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wolstech

Chief Risk Officer
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Everything posted by wolstech

  1. wolstech
    It's 2 executions per day, not 2 actual jobs. If you have only one job, the most it can run is once every 12 hours. Use a service like setcronjob.com if you need to run it more frequently.
  2. wolstech
    Deleting the file should be sufficient. You'll know it isn't fixed if you get suspended again.
  3. wolstech
    The $12 is per year, and the SSL certificate is not included. You need to buy a cert separately, or cpanel can generate a self-signed one, although a self-signed one will give security errors in browsers (visitors will need to hit a continue button to dismiss the warning). How well/if self-signed certs will work for a Facebook tool, I don't know. Also, You can upgrade your existing account if you wish, so your Stevie account can be converted into Stevie SSL. There's no reason to move to Johnny unless you need some of his features, especially since his uptime is poor.
  4. wolstech
    Your account was suspended for the following reason: Malware. 1 file(s). /home1/claudioh/public_html/wp-content/themes/hynz71.php That means that there are some malware files found on your account. For your safety and to protect your website from potential further corruption the account has been suspended. To find the infected files we recommend making a backup of your site, download the backup file to your computer, and scan the backup using a reputable virus and malware scanner. If you're having trouble locating the offending files please ask and we can provide more information. If you are you certain that it is a false-positive, we strongly encourage you to file a false positive form here: http://cgi.clamav.net/sendvirus.cgi Your account should be unsuspended now, but keep in mind that this is a temporary unsuspension. You have 24 hours starting at the time of this post to clean your account of any and all malicious files or your account will be resuspended.
  5. wolstech
    Good to hear it worked out for you
  6. wolstech
    When I need to do something like that (returning value X of an array that comes from a function/method): $aTemp = $this->results(); return $aTemp[0]; I do this because it saves the entire results() output in case you want to put code between the definition of $aTemp and return.
  7. wolstech
    Basically never. Others have asked for it, but it's likely that it won't happens for a while. When it finally does happen, it'll be updated on Johnny. I've been here 3 years, and as far as i can remember, php has never been updated in any meaningful way.
  8. wolstech
    Use parseFloat instead of parseInt.
  9. wolstech
    I just checked in the backend anyway...it was somehow showing as suspended even though it still works OK. Oddly, I couldn't see the reason for this one either (normally it tells me why), so I just unsuspended it. Krydos goes by the database instead of whether the actual site works. Try again now.
  10. wolstech
    Not sure why...I see this: http://imgur.com/LCfxysu It's quite clearly not suspended.
  11. wolstech
    Try importing your database normally first. If it works, just use it as-is. If it fails, go here: http://www.helionet.org/index/topic/18875-stevie-mysql-common-questions-and-problems/ Under "Error -2013 (Lost connection during query...) / Database error installing software / Error editing tables in PHPMyAdmin", try the solution for restoring backups. You'll need to unpack the gzip archive and edit the plain-text file. You can gzip it later if you wish.
  12. wolstech
    Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache.
  13. wolstech
    I was suggesting that you find help at another website that's not related to heliohost or helionet. We do not have anybody here who knows ASP.NET, so you won't get any responses. If you can get help elsewhere with the code, it should run here just fine.
  14. wolstech
    Not likely. He only maintains the servers and fixes problems. He does not troubleshoot software that our users develop. The issues you're having are almost certainly related to bad code on your part, since the few others who use ASP.NET would be complaining as well if the server had broken. If you really need ASP.NET, I'd recommend finding one of the many web programming boards out there and asking for help there. Mention you're trying to develop ASP.NET code that needs to run on Linux under Mono so they know you're not using IIS (Microsoft's web server, which is the standard server for ASP.NET). Also mention it needs to be for .NET 3.5, since our version of Mono won't support .NET 4.0/4.5 code.
  15. wolstech
    I mentioned this over in the web section...very few people here know ASP.NET, so don't expect much help with it. If you're trying to build a stable site, I'd recommend using PHP instead, as the errors tend to be more helpful and easier to figure out with PHP. It's also a lot easier to learn, and there's no compatibility layer like with ASP.NET (Mono in our case). PHP is platform agnostic and version semi-agnostic. ASP.NET is made for Windows with zero effort made for supporting other platforms (Mono is a third-party effort that's far from perfect) and often won't work between versions.
  16. wolstech
    No idea. A lot of things in johnny are acting oddly lately...
  17. wolstech
    It was for 5 cron jobs... You can only have 2 runs per day, regardless of number of jobs. You can have 1 job running twice a day, 2 jobs that run once, etc. If you only have one job, it can't be set to run any more frequently than once every 12 hours. If you need more cron, use a service like setcronjob.com to schedule the jobs. I unsuspended you again.
  18. wolstech
    It's created correctly: http://www.helionet.org/index/topic/19871-remove-dns-entries/
  19. wolstech
    We are not understanding because we consider security to be more important than a random person's website. We've had data thieves ask for their data, and we have no way of knowing that you're not just another one of them. The answer is no, and that is final. Locked.
  20. wolstech
    You were suspended for running 3 cron jobs. The limit is 2 per day. Your account has been unsuspended.
  21. wolstech
    It sometimes takes us a few days to get set up since only one admin can do it, but yes, we are accepting and processing these. Please post the transaction ID once you've paid, and we will escalate it so it can be processed for you.
  22. wolstech
    No. It shouldn't exist anyway since creation failed. If you tried again and it worked, then the DNS issue is no longer a problem and you can just use your new account normally.
  23. wolstech
    Your data is not recoverable for any reason whatsoever because it may contain stolen information. Asking repeatedly or bothering mods by PM will not change that.
  24. wolstech
    They're fixing the DNS issue, which many people have after they delete an account. I separated them so they don't get confused and miss the DNS problem. They often leave topics with tons of replies to last since someone is already helping them.
  25. wolstech
    Re: DNS issues...I moved that here, separate issue: http://www.helionet.org/index/topic/19871-remove-dns-entries/ An admin needs to fix that.
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