wolstech

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache.

Your account was suspended for inactivity, because you haven't logged into your account in the last 30 days. To reactivate your account, please visit http://www.heliohost.org/home/support/scripts/renew. To prevent this from happening in the future please remember to visit http://heliohost.org/ to log into your account at least once every 30 days. If you are still seeing the Account Suspended page after renewing your account, please clear your cache.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache.

This sounds like what happened to a few others on stevie recently as well...the main domain on the account just stops working with DNS errors. Your account is not suspended or anything, and your nameservers are correct. An admin will likely need to fix this for you. If it's the same issue as the other topics I've handled recently, it's caused by DNS entries on our end going missing.

That's odd. Your NS are indeed correct: http://byrondallas.heliohost.org/php/tools/dns_records.php?domain=shanecunningham.ie&rec=ALL However, doing an nslookup on it returns server failed. I get a lookup error in a browser, which is strange. Normally I'd expect to see the queued page if the domain isn't configured right on our end. Your main domain is set to this domain, so the domain is definitely on your account, and the account is not suspended or anything. An admin may need to look into this.

A dedicated IP address is required for SSL, do you have one? If not, you will need to buy one to use SSL on your site. SSL is the only thing heliohost offers that is not free, and that is because our provider charges us for the dedicated IP addresses. Also, please post your account username, server, and your main domain.

There isn't a control panel for java. It is enabled on your account though. I see a tomcat 404 error. You just need to upload your scripts. If you need a .war deployed, upload it to your home folder, then ask for it to be deployed in customer service.

Please clear your cache. As for moving to Stevie, see this wiki topic: http://wiki.helionet.org/Moving_your_account

I see that website fine. If you still see the suspended page, please clear your cache.

That account is not suspended and is working fine for me. It's being a bit slow to load right now though due to Johnny's load. If you still see the suspended page, please clear your cache

That'd be because it came out of queue, then got suspended for running 19 cron jobs. The limit is 2 in a 24 hour period. Your account has been unsuspended.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache.

The I in index being capitalized might be the issue. Linux filenames are case-sensitive. Try renaming it to "index.php" in all lower-case.

I've never understood it either, but I think it has to do with how cpanel works. Every cpanel host I've used requires this, and every non-cpanel host didn't. One of the admins would know the details on this.

It's normal. All domain setup or change can take up to 48 hours. If you're on Johnny, it can sometimes take a little longer due to load. The reason you have to wait is because one of the processes on the server needs to restart (I think its Apache, but not sure) before your domain will work. If we restarted it immediately every time a domain was added/removed/changed, high load from it restarting and downtime would be an issue.

You just registered yesterday. Give it another 24-48 hours to finish being set up.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache.

There isn't any way for you to check it, but if you ask in customer service, an admin can usually tell you.

There is no way for a user to just check how much load they're using, however you can ask in customer service. An admin can usually tell you.

You were indeed suspended for high load. This was your second suspension for it, and a third may be permanent. Your account has been unsuspended.

I'm sorry, but that account cannot be unsuspended.

Your new host appears to be working since I see your blog/profile at that domain. If you still see the queued page, please clear your cache.

As byron said, you are better off parking it. I have mine set up the same way byron does, and it has been useful several times (I lost a domain once, and also where I work my .tk domain is blocked but heliohost.org is not, so I can still use my site through my subdomain). If for some reason you really want to change your main domain though, use this script to do so: http://www.heliohost.org/home/support/scripts/domain

You were suspended for running 5 cron jobs. The limit is 2 per day. Your account has been unsuspended.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache.