Krydos

You've got two options: 1. Change your Helionet email address and validate it to match te account your requesting a backup from. 2. Wait for Johnny to come back online and create your own backup.

That's just the command, but you didn't list the times and frequency that I was really interested in.

Yes, once Johnny is online just click this link http://johnny.helioh...ckup/index.html then scroll down to the header "Download a MySQL Database Backup" and select the database you want to save. We recommend you backup your site's files and databases regularly. Also note that the full backup is mostly worthless to users, and if you create one you'll have to extract just the parts you need from it yourself because there is no way for users to automatically restore from a full backup.

...that's because your scripts recreate it when it's missing. Why not edit your scripts first to not access or create that directory, and then delete it yourself? It doesn't matter if an admin deletes it or if you delete it, since your script checks for its existence and remakes it if it's missing.

Your Johnny account has been manually deleted. Feel free to create your Stevie account now.

Your request cannot be processed because your Helionet forum account verified email does not match the email address that the account you are asking for was created with. Nobody has said anything about losing any files. In fact all of the news posts have said that all the files are still intact -- that's why we're able to give out backups -- the only problem is the server is offline and users can't access their own files. As soon as the server is fixed you will have access to your files again.

If you want your files now, you can have them. If you want a copy of your database export, you have to wait for Johnny to come back online. If you want to create an account on Stevie, you need to delete your Johnny account first. Just tell us what you want.

Your files have been sent to you, and your Johnny account has been manually deleted. Feel free to create your new account on Stevie.

Your files have been sent to you.

Your account has been manually deleted.

Compare https://bretthadley.com/ which has SSL enabled to https://krydos.tk/ which doesn't have SSL enabled. I think you might actually be asking how to force visitors who type in http://bretthadley.com/ to use https://bretthadley.com/ instead. If that is the case I would recommend using .htaccess to do this.

You're getting that error because you said not to delete your Johnny account. So to be clear, you now want your Johnny account deleted even though you originally said you wanted to wait for it to come back online?

That's usually caused by changing your cPanel password and not changing your database passwords. Try this link http://stevie.helioh...sswd/index.html to change your password again and make sure the "Allow MySQL password change" check box is checked. Phpmyadmin automatically uses your current cPanel password to log into your account's MySQL database, but if you've changed your password and not changed your database passwords then it doesn't log in automatically anymore.

What are your cron job settings, and command you're trying to run?

Solved on IRC.

Your files have been sent to you.

Congratulations, you now have a dedicated IP.

Try adding your domain now.

Your request cannot be processed because your Helionet forum account verified email does not match the email address that the account you are asking for was created with.

There is no account with the username 'hahli' in the system on either Johnny or Stevie. There is an account called 'silent' that was created today. Is this issue resolved?

That's not what we're offering. Do you want a copy of your files, and/or do you want your Johnny account manually deleted?

Your files have been sent to you.

Your files have been sent to you.

The admin note said "Malware. Do not unsuspend." and cl58 just guessed that you had malware files on your account, but your computer or whatever has access to your email account using our servers to send out the emails is infected. This is the third time that you've been suspended for email related issues. Unfortunately you have also gotten the entire server blacklisted as a spam source at least twice. When this happens none of the 10,000 or so accounts can send or receive email. Obviously you have no intention of fixing the issue since you haven't done so already. We can't know for sure if you're doing this on purpose and asking for unsuspensions just to send more spam, or if your the victim of some hacker/virus infection sending the emails in your name.

What domain?