wolstech

Glad you got it working

Set up a connection, specify Stevie.heliohost.org as the host, and use your cpanel username and password as the account.

Phppgadmin is broken and hasn't worked in months. Use a tool for your PC like pGAdmin III or a web app like adminer to manage your postgres databases instead.

This support request is being escalated to our root admin.

Stevie is blacklisted by spamhaus...same issue as http://www.helionet.org/index/topic/20203-stevie-mail-server-infected-with-trojan/ Most mail providers won't accept mail from an IP that's blacklisted by spamhaus or a few other CBLs. Krydos needs to fix this.

It can take several days if not a week or more for krydos to check the boards. Give it time.

We don't support custom server software, so that's not gonna run here. Even if it did, the firewall would block it from being publicly accessible anyway. You're not gonna find many places where you can host it for free (except possibly a game host that might have a limited free plan). A linux VPS with 4GB of RAM (probably even less would be fine) and decent disk space would do this easily, and I've seen them go for as little as ~$10/month.

Did it work before and stop working recently?

You need to enable remote MySQL in cpanel first. Then, use Stevie.heliohost.org as the host name, port 3306. Username and password are whatever you setup for your joomla database user, or your cpanel account to access all of your databases (not recommended for security reasons).

Phppgadmin hasn't worked in months. You can use a tool for your pc like pgadmin or an app like adminer to administer your Postgres databases instead,

I'm pretty sure you can't. Why do you want to do this anyway though? If it's because you have a folder called cpanel, you're better off renaming it or installing it in a folder instead.

This support request is being escalated to our root admin.

Someone's account probably has malware...Krydos will need to take care of this and have it unblocked.

Alright. I'll unsuspend you and check tomorrow. A lot of your content was marketing/trailers anyway and that stuff is generally fine. Remove the downloads and put a notice saying that the site does not make any content available for download. We're pretty flexible with resource use. Stevie is actually the stricter of the two, and if you're good there you can't be that heavy on resources. If the server bogs down, it just starts suspending sites on its own (heaviest users first) until it's back to normal again.

Just posting links doesn't matter. It qualifies as "making available" copyrighted content instead of outright hosting it, but it's still illegal in the USA where we are based. We get takedown requests for much less (e.g. I had one for a single link to some random word document the other day). I am willing to unsuspend it for 24 hours, however during that time you must remove all links to the downloads and other copyrighted content or it will be permanently suspended. We do not allow "backups" / warez links on our service. You're welcome to link to official demos/downloads (provided the authors allow them to be offered elsewhere) or freeware, but your website cannot reference or link to software containing patches/cracks/serials/keygens or other modifications that make the game playable without paying for it. If the download would be useless without such modifications, it cannot be made available. Do you want to do this? I assume you lost other accounts? What you are doing is illegal, so I'm not surprised. Most hosts will kick warez sites to the curb pretty quickly.

That issue is usually a setting in Wordpress that needs to be changed. My minecraft site had the same problem. However, it doesn't matter much though since you're getting suspended for copyright infringement. "Backup" / warez sites are not allowed on our service.

The cpanel username shouldn't matter for the software you're developing. It's just a username for logging into cpanel. You're referring to the main domain, which you can reuse immediately. Nonetheless, I've scheduled those accounts for deletion. They should be gone within 24 hours.

Using external SMTP will eliminate the restriction since the mail will come from Google. I can't help you set it up though since the procedure varies depending upon the software you are using (it's usually a setting in the software's config file or admin settings). External SMTP cannot be used with cPanel's mailing tools. Also, if I remember right, Google's mail servers are secured, so older software that doesn't support secure SMTP and authentication will not work with them.

We don't have any plans to update right now. When it finally does happen, it'll likely be updated on Johnny first. In the mean time, the only choice for using SSL is a dedicated IP address.

Use https instead of specifying the port number. Also, our server does NOT support SNI at this time. Despite apache's version, it will not work due to a cpanel limitation. Cpanel requires 11.38 or newer, we have 11.34...

If they want an account, they should make and manage it themselves. You, your information, your internet connection, and your content should not be involved. They will need to use a different cpanel username from the suspended accounts when they sign up again. If you're all working together on a project or something, I'd recommend you share an account instead.

@Byron: That was me, I was posting as you posted. Like Byron said, sb should be unsuspended. As for deletions, they'll delete themselves in time. I did change the main domains on the other accounts so you can add those domains to your active account as parked/addon if you wish. If you really need these accounts deleted immediately for some reason, let us know and we can remove them.

The mysql downtime on Stevie is normal due to damage from February, although it has improved in recent months. Stevie's load has been quite high lately though. If you were experiencing a lot of complete downtime (i.e. everything was down), that was caused by failing nameservers that have since been fixed.

That account is not suspended. If you see a suspended page, please clear your cache.

Or Chrome (v6+ if used on Windows XP). If you're using IE on Windows XP it won't work, but you've got bigger issues (e.g. sitting duck for malware). There's no good reason to be using IE on XP. There really isn't any reason to not support it nowadays seeing every major browser supports it properly on Windows Vista and newer.