wolstech

That indeed looks like a phishing site. Suspended.

Go to this page: http://johnny.heliohost.org:2082/frontend/x3/sql/managehost.html Put a % in the field and click "Add Host". That will allow connections from any IP address. Normally I wouldn't recommend doing this for security reasons, but since your IP is dynamic, having to frequently change it in cPanel will probably get annoying.

How are you logging in? The recommended method is to use the form at the bottom of www.heliohost.org.

Your NS records are set correctly: http://byrondallas.heliohost.org/php/tools/dns_records.php?domain=haikosella.fi&rec=ALL I now see this: http://i.imgur.com/USI6rJY.png If it still won't work for you, wait a few hours, then flush your DNS (on Windows, open a command prompt, run ipconfig /flushdns), and clear your browser cache.

That domain isn't hosted by us. It is hosted by whoever owns IP 164.215.37.10 (which appears to be a site called woima.fi). You need to set your nameservers to ns1.heliohost.org and ns2.heliohost.org on your registrar's website if that domain is supposed to be hosted here. As for seeing the queued page when typing the server IP into your browser, this is normal. There are thousands of accounts on the same IP as you, and your domain tells the server which one it should be showing you. The queued page is the server's way of saying it doesn't know which site you're trying to reach.

It will become inactive if you don't log into cpanel for 30 days. If it becomes inactive, you can renew it using this script: http://www.heliohost.org/home/support/scripts/renew If an account becomes inactive and you don't renew it, it will eventually get deleted for being inactive too long.

The license on Stevie needs to be updated again. It happens every few weeks. Everybody on Stevie is affected. See http://www.helionet.org/index/topic/17775-stevie-is-currently-not-licensed/

Most ports other than the ones used for the services we offer are blocked. Incoming ports are usually not opened for anyone (I've never seen a request for it be approved, I know several have asked). The outgoing port...possibly, but an admin must make that decision, and you need a good reason for it.

Your account was suspended for inactivity, because you haven't logged into your account in the last 30 days. To reactivate your account, please visit http://www.heliohost.org/home/support/scripts/renew. To prevent this from happening in the future please remember to visit http://heliohost.org/ to log into your account at least once every 30 days. If you are still seeing the Account Suspended page after renewing your account, please clear your cache. Also, your account is on Johnny.

Johnny accounts take ~48 hours (or sometimes even more) to set up a lot of the time due to load. The long delay for an account setup on johnny is normal.

We limit people to one account for exactly this reason, so no you cannot. Doing so will get you suspended. An admin might have additional suggestions on how to free up some space since they can actually see your account's contents.

Lancersupraskyline pretty much answered it. We don't offer any way to get more space. Another thing that many forget though: Did you made a full account backup at any point? If so, the backup wastes space until you delete it, so you should download the backup and delete them from your account. The backups are usually saved in your home folder.

Your account was suspended for the following reason: Malware. 5 file(s). Heuristic.HTML.Dropper FOUND That means that there are some malware files found on your account. For your safety and to protect your website from potential further corruption the account has been suspended. To find the infected files we recommend making a backup of your site, download the backup file to your computer, and scan the backup using a reputable virus and malware scanner. If you're having trouble locating the offending files please ask and we can provide more information. If you are you certain that it is a false-positive, we strongly encourage you to file a false positive form here: http://cgi.clamav.net/sendvirus.cgi Your account should be unsuspended now, but keep in mind that this is a temporary unsuspension. You have 24 hours starting at the time of this post to clean your account of any and all malicious files or your account will be resuspended.

The account national has been unsuspended.

Kangtomo and lancersupraskyline are trying to point out that storing the images in the database is the worst possible way to do it. As a developer myself, I fully agree with them. Binary files do not belong in databases. I would recommend taking the images out of the database and just saving them as files. There's no advantage to putting them in the database, and in fact it actually decreasesthe performance of your application. It also makes your application use more server resources, and databases with BLOBs are more difficult to back up as well (often due to size, but I've seen cases where the .sql file doesn't store the BLOB correctly when the DB is exported). The reason they both keep saying to research is because researching would have found numerous other people saying not to do this, such as those linked in lancesupraskyline's post above.

Surprised I missed this topic until now...I actually had this exact issue. As you discovered, they block it intentionally. I had an account with them a few months back...for 4 days. I asked about this issue as well as file_get_contents() not working. The response to both was basically "pay us". I moved my app back to HH instead. On the other hand, they did have a few things that would be nice to see here, for example an option in cPanel to automatically set up CloudFlare...

There is no way to get more disk space. To free up space, if you have a lot of large content such as photos, consider hosting them on a service like imageshack or flickr instead. I'm not sure what you mean about deleting plugins, but if you're using something like wordpress, you can delete the plugins manually. As for moving to another host, you can always back up your database and files and take them with you. You can back your entire account up through cpanel.

If I'm understanding him right, he wants to set up Cloudflare on his heliohost.org subdomain. Cloudflare with only a heliohost.org subdomain is not supported.

Working fine for me as well. I see an unfinished e-front site. Mods and admins can look up accounts. In your case, your forum and hosting accounts are linked, among other things. Sometimes we can't find them though, and if that was the case, we'd ask you for the URL

You need to change the nameservers at your domain registrar's website. Visit their website, log in there, and adjust the name servers from heliohost to the ones shown in that cloudflare picture.

I see an empty directory listing at that domain. Please clear your cache.

When you changed your main domain, your .heliohost.org domain should have stopped working. The fact that it still works leads me to believe that the domain change didn't actually happen, despite cPanel saying otherwise. Try changing the domain again using the domain change script. Also, I'm going to move this into customer service so other mods and admins will see it. I've never seen this particular issue before.

Your account was suspended for the following reason: Malware. 1 file(s). BASE64.Enc.PHP FOUND That means that there are some malware files found on your account. For your safety and to protect your website from potential further corruption the account has been suspended. To find the infected files we recommend making a backup of your site, download the backup file to your computer, and scan the backup using a reputable virus and malware scanner. If you're having trouble locating the offending files please ask and we can provide more information. If you are you certain that it is a false-positive, we strongly encourage you to file a false positive form here: http://cgi.clamav.net/sendvirus.cgi Your account should be unsuspended now, but keep in mind that this is a temporary unsuspension. You have 24 hours starting at the time of this post to clean your account of any and all malicious files or your account will be resuspended.

The pictures you posted show that you have set the domain up correctly. The Queued page is normal because you haven't waited the 24 hours. Since you're on Johnny, it may take longer than 24 hours to get set up. If you still can't see your site after 2 days, try clearing your cache. If that doesn't help, please post here to let me know and I'll have it looked into.

I just did some more digging on this... Have you registered the habbideventos.tk domain? If you have not, you will need to visit www.freenom.com and register the domain. If you have registered your domain already, check that the nameservers are set correctly. In the domain's settings, be sure to select "Custom DNS" and enter ns1.heliohost.org and ns2.heliohost.org as the name servers. When the records are set correctly and have propagated, you should see them appear when you visit this link. Once you have done this, wait 24 hours for the DNS to propagate and for the domain change on your account to take effect.