Krydos

Your account was suspended for inactivity, because the last time you logged in was August 13th. To reactivate your account, please visit http://www.heliohost.org/home/support/scripts/renew. If you are still seeing the Account Suspended page after renewing your account, please clear your cache. -- Please spare a few minutes to take our brief survey: http://feedback.helionet.org/ Your participation in this survey is greatly appreciated.

Do you have more than one account?

I still see Target: ns5.he.net Target: ns1.he.net Target: ns2.he.net Target: ns3.he.net Target: ns1.madrigal.org Target: ns4.he.net I can add the domain for you if you set the nameservers and leave them set. Oh, this toolhttp://www.networksolutions.com/whois-search/madriaga.orgis showing ns1.heliohost.org and ns2.heliohost.org. Maybe there is something wrong with the other NS tool? cPanel must use the same NS check as http://byrondallas.heliohost.org/php/tools/dns_records.php?domain=madrigal.org&rec=NS because it's still giving the error about incorrect nameservers. Perhaps it just needs time to propagate.

Your account 'bugoy' is still active and located on Johnny not Stevie. In fact your last login is today. If you want to move your account from Johnny to Stevie you can follow the instruction in this wiki http://wiki.helionet...ng_your_account The reason you can't add madrigal.org as an addon domain is because your nameservers aren't set correctly. Delete all of this junk http://byrondallas.h...igal.org&rec=NS and change them to ns1.heliohost.org and ns2.heliohost.org and then cPanel will let you add the domain. It always amuses me when I hear this. Thanks for the smile.

Your account was suspended for inactivity, because the last time you logged in was August 14th. To reactivate your account, please visit http://www.heliohost.org/home/support/scripts/renew. If you are still seeing the Account Suspended page after renewing your account, please clear your cache. -- Please spare a few minutes to take our brief survey: http://feedback.helionet.org/ Your participation in this survey is greatly appreciated.

Glad your problem got solved! Please spare a few minutes to take our brief survey: http://feedback.heliohost.org/ Your participation in this survey is greatly appreciated.

The remnants of an old account were manually removed and the new account was successfully recreated.

java.lang.OutOfMemoryError sounds to me like it's running out of memory. Have you tried rewriting your script in a way that would use less memory?

Is this working now?

Mailman is working fine for me. I created a new list, sent mail to a list, added a new email address to a list, and it all worked perfectly. Can you be any more specific about what isn't working for you?

Maybe another admin already fixed this, but I see the self-signed certificates expiring on or around Sep 15 17:09:06 2013 GMT. Is anyone still having this issue?

Any user can change their own domain by using http://www.heliohost.org/home/support/scripts/domain but since you've been unable to do so for over two weeks now I just went ahead and changed it for you.

If you're talking about 500 errors on php files when logging into phpmyadmin or cpanel or other process intensive activities it is likely your account is hitting the process limit. If your account is at or exceeding the process limit and a php file is requested it will return 500 internal server error because your account already is at or exceeding the maximum number of processes that it can run at a time. The solution is to not open multiple process intensive activities at the same time. Connect to ftp without anything else connected; connect to phpmyadmin without anything else connected; check your mail without anything else connected, etc. It kind of is a pain, I agree, but it's there to prevent abuse. I've been looking into ways to increase or remove this limit without opening a lot of new ways for abusers to take down the entire system. One account showing a few errors during website admin activity for a few minutes is better than the entire server crashing over and over. Certain people are able to trigger the automatic DDoS protection by using FTP. If this occurs your will not be able to connect to the server for the duration of your ban. I've never been able to replicate it myself for testing, but multiple people have reported that every time they try to download hundreds of files through FTP at the same time they get blocked. Uploading seems not to trigger it either. I suspect it has something to do with their ISP and connections not being closed properly. A solution is to use the cPanel backup utilities to create one large zipped file, and then download that through FTP. Obviously having automated DoS protection enabled is a good thing, but I'm willing to fine tune it if I can get some feedback on what normal usage does and does not trigger it. If you're talking about FTP causing the 500 internal server error on php files then the solution is to limit the concurrent ftp processes that your client uses. If you limit FTP to using 1 or 2 processes it won't cause that error anymore. By default a lot of FTP clients use as many processes as they can which would cause 500 errors.

If your account is on johnny then this link is where you add/edit mx records http://johnny.heliohost.org:2082/frontend/x3/mail/mx.html If you want us to add the records for you then you need to tell us what your username is, and what records need to be added.

Sorry about the delay. I found four databases beginning with your toast_ that were not accessible through your account. They have been deleted.

/home1/rezabagh/public_html/sales/djadmin/adminmessage.php /home1/rezabagh/public_html/sales/djadmin/news.php

Yeah, I know it's kind of excessive and undoubtedly a waste of money, but if someone is desperate enough to get their website working and their registrar was being dumb about it then this would be a solution to get it working.

registro.br is the only registrar that requires that. Basically our system checks each domain you try to park to see if you own it before it will add it. If you try to park a domain that you obviously don't own such as gmail.com then it will fail because the nameservers are not set to ns1.heliohost.org and ns2.heliohost.org. This is a good thing. registro.br will only allow you to change your own domain's nameservers if the host already has that domain parked. cPanel, and every other decent website management software out there, will not allow a domain to be parked that you can't prove you own by setting the nameservers correctly. No other registrar in the entire world that I know of requires this. You own the domain; you paid for it; your registrar should allow you to type whatever you want into the nameserver fields because the domain is yours. I have seen this issue with registro.br dozens of times, and searching the internet it isn't just Heliohost. All domains registered through registro.br have this same issue. If enough people tell registro.br that their system is broken then maybe they will fix it. The solution is to contact registro.br support and ask them to manually set the nameservers to ns1.heliohost.org and ns2.heliohost.org for you since they won't let you do it yourself. Another solution is to transfer your domain to a real registrar: http://www.thegeekstuff.com/2008/07/how-to-transfer-domain-name-to-new-registrar/

"Contributer" means that you have more than 20 (non spam) forum posts and requested wiki access. "Moderator" means that you have been helpful enough to be promoted to a member of the Heliohost staff. They can moderate the forums and have access to the account database so they can suspend, unsuspend, delete, and other things like that. "Admin" are the highest rank and have root access to all the servers.

Try logging in through http://cpanel.zkb.lt/ or unblock port 2082 then.

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Like hosterslice said stevie.heliohost.org is not listed. Besides most accounts in Stevie use this ip address anyways http://www.spamcop.net/w3m?action=checkblock&ip=216.218.192.170 which also isn't listed.

/home/leoji/public_html/streaming-rain/index.php was what triggered your account to be suspended.

http://wiki.helionet.org/Site_statistics

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