misc314

Thank you very much Krydos and wolstech! The problem appears to have originated from between the keyboard and the chair. Appreciate the swift response.

Greetings HelioHosters, I have got a question regarding inactivity suspension. My account was moved to Plesk and I am have logging in at tommy2 subdomain. This may not be detected by the activity scripts, and last month, I was suspended for inactivity even though I logged in at tommy2. I am unable to login normally at hellohost.org/login after the Plesk move because it says my account doesn’t exist. I had to wait for my account to suspend, and revive it using the automated tool. This is getting tedious so I was wondering if anyone experienced the same? many thanks

Hi Krydos, I've set up a calendar event for myself for the future payment plan. Thank you so much for the free memory And of course, thank you so much for your time and expertise to point out the issue and solution! I have successfully setup initramfs, and managed to get a reboot. For others who stumbled across this post: First, see the current kernel version: $uname -r 4.15.0-121-genericSee what versions are available: $dpkg --list | grep linux-image ...... rc linux-image-4.15.0-96-generic 4.15.0-96.97 amd64 Signed kernel image generic rc linux-image-4.15.0-99-generic 4.15.0-99.100 amd64 Signed kernel image generic ii linux-image-5.4.0-51-generic 5.4.0-51.56 amd64 Signed kernel image generic ii linux-image-generic 5.4.0.51.54 amd64 Generic Linux kernel image A quick Google search confirms that Ubuntu 20.04.1 is using kernel version 5.4.0. Checking grub to see which version is possibly loaded: $grep initr /boot/grub/grub.cfg ... initrd /boot/initrd.img-4.15.0-121-generic initrd /boot/initrd.img-4.15.0-121-generic initrd /boot/initrd.img-4.15.0-118-generic initrd /boot/initrd.img-4.15.0-118-generic initrd /boot/initrd.img-4.15.0-115-generic initrd /boot/initrd.img-4.15.0-115-generic Indeed, we do not see the latest 5.4.0. Therefore: $sudo update-initramfs -u -k 5.4.0-51-generic update-initramfs: Generating /boot/initrd.img-5.4.0-51-generic $sudo update-grub Sourcing file `/etc/default/grub' Sourcing file `/etc/default/grub.d/50-curtin-settings.cfg' Sourcing file `/etc/default/grub.d/init-select.cfg' Generating grub configuration file ... Found linux image: /boot/vmlinuz-5.4.0-51-generic Found initrd image: /boot/initrd.img-5.4.0-51-generic Found linux image: /boot/vmlinuz-4.15.0-121-generic Found initrd image: /boot/initrd.img-4.15.0-121-generic Found linux image: /boot/vmlinuz-4.15.0-118-generic Found initrd image: /boot/initrd.img-4.15.0-118-generic Found linux image: /boot/vmlinuz-4.15.0-115-generic Found initrd image: /boot/initrd.img-4.15.0-115-generic done Final check: $grep initr /boot/grub/grub.cfg ..... initrd /boot/initrd.img-5.4.0-51-generic initrd /boot/initrd.img-5.4.0-51-generic initrd /boot/initrd.img-5.4.0-51-generic initrd /boot/initrd.img-4.15.0-121-generic initrd /boot/initrd.img-4.15.0-121-generic initrd /boot/initrd.img-4.15.0-118-generic initrd /boot/initrd.img-4.15.0-118-generic Linux version 5.4.0 is now in the list!

Dear HelioHost, Could you please inform me why my website was suspended? Unless it has been hacked, my website is relatively unpopular and should have very low activity (basically a WordPress site). a. HelioHost username: misc314 b. Server: Should be Tommy, migrated from Stevie c. Main domain: misc314.com Please let me know how I can rectify this issue. Thanks very much!

Thanks so much for the answer and suggestions

Dear HelioHost, As per this Twitter thread, I would love to be able to create a cert through cPanel, as well as have it automatically stay updated! Will this feature be released in near future? Fantastic service as always. Love you guys! Warm regards, Misc314

Thank you as always Krydos! My domain is now working, and I am re-enabling Cloudflare. While it has caused headaches in the past, it certainly was a good tool for combating spam. Yes, I would love to have my forum username be misc314, albeit '2' is the correct rounding for the next digit for pi sequence. Thank you so much!

Hi dearest HelioHost team, Thanks for your service thus far. I have been a Stevie user for years, and the hosting service has been marvellous! I'm really sorry about Stevie, and I hope it can be brought back to life in near future. It's ironic how Johnny is the one that's alive and kicking Meanwhile, I would love to transfer to Tommy if that's okay. Username: misc314 Domain: www.misc314.com Server: stevie (dedicated IP) Here's my continued support for your wonderful service. PP TransactID: 240302227V105832M I have tried reading the forum, but how can I transfer my domain? In particular: Can I re-use my HelioHost/HelioNet username and/or email?Any changes to DNS?I have backups, but admittedly not of the most recent. If I moved to Tommy and Stevie survived, can I recover my data then?It would be great if you could link me to an info page with details of registering to Tommy, if such page is available. Thank you so much and best regards.

Thank you. For closure: It didn't do the trick so I changed my account password to the same password again. Now I can log into phpmyadmin. After noticing all my data are intact although it says 0.00 MB, I did a few tests and finally deleted the database user and recreated them. Works like a charm.

Thank you.

Hello HelioHost, I have a few databases that can't be edited. Could you please restore them? They are showing 0.00 Mb and once I removed a user, they can't be added back. Username: misc314 Server: Stevie (dedicated server) Database: misc314_adserverstatus, misc314_kendolist, misc314_projects, misc314_wpblog URL: http://misc314.com Thank you very much for your time. And congratulations for the update. I can't be more excited about this. No more down time!

Thank you Krydos <3 It now works. Funny that in my trial I, too, renamed it and clear cache / use another browser but it didn't work. Perhaps I didn't allow enough time for changes to take effect? Anyway, thanks for pointing out the issue and thanks to wolstech and nyten too UPDATE: (For closing) Turns out my .htaccess was really badly written. It would redirect anything to include www, and this includes any subdomains. I believe it's interfering with the default actions, so at times keepit.misc314.com would redirect to www.keepit.misc314.com/keepit/ and other times it would just fail. Now Krydos has pointed out the error, the sub domains work and /keepit/ is no longer accessible as I hope it would be. I've also rewritten my htaccess to play nice with subdomains and it works. I've added back CloudFlare and 10 minutes later, all my sub domains works after initially getting server error. I've also discovered some sub domains appear to work even without adding A record in CloudFlare, although I personally advice against it. Thanks to everyone once again. I've learnt a lot.

Argh I was really lazy about fixing this but I'll remove CloudFlare and try again. Thank you

Sorry. I just realised for some reason this is a double post of http://www.helionet.org/index/topic/21791-how-to-create-subdomains/ For this reason, I'll be closing this topic.