wolstech

I don't know anything about oscommerce or its templates. What I can say is that the issue is not a server problem, but an issue with the software installed on your account. I'll move this to Website Management and Coding, which is for this sort of issue. Perhaps someone else here knows more about oscommerce. If not, I'd recommend finding another template, or (if its possible) just disabling the image slideshow on that page.

The simple answer is that the error means the php script tried to get data out of a database, and failed trying to do so. That file specifically appears to be part of the image slideshow on that website. If I had to guess, the template you used is installed incorrectly or is just broken.

It means that whatever got passed into mysql_fetch_array() wasn't the result of a mysql_query() call. Odds are the SQL query failed, and the script just lacks error checking to catch the failures. If it just randomly appeared and was working before, I wouldn't be surprised if mysql was just bogged down, and I'd wait to see if it goes away on its own. You are on Johnny, so such things are rather prone to happening. If you wrote this script, you need to check the code. The input of mysql_fetch_array() is supposed to be the resource returned by a mysql_query(). You get this error if you put anything else into it (including a failed mysql_query(), which returns false). Also, where are you seeing this? Your website looks fine.

The error just means the captcha was wrong. You can just try again. The second word in the picture: your "lo" is actually a b.

Your DNS has indeed propagated: http://byrondallas.heliohost.org/php/tools/dns_records.php?domain=marionfamily.org&rec=ALL Since the NS records are there and correct, I'm out of ideas as to why it won't allow you to add the domain. I'll move this topic to customer service. An admin will likely know more about why this isn't working for you.

If you want to use A records, you need to use that domain as your main domain, which you can do by changing your main domain using this script. If you want to use it as an addon domain as you are trying to do now, you need to delete the A records and create NS records pointing to ns1.heliohost.org and ns2.heliohost.org instead.

I see the installer for joomla at that domain. Please clear your cache.

Which of your two accounts do you want unsuspended? You can only have one unsuspended at a time. If you need backups, I can unsuspend one account, let you back it up, then resuspend it and unsuspend the other.

This account has been suspended for violation of our one account per user policy which is clearly stated during the creation process of each and every account on Heliohost. A common misconception is that you need a separate account for each website that you want to host, but since Heliohost differs from most free hosts and even most paid hosting by offering unlimited addon domains, unlimited parked domains, and unlimited sub domains one can easily and conveniently host as many separate websites as they wish all from your one free hosting account. If multiple accounts were created to get around our disk space limit we strongly suggest using a free service such as dropbox to host your large images, videos, and downloads while continuing to host your website with us if you wish. If you understand that each user is only allowed to have one active account please let us know which account you would like to use and it can be unsuspended for you. Also let us know if you need backups of any of the data on the other accounts, and if there are any domains on the suspended accounts that you would like to host on your main account because we will need to remove them from the suspended account before you will be able to host them on your unsuspended account. For example: user1: unsuspend user2: backup user3: backup, idontreadrules.com user4: thoughticouldgetawaywithit.org

That account is not showing as suspended. However, as of this writing, Johnny is bogged down again due to high load... EDIT: Johnny came back up...it is in fact suspended despite showing as active in my control panel. Your account has been manually unsuspended.

The username troper is associated with http://bdlan.heliohost.org/ Our accounts cannot be accessed using the shared IP address and username. Entering the server IP in a browser will simply show a queued page. Also, I viewed that site and there are several porn/adult links on it. Pornography is not permitted on heliohost. Please remove these links to avoid being suspended.

A lot of other things that integrate with apache would break, and cpanel probably doesn't support it, not to mention I'd be willing to bet the config files are incompatible between the two. Besides, Java and PHP (which we run as CGI if i remember right, not as a module) are almost certainly bigger contributors to load than apache itself. An admin would be able to explain the details as to why this isn't feasible better than I can. While I will agree that Johnny is busy a lot, we do advertise it as experimental and having less uptime as a result.

That account is not suspended. I can view it just fine. What exactly are you seeing when you try to view it? Also, you are on Johnny.

The account paulatun has been unsuspended.

You were suspended for having 2 accounts (paulatun and chaser18). Which one do you want unsuspended?

Your account has been manually unsuspended. If you still see the suspended page then you should try clearing your browsers cache. -- Please spare a few minutes to take our brief survey: http://feedback.heliohost.org/ Your participation in this survey is greatly appreciated.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache.

This account has been suspended for violation of our one account per user policy which is clearly stated during the creation process of each and every account on Heliohost. A common misconception is that you need a separate account for each website that you want to host, but since Heliohost differs from most free hosts and even most paid hosting by offering unlimited addon domains, unlimited parked domains, and unlimited sub domains one can easily and conveniently host as many separate websites as they wish all from your one free hosting account. If multiple accounts were created to get around our disk space limit we strongly suggest using a free service such as dropbox to host your large images, videos, and downloads while continuing to host your website with us if you wish. If you understand that each user is only allowed to have one active account please let us know which account you would like to use and it can be unsuspended for you. Also let us know if you need backups of any of the data on the other accounts, and if there are any domains on the suspended accounts that you would like to host on your main account because we will need to remove them from the suspended account before you will be able to host them on your unsuspended account. For example: user1: unsuspend user2: backup user3: backup, idontreadrules.com user4: thoughticouldgetawaywithit.org

You were suspended for running 4 cron jobs in a day. The limit is 2 per day. Your account has been unsuspended.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache. Also, your main domain is tivi.heliohost.org.

On other boards I provide tech support on, we're actually told explicitly to do exactly what you said didn't work, hence my comment. We'd often get users who'd check their topic once every 2 weeks, only to find it locked and make a duplicate. For me, that test install shows a 500 error more often than not. I had to refresh it 4 times to get it to load normally. I'm wondering if sugarcrm is just sensitive to being impacted by load or something. Also, I saw a guide recommend setting max_execution_time and max_input_time to 300, but that seems a bit excessive (and probably abusable).

It's working fine for me. You're on Johnny though, and high load can sometimes make sites spit out 500 errors that come and go randomly. If you want more uptime, you might want to consider switching to stevie.

@tjoene: That topic you linked is the same person. It was OP's prior attempt at having this fixed. He probably started this one because someone locked his topic over in escalated requests despite it not being fixed.

You were suspended for running 3 cron jobs. The limit is 2 per day. Your account has been unsuspended.

Please clear your cache.