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Posts
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Everything posted by Krydos
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Thanks for the compliments, and the understanding. As far as I know there has only been one person of the over 8000 accounts hosted on Johnny that has gotten irate, and I'm fairly sure the irateness of this one particular individual was because he doesn't understand how forums work and when his post was moved (because he posted in the wrong section) he went nuts and started claiming we were censoring him and deleting all his posts. We don't delete anything unless it's a spambot, and we don't censor anyone unless they are posting profanity. All Heliohost users should feel free to write great reviews like that on external sites too.
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You can't create a new account with the domain tra.web.id because that domain is already attached to an account. If that account belongs to you then you're only allowed one account per person and you should log into the account that you already have. If that account doesn't belong to you then we can't help you take that domain from the existing account until the existing account is deleted, and the existing account can only be deleted by it's owner.
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It's working now http://gieres.helioh...gi-bin/test.cgi The problem wasn't syntax or anything like that. The problem was he already had about 8 perl processes running for hours so everything, including php scripts, would have given a 500 error. I killed his processes and now it works. Make sure your scripts terminate properly and this won't happen again.
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[Solved] Need My Johnny Backup Files/also To Change To Stevie Server
Krydos replied to tberry's topic in Customer Service
Have you created your new account? -
Glad your problem got solved! Please spare a few minutes to take our brief survey: http://feedback.heliohost.org/ Your participation in this survey is greatly appreciated.
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Suspended. I remember you now. You're the one that never responded to this: Seems karma might be taking care of you for breaking our rules anyways. Not that anyone deserves to be hacked or anything. I just think that it's kind of ironic that the penalty for having more than one account is suspension and you ended up asking to be suspended anyways.
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Your request cannot be processed because your Helionet forum account verified email does not match the email address that the account you are asking for was created with.
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Your files have been sent to you, and you Johnny account is deleted. You may now create your Stevie account.
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The reason MySQL crashed was because he single-handedly filled /tmp partition. I would suggest that he doesn't use /tmp at all and instead uses something like /home/rahul758/tmp or something in his home directory. That way if his scripts are poorly written and start to spew out billions of files again he will only take out his own account rather than the entire server. The upside for him is that he won't get suspended again ... if he wants to avoid suspension, as his six new unsuspension requests posted in a separate thread each every ten minutes or so, would indicate. By the way, if you spam post the same thing over and over like that it won't get anything solved any faster, but it might get your forum account suspended too.
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Successfully installed Module-Build-0.4003 (upgraded from 0.3800) Does it work now?
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[Solved] Request For Backup [ Server: Johnny ]
Krydos replied to IshaanRodrigues's topic in Customer Service
Your files have been sent to you. -
Your files have been sent to you, and you Johnny account is deleted. You may now create your Stevie account.
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The best advice for a hacked website is just to delete all the files and upload a backup that you know is clean. It's also a good idea to try to figure out how they got access in the first place and once you have everything cleared out harden your site so it can't happen again. Each user is responsible for their own site and their own content. If you want an admin to do something we can either suspend your account until you have time to deal with it, or delete it all for you.
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Done.
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Done.
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Done.
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The only thing we are offering is a backup of the files, and a manual deletion of your current Johnny account. We are not offering a backup of all of your cPanel settings, or creating your account on Stevie for you. Would you like to request your Johnny account to be manually deleted?
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[Solved] Please Move Transfer My Account From Johnny To Stevie
Krydos replied to keckge's topic in Customer Service
Your request cannot be processed because your Helionet forum account verified email does not match the email address that the account you are asking for was created with. -
Your request cannot be processed because your Helionet forum account verified email does not match the email address that the account you are asking for was created with.
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Done.
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Done.
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Done.
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Please clear your cache.
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[Solved] Need My Johnny Backup Files/also To Change To Stevie Server
Krydos replied to tberry's topic in Customer Service
Just create the FTP accounts again on your new account if you can't figure out the backup. It isn't a full backup of all of your cPanel settings and everything; it's just your files.