a lot like a CMS. Why not go to you cPanel and find softaculous and install a CMS that sounds good to you and then install a theme that looks pretty close to what you want and customize. -
Just make sure you have permission from the owner of the computer or only try this on your own computers. We don't condone illegal activities on helionet.
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I like all of your nature shots, especially the macro ones.
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a: No account exists with that username. b: Your account was probably deleted due to inactivity. c: Feel free to create a new account and repark your domain. d: You might also want to take a look at your nameservers on your registrars website. Currently they are set to ns1.dotage.org ns1.heliohost.org ns2.dotage.org ns2.heliohost.org It doesn't really matter that you have extra nameservers in there at the moment because your account doesn't exist, but they might cause problems once you get your account recreated.
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Sounds like you might be hitting the max process limit.
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[SOLVED] What Happens If I Violated Your Tos?
Krydos replied to teutoburgo's topic in Customer Service
You account would be suspended. That involves your passwords all being changed and you being locked out of any access and all requests for any of your pages would result in the suspended message. Our TOS are fairly simple so I'm sure you could decide whether or not your site would break our rules before you even create your account. http://www.heliohost.org/h-terms.html If you really don't know whether or not it would break the TOS feel free to describe the site and we can let you know without all the work of creating the account, setting it all up, but only to end up suspended here too. -
Yeah, I already deleted the other two.
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Please wait 24 hours for parked domains to show up. It could take longer for certain parts of the world if it's propagating slowly but at least 24 hours.
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I have access to view some of the finances and can agree that there seems to be no threat of Heliohost shutting down due to lack of funds. If you feel compelled to show your gratitude for our service through a monetary contribution there is a donate button on the homepage of heliohost.org. I don't know exactly how to tell you how much bandwidth we use because we offer unlimited bandwidth. Which means that we don't even track how much bandwidth each account uses. Perhaps the ISP monitors how much bandwidth we use and it's on the monthly bill or something, but I wouldn't know. Anyways, taking the average data transfer per second and multiplying it out it looks like: Stevie: 808,583 mb/month Johnny: 722,516 mb/month Keep in mind those numbers are just apache, not cpanel, ftp, etc and they are a really rough estimate based on some numbers that I could find. Which ISP we use should be fairly easy to determine yourself 8 81 ms 78 ms 77 ms Hurrican-Electric-LLC.Port-channel100.ar3.SJC2.gblx.net [64.214.174.246] 9 * * * Request timed out. 10 79 ms 77 ms 79 ms lafrance-internet-services.gigabitethernet3-15.core1.fmt1.he.net [66.220.10.126] 11 87 ms 73 ms 76 ms cody.heliohost.org [64.62.211.132]