Thank you now i can login from cpanel direct login.. Yes im set the cloudflare to offline since my web showing suspended page.. and i can fix this now.. Problem solved, thanks
i still can't login, it says invalid login.. can you delete my cron job before unsuspended my account? because it is run every 3 minutes.. and now i can't login again.. thanks
I can't download my backup site, because its too large.. can you help me to tell the infected file name and location? thx. EDIT : now i can't login to my cpanel
a. HelioHost username: thejak33 b. Server: Stevie c. HelioHost main domain: thomasariyanto.com why my account suspended? and i can't login to my cpanel? please reply, thx.
I have unsuspended your account so you may fix this issue. Please remove these files in 24 hours, or your account will be re-suspended until an admin can delete them for you. can you tell me the file name?