wolstech

I just took a look at phpVMS's website...from what I can see, the software is likely too heavy to run here (in fact, they even recommend against free hosts on their site for this exact reason). What you're likely running into is the process limit on Stevie. We restrict how many things an account can do at once to keep the server stable. It's also possible that the software uses something we don't allow (though their website suggests we exceed the minimum requirements). It's quite likely that phpVMS is causing you to hit the limit. There is no fix for that. If you move to Johnny (where you get more resource allowance, but uptime is <80%...), it might work, but it'll be down all the time since Johnny is severely overloaded.

Ouch. That's some nasty load. Also, note that this appears to be your second time for this issue. You were last unsuspended on 12/1...if it happens a third time, we may not unsuspend you. I'll escalate it since Krydos can tell you what file is causing this issue.

Unsuspended. The script works fine in Chrome, but acts up in IE and Firefox from what I've read and tested. If this happens again, try renewing using Chrome.

I'll escalate this for you and we'll see what Krydos says. @Krydos: Anything we can do about supporting the live timetables for him? He needs port 8015 open outbound so his script can connect to his university to get what appears to be schedule data.

Seeing that other events work, have you tried recreating the broken event (which should make it have a new ID)? Other than that, it's a software issue. You'll need to ask for help from the software developer, or replace your site's software.

I can't check what server you're on right now, but if you're on Johnny, it can be days (even a week in rare cases). His timing/speed of account setup is HIGHLY dependent on how much load he has.

Just be aware you likely won't find a free one that does. I've used most free host services (mostly testing), and they all either said "nope" or "pay us" when I asked their support about port issues. If you want, I can ask krydos about unblocking this, but no guarantee on what he'll say.

Change your cPanel password here (make you select the "Synchronize MySQL Password" option): http://stevie.helioh...sswd/index.html (note this link is for Stevie, if you're on Johnny, use http://johnny.helioh...sswd/index.html instead) Then log out and in again. After that, PhpMyAdmin should work.

cURL is allowed, but I believe connections on port 8015 are not. We generally only allow "normal" ports. Try doing a cURL for something normal like Google.com and see if it works. It probably will... Another cause may be the server being overloaded. It's normal for Johnny. On Stevie you probably hit the process limit due to having too many things open at once (cPanel is usually a killer on Stevie accounts, so log out, wait a few minutes and try again). Be aware that on Stevie, cURL is an easy way to get suspended for load too.

Great to hear Please let us know if you have any other problems.

Change your cPanel password here (make you select the "Synchronize MySQL Password" option): http://stevie.heliohost.org:2082/frontend/x3/passwd/index.html Then log out and in again. After that, PhpMyAdmin should work.

I picked a random inactive and tried it. Looks a lot better, and it also finished in about 30 seconds this time.

@Krydos: I just did the inactive for user jpl. The script worked in Chrome 47, but took nearly 6 minutes to finish (it just sat at Reactivating Account like this guy's did until it finished). Johnny's load was up at the time (and he was timing out when I tried reaching my account there), so this does in fact look like a load issue. Perhaps a "this could take up to 10 minutes" and a working animation should be added so people don't think it froze, along with a message saying to refresh and try again if it takes longer than that?

Unsuspended. The reactivation script works, but can take several minutes to finish sometimes.

This support request is being escalated to our root admin.

With the backups you have, I'm not sure you can. Ive never heard of XML database backups. The blog folder files don't hold any data, so restoring them won't help. Did the issue happen when the server was fixed a while back? If so, krydos can restore the version you had immediately prior to the repair. If this is the case, please post your account name and the name of the broken database.

I see you got it reactivated yourself. Let us know if you have any issues with your account.

Php mail function can do it, doesn't require any mail account to exist. Pretty common, especially if you use Wordpress (where infected themes and extensions often get used to send spam). Since I posted this morning, we actually got a bunch more reports as well. In fact, i think every report we received today was for your account... I'll escalate this and see what krydos wants to do.

You can make it soumikbhat.heliohost.org if you want. To do that, change your main domain here: http://www.heliohost.../scripts/domain Just enter soumikbhat.heliohost.org as the new domain. If you have trouble, let me know and I can change it for you.

I don't see any error at all. Your catalog is working fine. I see this for a search for Shakespeare: https://www.dropbox.com/s/jpqo6wkz5dwum9s/Screenshot%202015-12-16%2015.13.0.png?raw=1

Your issue is not resolved. We got another abuse report this morning for this account. At this point, I'd guess your website is probably hacked. If you want, I can escalate this and perhaps Krydos could tell you more about the email. We have received a complaint about your account. Please investigate and fix within 24 hours. Hurricane Electric Abuse Department support@he.net From scomp@aol.net Wed Dec 16 05:29:21 2015 Return-Path: <scomp@aol.net> X-Original-To: report@abuse.he.net Delivered-To: report@abuse.he.net Received: from smr-m05e.mx.aol.com (smr-m05e.mx.aol.com [204.29.186.194]) by abuse.he.net (Postfix) with ESMTPS id D168C540209 for <report@abuse.he.net>; Wed, 16 Dec 2015 05:29:20 -0800 (PST) Received: from scmp-m006.mail.aol.com (scmp-m006.mail.aol.com [172.29.110.248]) by smr-m05e.mx.aol.com (AOL Mail Bouncer) with ESMTP id 364F6380005F for <report@abuse.he.net>; Wed, 16 Dec 2015 08:29:20 -0500 (EST) Received: from scomp@aol.net by scmp-m006.mail.aol.com; Wed, 16 Dec 2015 08:29:15 EST To: report@abuse.he.net From: scomp@aol.net Date: Wed, 16 Dec 2015 08:29:15 EST Subject: Email Feedback Report for IP 64.62.211.131 MIME-Version: 1.0 Content-Type: multipart/report; report-type=feedback-report; boundary="boundary-1138-29572-2659438-22318" X-AOL-INRLY: johnny.heliohost.org [64.62.211.131] scmp-m006 X-Loop: scomp --boundary-1138-29572-2659438-22318 Content-Type: text/plain; charset="US-ASCII" Content-Transfer-Encoding: 7bit This is an email abuse report for an email message with the message-id of M9636G0.8820209@kkdjcomputersolutions.heliohost.org received from IP address 64.62.211.131 on Wed, 16 Dec 2015 07:00:30 -0500 (EST) For information, please review the top portion of the following page: http://postmaster.aol.com/Postmaster.FeedbackLoop.php For information about AOL E-mail guidelines, please see http://postmaster.aol.com/Postmaster.Guidelines.php If you would like to cancel or change the configuration for your FBL please use the tool located at: http://postmaster.aol.com/SupportRequest.FBL.php --boundary-1138-29572-2659438-22318 Content-Disposition: inline Content-Type: message/feedback-report Feedback-Type: abuse User-Agent: AOL SComp Version: 0.1 Received-Date: Wed, 16 Dec 2015 07:00:30 -0500 (EST) Source-IP: 64.62.211.131 Reported-Domain: johnny.heliohost.org Redacted-Address: redacted Redacted-Address: redacted@ --boundary-1138-29572-2659438-22318 Content-Type: message/rfc822 Content-Disposition: inline Return-Path: <support@kkdjcomputersolutions.heliohost.org> Received: from johnny.heliohost.org (johnny.heliohost.org [64.62.211.131]) (using TLSv1 with cipher DHE-RSA-AES256-SHA (256/256 bits)) (No client certificate requested) by mtaig-aan02.mx.aol.com (Internet Inbound) with ESMTPS id 3F4E4700000A8 for <redacted>; Wed, 16 Dec 2015 07:00:30 -0500 (EST) Received: from [176.100.82.59] (port=62337) by johnny.heliohost.org with esmtpa (Exim 4.82) (envelope-from <support@kkdjcomputersolutions.heliohost.org>) id 1a8XLd-0002qd-PO; Mon, 14 Dec 2015 09:55:47 -0800 Content-Type: text/plain; charset=windows-1251; format=flowed; delsp=yes Subject: BEST OF MEXICAN PHARMA second Cc: redacted@yahoo.com, redacted@tds.net, redacted@sdfs.net, redacted@aol.com From: "support" <support@kkdjcomputersolutions.heliohost.org> Date: Mon, 14 Dec 2015 20:55:26 +0300 MIME-Version: 1.0 Content-Transfer-Encoding: 7bit Message-ID: <M9636G0.8820209@kkdjcomputersolutions.heliohost.org> User-Agent: Opera Mail/1.0 (Win32) X-AntiAbuse: This header was added to track abuse, please include it with any abuse report X-AntiAbuse: Primary Hostname - johnny.heliohost.org X-AntiAbuse: Original Domain - aol.com X-AntiAbuse: Originator/Caller UID/GID - [47 12] / [47 12] X-AntiAbuse: Sender Address Domain - kkdjcomputersolutions.heliohost.org X-Get-Message-Sender-Via: johnny.heliohost.org: authenticated_id: support@kkdjcomputersolutions.heliohost.org X-Source: X-Source-Args: X-Source-Dir: x-aol-global-disposition: G X-AOL-SCOLL-DMARC: mtaig-aan02.mx.aol.com ; domain : kkdjcomputersolutions.heliohost.org ; policy : none\"" ; result : F Authentication-Results: mx.aol.com; spf=none (aol.com: the domain kkdjcomputersolutions.heliohost.org appears to have no SPF Record.) smtp.mailfrom=kkdjcomputersolutions.heliohost.org; dmarc=fail (aol.com: the domain kkdjcomputersolutions.heliohost.org reports that Neither SPF nor DKIM align.) header.from=kkdjcomputersolutions.heliohost.org; x-aol-sid: 3039ac1b13425671525d4bb7 X-AOL-IP: 64.62.211.131 X-AOL-SPF: domain : kkdjcomputersolutions.heliohost.org SPF : none wanted get rid of that shit painkillers and mens health stupid father el phamazie du kanada MATTER matter http://addressbangladesh.com/components/com_content/helpers/webdirect.php?link=0Uw8qm --boundary-1138-29572-2659438-22318--

This support request is being escalated to our root admin.

You need to delete and recreate the user yourself. Krydos can fix the database for you.

Only 2 things can run per day. So, if you have only one job, it can run only once every 12 hours at most. If you have 2 jobs, they both can only run once a day, 3 jobs need to be scheduled on different days (for example, run #1 and #2 on Mon Weds Fri, #3 on Tues Thurs), or you'd get suspended as soon as #3 ran since #1 and #2 used your two executions for the day. So long as no more than 2 things execute in a single day, regardless of what they are, you're good. If you need more cron, use a service like setcronjob.com to run them.

You were suspended for 3 cron jobs. The limit is 2 per day. Your account has been unsuspended.