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Everything posted by Krydos
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Yeah, I know it's kind of excessive and undoubtedly a waste of money, but if someone is desperate enough to get their website working and their registrar was being dumb about it then this would be a solution to get it working.
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registro.br is the only registrar that requires that. Basically our system checks each domain you try to park to see if you own it before it will add it. If you try to park a domain that you obviously don't own such as gmail.com then it will fail because the nameservers are not set to ns1.heliohost.org and ns2.heliohost.org. This is a good thing. registro.br will only allow you to change your own domain's nameservers if the host already has that domain parked. cPanel, and every other decent website management software out there, will not allow a domain to be parked that you can't prove you own by setting the nameservers correctly. No other registrar in the entire world that I know of requires this. You own the domain; you paid for it; your registrar should allow you to type whatever you want into the nameserver fields because the domain is yours. I have seen this issue with registro.br dozens of times, and searching the internet it isn't just Heliohost. All domains registered through registro.br have this same issue. If enough people tell registro.br that their system is broken then maybe they will fix it. The solution is to contact registro.br support and ask them to manually set the nameservers to ns1.heliohost.org and ns2.heliohost.org for you since they won't let you do it yourself. Another solution is to transfer your domain to a real registrar: http://www.thegeekstuff.com/2008/07/how-to-transfer-domain-name-to-new-registrar/
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"Contributer" means that you have more than 20 (non spam) forum posts and requested wiki access. "Moderator" means that you have been helpful enough to be promoted to a member of the Heliohost staff. They can moderate the forums and have access to the account database so they can suspend, unsuspend, delete, and other things like that. "Admin" are the highest rank and have root access to all the servers.
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Try logging in through http://cpanel.zkb.lt/ or unblock port 2082 then.
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Glad your problem got solved! Please spare a few minutes to take our brief survey: http://feedback.heliohost.org/ Your participation in this survey is greatly appreciated.
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Like hosterslice said stevie.heliohost.org is not listed. Besides most accounts in Stevie use this ip address anyways http://www.spamcop.net/w3m?action=checkblock&ip=216.218.192.170 which also isn't listed.
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/home/leoji/public_html/streaming-rain/index.php was what triggered your account to be suspended.
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http://wiki.helionet.org/Site_statistics
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It sounds to me like you have port 2082 blocked. Try logging in through this link through port 80 http://cpanel.sitdown.cu.cc/ This explains different ways to try logging in http://wiki.helionet.org/How_to_access_cPanel
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What is the username for the new account that you created? I'm guessing this is no longer an issue because deathmax.tk is pointed to heliohost nameservers and the page loads fine, and the only traces I can find are associated with the deathmax username.
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There is no account with the username 'infantex' anywhere in the system. There is no account anywhere in the system associated with the url 'infantex.com.mx'. However, it does appear as if there was recently an account on johnny with that domain, but the remnants of the domain have not been deleted yet. As far as not being able to sign up on stevie that is because signups are currently closed. I could open them for you, but there is a cpanel error that causes all new accounts to only half create. We're waiting for a cPanel representative to fix it or tell us how to fix it. Try creating a new account on johnny. I recommend using a main domain like infantex.heliohost.org and then adding the .com.mx later in case the remnants are still there when you try creating.
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Please clear your cache.
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If you see queued pages on more of those sites than two you should also try clearing your cache.
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Don't know what you're asking exactly. You created the sub domains and the system automatically creates all the DNS stuff for you and the directory. You create the content that goes in that directory. I'm sure those two that aren't working yet were added later? Apart from reengineering the entire internet there isn't anything that can be done to speed anything up.
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Severe Load And Mysql Time Out Occurring On Stevie
Krydos replied to n30n's topic in Customer Service
It could be. The symptoms certainly seem to fit. However, I suspended two accounts today that were each running really convoluted mysql queries that took ridiculous amounts of time to process repeatedly, and within minutes of those accounts being suspended the server load dropped to a reasonable level and everything started working again, so I'm inclined to believe that it wasn't just a coincidence. We do know that apache needs to be upgraded, but as you can probably imagine, it's a rather complicated procedure and stevie already has several more critical issues that should probably be fixed first. -
opportunity.heliohost.org is loading fine, and you don't specifically mention any other sites in your post so there isn't really anything I can do for you. DNS changes and additions always take 24-48 hours no matter what system you use. That's just the internet. There is no limit to how many sites you can have. Each person is allowed one account. Each account is limited to 500 mb, but as long as you don't break those limits you could have 5000 domains hosted on your account.
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Severe Load And Mysql Time Out Occurring On Stevie
Krydos replied to n30n's topic in Customer Service
Apache version 2.2.16 -
I didn't accidently delete anything. If people don't log on at least once every 30 days then their accounts get deleted. It's pretty simple.
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Did you check the suspension note before you unsuspended it?
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Severe Load And Mysql Time Out Occurring On Stevie
Krydos replied to n30n's topic in Customer Service
I suspended a couple accounts that were causing a lot of load on mysql and the server monitor indicates that everything is returning to normal now. The swap usage does seem rather high, but maybe that will drop with time too. -
Did you wait 24 hours after you added that subdomain?
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If you want a dedicated ip address pay $12 to admin@heliohost.org paypal account. Once you have done that make a post here lettings us know the payment has been made and we will give you a dedicated ip address.
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Which looks suspiciously like what I said all along. Interesting that the auto-config thing doesn't work though.