Krydos

Weird, I just logged into stevie cPanel and johnny cPanel and they both functioned perfectly. Cache issue? Intermittent problem? ISP issue?

After a little investigating I found that the user yaya1234 was single handedly using 64% of the /tmp partition. That account has been suspended for using too much system resources, and all of their /tmp files were deleted. @admins, these are the commands I ran in case you need to do something similar or fix anything that I inadvertently broke in the process: su <johnny root password> find /tmp -user yaya1234 -exec rm -f {} \; @xoviat, thanks for bringing this to our attention.

Your account was suspended because you haven't logged into your cPanel since September 10th. In the future you can fix this issue yourself by logging in at least once every 30 daysusing this tool to renew your account once it is suspended: http://www.heliohost.org/home/support/scripts/renew I went ahead an unsuspended your account manually since Tjoene tried to and the changes didn't take.

Oops, you're right. I was looking at the wrong numbers. Either way it's more than 0, and that's what counts.

Works for me. What was the issue by the way? Was it related to the /var partition split?

Merged topics.

This forum is only for incorrectly queued accounts. Since you just created your account recently it is correctly queued until it is finished being created. You can check the status of your account using this tool: http://www.heliohost.org/home/support/scripts/status

If you're interested in heliohost users preferences in CMS you could check out this thread http://www.helionet.org/index/index.php?showtopic=9345 I have personally used joomla with flash content successfully. I don't know a lot about it, but rumours suggest that drupal might be having a lot of issues with their development team. If you do decide to use .asp make sure your account is located on johnny since stevie doesn't support it.

Yup, 8.1 gigabytes of free space on /var now should keep everything running smoothly. Closing.

Make absolutely sure you make backups of everything on your current site before you queue it for deletion too.

If byron knew how to fix the problem he would have already. If I knew how to fix the problem I would have already. Hopefully the next admin that comes along will know what to do. It's tough to give an estimated time when all the administrators are volunteers that have real jobs and real lives and just maintain heliohost during their free time. Hopefully soon though.

I guess that one field that they let you use is A record? If you can't figure out how to set nameservers I recommend using a different service, but you could also try entering this information: host: viking.era.ee type: A ip: 216.218.192.170 If you're insistent on using this era.ee service I would also recommend contacting their tech support and asking them how to specify nameservers.

It does, but have you tried adding the nameservers ns1.heliohost.org and ns2.heliohost.org at era.ee like I said? I tried testing this out myself, but in order to make an account at era.ee it wanted me to install some software and there was no way I was going to do that.

Has your viking.era.ee domain ever shown anything other than queued? For instance, did it start working a couple days after you created your account and then went back to showing queued again? I'm wondering if maybe <name>.era.ee service isn't compatible with our hosting because the tools I have checked don't seem to be showing me what the nameservers are set to. @vikinger, It looks like you may have typed our nameserver information into the A record box instead of the nameserver box. I'm not familiar with era.ee but see if you can find nameserver boxes and type in ns1.heliohost.org and ns2.heliohost.org If you set the nameservers correctly this tool should show ns1 and ns2 instead of a blank page http://byrondallas.heliohost.org/php/tools...a.ee&rec=NS

In case anyone was following this thread regarding their ability to receive and send email through their account on stevie, someone cleared up a small (300mb) of space on /var so emails can be sent and received at this time, but if this free space gets to 0 again mail will stop functioning again. A more permanent solution can be monitored in this news thread: http://www.helionet.org/index/index.php?showtopic=10674

When did you change your main domain to the .ee one? Was that your domain when you created your account on Oct 02, or did you use the script to change your main domain recently? If the latter you have to wait ~24 hours for the queued message to go away.

Yes, that account appears to be deleted. Feel free to create a new account http://www.heliohost.org/home/signup and restore the latest backup of your old site that we recommend you always keep in our TOS. Remember to log on to cPanel at least once every 30 days to keep your account from being automatically deleted.

Glad your problem got solved! Please spare a few minutes to take our brief survey: http://feedback.heliohost.org/ Your participation in this survey is greatly appreciated.

Yes, your username shows up as being in all lowercase. The brute force protection should go away after some time. Just don't keep trying random passwords. It's possible you used some characters that were escaped out and removed. I would recommend using the password reset box by typing your username 'ndd' into the password reset box here http://stevie.heliohost.org:2082/login/

If you want to start working on your site before it is visible you can log into cPanel at the bottom of http://heliohost.org

That's pretty amazing really.

Glad your problem got solved! Please spare a few minutes to take our brief survey: http://feedback.heliohost.org/ Your participation in this survey is greatly appreciated.

It's nice to see so much frustration resolved.

Alright, it looks like the script just finished successfully. Johnny seems to be loading pages rather slowly right now, but I was able to see all the johnny accounts that I tried loading. If you're still seeing the queued message don't forget to clear your cache.

Please Clear your cache.