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Everything posted by Krydos
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Does it work now?
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Ok, I fixed it for you. The only problem was that you were using dos line endings. Unix doesn't like Microsoft much sometimes.
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Yes, that error is because the nameservers are still set to ns1.hostnetbv.nl and ns2.hostnetbv.nl
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That 500 error is because you have everything with permissions 777. Php files should have permissions 644.
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Yeah that's why I said
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That's because you had a redirect created on your account to send all visitors trying to view pepschool.co.cc to mathewhalos.heliohost.org. Here is the link to where you could have removed this redirect yourself http://johnny.helioh...e/redirect.html but I went ahead and did it for you.
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Your username and password have been sent to the email address that you used when you created your account.
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The IP address doesn't work to access your account because Heliohost uses shared hosting. That means that the IP address you listed above hosts literally thousands of domains. When you try accessing your IP address apache doesn't know which of the thousands of accounts located on that IP you're trying to view so it just shows a default queued page. If you access your domain by by it's name then apache knows which files to display to you, and everything works. An analogy for this is like knowing the address of an apartment building, but not knowing the apartment number. There may be hundreds of people living at that same address, but unless you know the apartment number you're not going to get the person you're trying to visit. The simplest way to host epicmind.nl on your Heliohost account is to change the nameservers to ns1.heliohost.org and ns2.heliohost.org. Once this is done correctly this link will show you http://byrondallas.heliohost.org/php/tools/dns_records.php?domain=epicmind.nl&rec=NS Then log into your Heliohost account http://stevie.heliohost.org:2082/frontend/x3/park/index.html and type epicmind.nl into that parked domain box. After you get all that set up anyone visiting epicmind.nl will see what epicmind.heliohost.org currently displays.
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Python is working fine on Stevie. Python should work as soon as you can see your site in a browser. So generally 24 hours or less after your account is created. If you actually want some help with this you should post a link to your test file.
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That's what a brand new account looks like before you upload your files. Put an index file in your public_html directory and see what happens.
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Try creating your new account now.
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That account was created on September 25th at 22:24 server time and is active. If you're still seeing the queued page try clearing your browser cache. To begin setting up your website log in at http://heliohost.org/ As far as the email goes you could check your spam box, or make sure with your email provider that emails from no-reply@heliohost.org are delivered to your inbox. Changing your email address as Shinryuu suggested could also allow you to receive future communication from Heliohost, but it won't resend emails that have already been sent.
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A quick google search discovered this guide http://borrowbits.co...with-whmcpanel/ which seems to rely heavily on having shell access which you don't have. It also looks like it involves editing httpd.conf and installing a lot of stuff that you also don't have access to. From what I've seen I'd have to say that it's highly unlikely you'll be able to get this installed. I would suggest a VPS where you would have shell/root access to apache and everything else.
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If you want to connect to a MySQL database on our servers from your emulator you will need to allow external MySQL connections to your account. Which is what Tjoene told you two days ago: http://johnny.helioh...managehost.html is the link you click to get there. In order to allow connections from all IP addresses (because you appear to be using a dynamic IP that changes occasionally) put a % in that box. Then you will be able to connect your emulator.
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Yeah, there was definitely something odd going on with your account. It was like it was half suspended, half unsuspended or something. Anyways, I reset your password, and verified that using the new password your account can be successfully logged into. The new password has been emailed to the address that you created your account with.
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I see the problem... heliohost.org not .net
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It's not listed as being blocked. It's already allowed.
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You can add as many addon domains as you want after your account is created. Just click the aptly named "Addon Domain" button in your control panel. In fact this is the recommended way to change domains because the domain change script Shinryuu linked can sometimes corrupt your account.
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That username and/or domain is not located on our system. Most likely it was deleted due to inactivity. Feel free to create a new account and restore any backup data you may have, because Heliohost does not keep any backups of your data once your account has been deleted. We apologize for the inconvenience, but we have to automatically delete inactive accounts to make room for users who are still active otherwise our servers would soon be overloaded. To prevent this from happening again in the future don't forget to log into your account at least once every 30 days.
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Your account was suspended for inactivity, because the last time you logged in was August 24th. To reactivate your account, please visit http://www.heliohost...t/scripts/renew. If you are still seeing the Account Suspended page after renewing your account, please clear your cache. -- Please spare a few minutes to take our brief survey: http://feedback.helionet.org/ Your participation in this survey is greatly appreciated.
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Your account was suspended for inactivity. To reactivate your account, please visit http://www.heliohost.org/home/support/scripts/renew. If you are still seeing the Account Suspended page after renewing your account, please clear your cache. -- Please spare a few minutes to take our brief survey: http://feedback.helionet.org/ Your participation in this survey is greatly appreciated.
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Heliohost Service Monitor (Created By Hosterslice)
Krydos replied to HosterSlice's topic in Customer Service
I updated your thread title to be a little more informative since you've finished. Looks pretty cool, and it monitors a lot of stuff that the existing service monitors don't already cover. -
[Solved] Suspended: Danielga/ipieuli1
Krydos replied to danielgava1's topic in Suspended and Queued Accounts
Each person is allowed to have one account. Which account do you want unsuspended, and which account would you like to delete? -
Thanks for the suggestion. I've updated the ASP.NET page. It may take some time for the changes to appear depending on your cache settings. As an added bonus I updated Java/JSP page, and Ruby on Rails too since they are also only enabled on Johnny.
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No, FTP doesn't count as your cPanel login. We recommend visiting http://heliohost.org/ and logging in there at least once every 30 days to keep your account active.