Krydos

If you are found to be hosting malware you are given 24 hours to take care of the problem on your own, which is quite lenient compared to similar services. Failure to adequately resolve the issue on your own results in resuspension and removal of the files. Your account is now showing up as clean.

Heliohost does not create or save any backups of any kind for users, so the only backups of your database or site would be located in your home directory or downloaded to your personal computer -- if you created any -- which you have as much access as an admin to search. There is no recycle bin or anything like that where old versions of databases are saved. Once something is deleted or overwritten the old version is gone forever.

Dedicated IP granted.

The specific files that got you suspended this time are: /home/systeam/public_html/files/140.php /home/systeam/public_html/files/vx.pl But in general we recommend making regular backups of your site, downloading the backup, and scanning it using reputable malware scanners.

Alright, it's been updated.

It would make it easier to fix if you posted a link to where you found that.

Your account is now showing up as clean. Thank you for taking care of this.

Your account has been manually unsuspended. If you still see the suspended page then you should try clearing your browsers cache. -- Please spare a few minutes to take our brief survey: http://feedback.heliohost.org/ Your participation in this survey is greatly appreciated.

You can both have an account if you want to. The rule is one account per person. A really common misconception is that you need a seperate account for each domain because people don't understand addon domains, etc. so I was just checking to see if that was the case. Just let us know.

Your were suspended for the following reason: Malware. 3 file(s). HTML.JScript-1 FOUND That means that there are some malware files found on your account. /home/kliger/public_html/tmp/iskustvo.tar.gz /home/kliger/public_html/ivan.grozny.ru/index2.html /home/kliger/public_html/ascii.org.ru/111.php For your safety, your account has been suspended. You need to clean your files within 24 hours, or you will be suspended again. To find the infected files you can take a backup of your site, download the files to your computer and scan the files using a virus- and malware scanner like AVG Virus scanner and Malwarebytes. If you are you certain that it is a false-positive, we strongly encourage you to file a false positive form here: http://cgi.clamav.net/sendvirus.cgi Your account should be unsuspended now.

Your account is showing up as clean now. Thank you for taking care of this.

Do you know anything about http://rsmiler.heliohost.org/ ?

What domain are you trying to register with?

Test post schmest post. We don't need no stinkin' test posts around here.

Your account show up as clean now. Thank you for taking care of this.

It's been over 12 hours already since your account was unsuspended and the problem still hasn't been taken care of. Here is a hint: /home/infermie/public_html/comingsoon/rama/assets/navigation/nextprev.png /home/infermie/public_html/comingsoon/rama/assets/navigation/toolbar_separator.html You only have another 9 hours and 30 minutes left to take care of this or your account will be suspended again.

Email notifications definitely work. x-store-info:J++/JTCzmObr++wNraA4Pa4f5Xd6uensgcv5hR2t8QAGDeHQ+vt/CgGExsbzVLHon2m4WZHo6xrrmRmCQT8KYa5MLlpp7faib18hhrDS7xJ061wJdXIyIraO1iGj124mzAJ/ns+vUSmaYb2wvK9YPQ== Authentication-Results: hotmail.com; sender-id=none (sender IP is 64.62.211.132) header.from=admin@helionet.org; dkim=none header.d=helionet.org; x-hmca=none X-SID-PRA: admin@helionet.org X-DKIM-Result: None X-SID-Result: None X-AUTH-Result: NONE X-Message-Status: n:n X-Message-Delivery: Vj0xLjE7dXM9MDtsPTE7YT0wO0Q9MTtHRD0xO1NDTD0w X-Message-Info: aKlYzGSc+LntszwVaofz5zBFfbeUID1i1YZdLQWQhimG+BebLhCy0pAFWZ9qsyCnFeKENoTJpexYPA4jfRD9978tKcH1VxETy8hW1HU0cgJTZshsoBv1QqPZuJhsE1fsugHSOSWy/KQ41VFhZpekIQ== Received: from cody.heliohost.org ([64.62.211.132]) by COL0-MC1-F17.Col0.hotmail.com with Microsoft SMTPSVC(6.0.3790.4900); Fri, 9 Nov 2012 18:47:59 -0800 Received: from apache by cody.heliohost.org with local (Exim 4.80) (envelope-from <apache@cody.heliohost.org>) id 1TX170-0003jT-QW for [REDACTED]; Fri, 09 Nov 2012 18:47:58 -0800 To: [REDACTED] Subject: craigis replied to Followed Topic Does Not E-Mail Updates X-PHP-Script: www.helionet.org/index/index.php for 122.60.132.11 MIME-Version: 1.0 Date: Sat, 10 Nov 2012 02:47:58 +0000 X-Priority: 3 X-Mailer: IPS PHP Mailer Message-ID: <a31ecfb96f0ed916e76467afee418d99@www.helionet.org> From: "HelioNet" <admin@helionet.org> Content-type: text/plain; charset="ISO-8859-1" X-AntiAbuse: This header was added to track abuse, please include it with any abuse report X-AntiAbuse: Primary Hostname - cody.heliohost.org X-AntiAbuse: Original Domain - hotmail.com X-AntiAbuse: Originator/Caller UID/GID - [48 48] / [47 12] X-AntiAbuse: Sender Address Domain - cody.heliohost.org Return-Path: apache@cody.heliohost.org X-OriginalArrivalTime: 10 Nov 2012 02:47:59.0703 (UTC) FILETIME=[CBA99E70:01CDBEED] Krydos, craigis has just posted a reply to a topic that you have subscribed to titled "Followed Topic Does Not E-Mail Updates". ---------------------------------------------------------------------- Check your notification settings [url="http://www.helionet.org/index/index.php?app=core&module=usercp&tab=core&area=notifications"]http://www.helionet....a=notifications[/url] ([url="http://www.helionet.org/index/index.php?app=core&module=usercp&tab=core&area=notifications"]http://www.helionet....a=notifications[/url]) I receive mine (I have it set to once daily) if people respond to topics. ---------------------------------------------------------------------- The topic can be found here: [url="http://www.helionet.org/index/topic/13937-followed-topic-does-not-e-mail-updates/unread/"]http://www.helionet....updates/unread/[/url] If you have configured in your control panel to receive immediate topic reply notifications, you may receive an email for each reply made to this topic. Otherwise, only 1 email is sent per board visit for each subscribed topic. This is to limit the amount of mail that is sent to your inbox. Unsubscribing: -------------- You can unsubscribe at any time here: [url="http://www.helionet.org/index/unsubscribe/Zm9ydW1zO3RvcGljczsxMzkzNzsxMjc0MzsxMjc0Mztrcnlkb3NAaG90bWFpbC5jb20,/"]http://www.helionet....90bWFpbC5jb20,/[/url] The emails come from admin@heliohost.org if that helps. You might want to check your spam folder, or add an exception to admin@heliohost.org to make sure it delivers to your inbox. I've never experienced it myself but people have told us that sometimes their email service doesn't even put our emails into their spam folder, but just deletes them without any chance to see them at all. If that is the case for you it might help to try changing your helionet email address to something else to see if the emails get delivered. Also, if you're trying to test it, you won't get notifications for your own posts.

This is a test of the email notification system. This is only a test. If this had been a real post it would have been followed by information.

That information is accurate.

It's been over 12 hours already since your account was unsuspended and the problem still hasn't been taken care of. Here is a hint: /home/riteshkg/public_html/images/fancybox/blank.html /home/riteshkg/public_html/images/slider/controlBtns.html /home/riteshkg/public_html/CONTEST_OLD/site.zip /home/riteshkg/public_html/CONTEST_OLD/foj/postinfo.html /home/riteshkg/public_html/CONTEST_OLD/foj/foj.zip /home/riteshkg/public_html/CONTEST_OLD/foj/images/fancybox/blank.html /home/riteshkg/public_html/CONTEST_OLD/foj/images/color/orange/favicon.html /home/riteshkg/public_html/CONTEST_OLD/foj/images/slider/controlBtns.html /home/riteshkg/public_html/CONTEST_OLD/foj/_vti_inf.html /home/riteshkg/public_html/CONTEST_OLD/images/fancybox/blank.html /home/riteshkg/public_html/CONTEST_OLD/images/color/orange/favicon.html /home/riteshkg/public_html/CONTEST_OLD/images/slider/controlBtns.html /home/riteshkg/public_html/CONTEST_OLD/foj.zip /home/riteshkg/public_html/CONTEST_OLD/postinfo.html You only have another 11 hours and 30 minutes left to take care of this or your account will be suspended again.

It's been over 12 hours already since your account was unsuspended and the problem still hasn't been taken care of. Here is a hint: /home/mabzicle/public_html/blog/wp-content/themes/reaperz/omg.php You only have another 11 hours and 30 minutes left to take care of this or your account will be suspended again.

It's been over 12 hours already since your account was unsuspended and the problem still hasn't been taken care of. Here is a hint: /home/pasarel/public_html/wp-content/themes/erays/functions.php /home/pasarel/public_html/wp-content/biaa/themes/erays/functions.php You only have another 11 hours and 30 minutes left to take care of this or your account will be suspended again.

Glad your question got answered! Please spare a few minutes to take our brief survey: http://feedback.heliohost.org/ Your participation in this survey is greatly appreciated.

Since you're not very responsive about your specific issue, I did look at Joomla 3 installs in general on both servers, and I believe it should now work. I think the problem was that magic_quotes was turned on by default on the last apache/php build on Johnny, but it's not anymore because I turned it off.

cl58, the admin who maintains the support faq site, got hit by superstorm hurricane Sandy so we're all hoping he's still doing ok. We did hear from him on November 4th after the first storm rolled through, but he had been out of power for a few days. Then the nor'easter rolled through and dumped tons of snow on the whole area so I'm guessing he's without power again. Anyways, I fixed the link, but cl58 can change it back to his nicer looking version when he has electricity if he wants to. Thanks for pointing out that the link was broken.