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Everything posted by wolstech
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All the wordpress sites in my account have crashed
wolstech replied to hostmysiteplease's topic in Customer Service
Your WP installs are hacked...which is pretty typical for WP (it's laughably insecure software, especially with extensions installed...many "free" extensions and themes are disguised backdoors). A file with the below header is present in a random named folder on the conarim.com and dhamira.co.ke domains. In addition, the index.php file has been tampered with all domains containing a WP installation, including on the waa.co.ke install where the above file isn't present. Please delete all of your WP installs in their entirety immediately and start over. There's nothing obviously illegal (yet), but if you don't fix it, it'll probably turn into phishing or spam and get you banned for abuse. I've blocked your hacked WP installs in .htaccess in the meantime. The best way to secure WordPress...is to not use WordPress. <?php /**================================================================================================ ___ ___ | \/ | Copyright (C) 2017-2023, Monarx, Inc. | . . | ___ _ __ __ _ _ __ __ __ | |\/| | / _ \ | '_ \ / _` || '__|\ \/ / | | | || (_) || | | || (_| || | > < \_| |_/ \___/ |_| |_| \__,_||_| /_/\_\ =================================================================================================== @package Monarx Security Site Analyzer @file monarx-analyzer.php @copyright Monarx, Inc. Not for external use, redistribution, or sale. @site https://www.monarx.com ===================================================================================================**/ v -
[Solved] Request for Installation of Python Modules
wolstech replied to mishra's topic in Escalated Requests
Module djangorestframework has been installed on Tommy. Module typing_extensions was already present. Let us know when you move to Morty and it can be installed there too. -
I probably checked while this was in deleted state... Marking solved because user reset their own account by deleting and recreating it.
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google translate says: No account exists with the username kharab7esh.
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[Solved] Request for Installation of Python Modules
wolstech replied to mishra's topic in Escalated Requests
So then these probably need to be installed on both Morty and Tommy...the modules don't follow you when you move. -
[Solved] Request for Installation of Python Modules
wolstech replied to mishra's topic in Escalated Requests
Krydos will reply here when he installs it. But yes, it'll probably show on that list as well. -
[Solved] Set Up SPF, DKIM, and DMARC Records
wolstech replied to gebu8f's topic in Escalated Requests
The PYZOR one is usually because you sent an email that says "test" or similar as its body. Send a real real email and that won't happen. The others labeled "abused TLD", and "untrustworthy TLD" have no fix besides buying a normal domain that ends in a standard TLD like .com or .net. A lot of these funky TLD's like .top and .xyz are heavily abused for spam phishing and similar, and as a result, the bulk of email providers will not accept email from them or will send that email to spam. -
[Solved] Request for Installation of Python Modules
wolstech replied to mishra's topic in Escalated Requests
Typing extensions 4.12.2 is already present. Escalating to have djangorestframework installed... -
Domain added. It may take up to 2 hours to work. Please be aware that you've reached your account's domain limit. If you want to add additional domains beyond this, you will need to either have us remove a domain or buy a second account.
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Just an update on this. It turns out your Johnny account is corrupt and the move failed as a result. We've removed the broken Johnny account from the system and sent you an invite for a Tommy account instead. Please look for an invite email to complete the account creation process. If there was anything you needed from your Johnny account, a backup of the data from that account can be had at https://heliohost.org/backup/
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[Solved] Upgrade VPS without creating PayPal Account
wolstech replied to ocarina's topic in Escalated Requests
Krydos can assist with this. We can probably accept the payment via stripe instead. Just keep in mind that when we process manual payments like this, we usually require you to purchase 6 months worth of service at a time due to the labor associated with the manual processing. I'm not sure how that will be handled with an upgrade. -
One of our other admins is trying to move the existing account to Tommy for you since you can't get a second one (you should have received an automated email about your account moving). Please wait until you receive a second email indicating the move has finished, which may take several hours.
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You already have an account called xcode010101. The system did not send an invite to prevent you from violating the terms of service. Users are only allowed to have one account.
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Note that for the .xyz domain, on the mail tester test mentioned above, it is impossible to get a 10/10 because .xyz is considered an abused TLD. Many mail providers will mark email from .xyz domains as spam regardless of what you do.
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If that website doesn't work for you either, then it's your PC or home network, which means there isn't much we can do on our end. Try turning off your security software and firewall, and also make sure your router and ISP allow outbound connections on port 3389. If you have a cell phone data plan and can run a hotspot, try connecting to your VPS while on the hotspot instead of the home internet to eliminate the router and ISP as the cause. Try another computer if available, and also try a cell phone RDP app (on your data plan with wifi turned off if possible). Until you can make a connection on port 3389, your VPS's RDP won't work for you.
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It's on your end most likely. It works for both me and Krydos. Does this site load for you? http://portquiz.net:3389/ (it may take a minute or two to load if it works, that site is very slow). Also, are you on an enterprise/school network by chance? It's pretty common for port 3389 to be blocked on those networks, and RDP will not work from them as a result.
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I'll let krydos handle this since he is the one who suspended you.
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This request does not make sense to us. Do you mean you want the domain name to be the same as the account username? Please note that we cannot change hosting account usernames, so the domain will be changed instead. Also, I can't find a hosting account matching your forum account. What is your hosting account's username?
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Domain added. It can take up to 2 hours to start working.
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It was not suspended in error. It was suspended because you almost crashed Johnny due to extremely excessive load. Can you explain?
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You have 2 slots free for additional domains on your current account (currently using 8 of 10). Let us know what you want added and we can add it. We don't really have a domain limit upgrade offering at the moment, but since you're on Morty, you could buy a second account to get another 10 domains if you need them. Morty doesn't have the multiple account restrictions that our free and one-time donation offerings do, users can have more than one Morty account.
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Account ebsug has been unsuspended. It may take a few minutes to start working. please let us know if you need anything else.
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Try port 25 with no encryption. SSL isn't really required for a connection to localhost since it never leaves the server. I'm going to have Krydos a look at this anyway, because I am not sure where the other IP is coming from.
