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Krydos

Chief Executive Officer
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Everything posted by Krydos

  1. http://965mods.co.uk/ loads fine for me, perhaps try clearing your cache? Thanks to Piotr GRD for pointing out that I misread your post. I guess all the typos made my eyes go into skim mode instead of reading it thoroughly enough. Yes, it appears http://direct.965mods.co.uk is displaying as queued. When did you add this subdomain to cPanel?
  2. Yeah, I saw that todo list, but I never googled what upcp was or thought about too hard apparently.
  3. This support request is being escalated to our root admin.
  4. Good question. I'm wondering the answer too, or if there are any conflicts preventing us from upgrading. We currently use cPanel v11.28.83 cPanel 11.30 was released as stable on July-13-2011.
  5. I'm pretty sure there are two physical name servers. One is on stevie and one is on cody, which are different physical machines. Isn't that what you are saying, or do you mean one should be located somewhere else in the world instead of both being in the same datacenter?
  6. The point was all accounts on johnny were all being redirected to one users account and that user had some ads on their page that were not placed their by the thousands of other accounts on johnny. I went through several dozen random accounts on johnny and tried opening their main domain and they all seemed to be loading fine too. So it seems the "pack" is functioning as well as your site is. All hosting services have their downsides, but hopefully our good will continue to shine through. My chosen monicker is 'Krydos' not 'Icarus' but I think I know what you're saying.
  7. It appears as if johnny is functioning normally again. All sites on johnny should no longer be showing queued or the wrong content. Please feel free to make posts in the customer and/or appropriate subforums if you are still encountering problems.
  8. Glad your problem got solved! Please spare a few minutes to take our brief survey: http://feedback.heliohost.org/ Your participation in this survey is greatly appreciated.
  9. The site in questions seems to be loading again, and the last login date now shows as 8-14. Seems like the renew script worked.
  10. All accounts on Johnny are currently down. Please read http://www.helionet.org/index/index.php?showtopic=10163 Closing. Your site now seems to be loading fine for me. If you are still seeing the suspension page please http://wiki.helionet.org/Clear_your_cache
  11. When Geof posted that there was an error on johnny causing all page requests to all redirect to one users account. As a temporary fix that one account was suspended showing all accounts on johnny as suspended. That issue seems to have resolved itself and your account should be showing up correctly now. When I click that link I get Django administration with a username and password box.
  12. Your site seems to be loading fine now. If you're still seeing the suspension page please Clear your cache.
  13. Your site seems to be loading fine for me. If you are still seeing the suspension page please http://wiki.helionet.org/Clear_your_cache
  14. All accounts on Johnny are currently down. Please read http://www.helionet.org/index/index.php?showtopic=10163 Closing.
  15. Glad your problem got solved! Please spare a few minutes to take our brief survey: http://feedback.heliohost.org/ Your participation in this survey is greatly appreciated.
  16. Krydos

    HelioPanel Beta

    I'm pretty sure you can just fill out http://heliopanel.heliohost.org/install/ to install it.
  17. Have you tried logging in through the homepage at the bottom? http://heliohost.org
  18. If you're still in doubt I can see the page loading fine too. If your page won't load perhaps try http://wiki.helionet.org/Clear_your_cache?
  19. The addon domains will remain activated for as long as you own the .com and continue to have the DNS pointed to our servers.
  20. This support request is being escalated to our root admin. @djbob/admins, I think he is saying that he is trying to register a .pl domain and ns1.heliohost.org works, but ns2.heliohost.org doesn't? @literky What domain are you trying to set up?
  21. That means that you didn't have your user or permissions set up correctly for the database you were trying to use. Your cpanel login and password is basically root for your database and has all permissions.
  22. Seems to be loading fine for me now.
  23. The last time you logged into your account was July 13th. Our system automatically suspends account that haven't been logged into in 30 days, and if you don't renew it gets deleted to make room for active accounts. Please try renewing your account here http://www.heliohost.org/home/support/scripts/renew
  24. It depends a lot on your operating system. What OS are you running? Instruction for Linux: http://www.linuxhelp.net/guides/bind/ Instructions for Windows: http://alex.charrett.com/bind-on-windows-mainmenu-3
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