wolstech

It's not suspended, the server is broken. Every account on Ricky is showing an inactive page at the moment... I told Apache to restart, hopefully that fixes it. If not, Krydos will need to fix this issue.

Krydos has to handle the gofundme, I can only verify paypal donations. Escalating to him for that...

High load due to WordPress. It's notorious for this...just one WP install gets people suspended all the time. Having two is just a suspension waiting to happen. WP is the one program we highly recommend everyone avoid, because it's so badly written. It causes tons of load, and is also extremely insecure. Just about any other software you can use is better that WP. Please delete the two WP installations immediately. As for disk space, you need to provide proof of donation (transaction ID) for $5 or more if you want the extra disk space. Unsuspended.

It’s worth noting that Firefox is the only browser that does not use the OS certificate stores...it has its own. There is a flag meant for enterprises that enables it to use the OS cert stores though. Edge, IE, and chrome all use the normal stores by default. He would need to explicitly import custom certs in FF, enable the enterprise roots flag, or use literally any other browser.

If it happens a third time I'll let Krydos decide (in the past, I've seen him offer to unsuspend users if they agree to move to Johnny). WP is a very common culprit when it comes to load suspensions for memory though, so with that gone, there's a good chance it won't happen again. Also, you can monitor your load here: https://tommy.heliohost.org:2083/frontend/paper_lantern/load/index.live.php The numbers shown represent an average for the day, not current levels, so tomorrow's numbers might be more accurate considering you caused a bunch of load earlier today and got suspended.

My bet is that it's WordPress...it's infamous for this. I've unsuspended you, but disabled your website so it won't cause load while you fix it. Please keep in mind this is the second time you've been suspended for this recently. Every time you cause load, you cause performance issues and down time for thousands of other websites. If you get suspended again, you might not be unsuspended.

Parked.

I'll probably have to put it on DNS Only for those domains to get everything working. CF is annoying, but I'm stuck with it since lily uses a wildcard cert my domains. The tool I use for autossl needs it for its API so it can update DNS records for cert renewals. I'll try one of those XP boxes when I get a moment and see if the encryption works now though. Thanks.

Can you turn it on for si3.raxsoft.com, raxdev.raxsoft.com, and sso.raxsoft.com? Those are the three that have APIs that could be targeted by XP boxes. As for having 30 domains, there's a bunch more than normal simply because I have twins running of some things at the moment due to being in the middle of modernizing things. The new stuff is on Lily, old stuff is on tommy.

Suspended for high load...that's pretty common when you run things continuously in the background. Odds are that the script is broken (e.g. infinite loop) and started hogging the CPU. Please debug the script on your computer before running it here again. Causing load like this impacts all the other users on the same server. Unsuspended.

EU.org is not supported as an addon domain because of it's non-standard name server configuration requirements. The .br method (make it your primary domain to trick them into setting up) sometimes works, but not always. @sohamb03: It's not reliable with eu.org. From what I can tell, eu.org detects us removing their records and stops serving the NS records shortly thereafter. Dumb design on their part. They actually make .br look good in terms of setting a domain up. The recommended configuration here is to use eu.org domains as your primary domain. If you really don't want to do this, I have to add it on my end manually. Please create a subdomain instead, then tell me what the subdomain is and I can park the eu.org on top.

The lack of TLS 1.0 on tommy was actually a problem for me 2 weeks ago. I recently got tasked with connecting a network of XP machines (which cannot be upgraded due to special software) to a service I run on tommy for monitoring, and needless to say it doesn't work (the client half uses the native windows functions...). I ended up settling for removing the ssl redirect on the server and rebuilding the client to use no encryption at all... Speaking of which, in the opposite direction, would it be possible to turn these (especially 1.0) back on for tommy? I would prefer the TLS if possible because the client app I mentioned above is transferring system info that could include things like WiFi network SSIDs and account usernames.

Try using skrill or crypto instead. There's several other ways to donate: https://heliohost.org/donate/ You will need to post a transaction ID afterwards to have your account moved.

It might be updateable, but it won't happen in the immediate future simply because my real life is too busy. I haven't even been getting time to do the unarchives on the forums, which is why those are piling up until Krydos does them...I haven't even sat at my computer in over a week at this point.

This is his second time for high load. If it gets suspended again, it might not be unsuspended. Wordpress is infamous for this due to how badly it's written. Please remove it to avoid getting suspended again.

Unblocked. It was for failed IMAP logins, so you have a misconfigured mail client somewhere.

That's very common for WordPress, which is infamous for getting people suspended for load. You can try removing a bunch of extensions, but the only permanent fix for Wordpress, is to not use Wordpress.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. <br /><br />If you still see the suspended page, please clear your cache.<br /><br />If you need help figuring out why your site is causing such high load let us know and we can try to help. If the high load is simply because your site is getting a lot of traffic, you might want to consider purchasing a VPS instead. https://www.heliohost.org/vps/ VPS hosting gives you an entire virtual server to yourself, including no load limits, a dedicated IP address, and full root access.

There isn't really any one fix for WP. Removing extensions can help, but the best fix for WP is to not use WP. Just about any other cms you could pick is better, both performance and security wise.

The newer browsers can support newer TLS on XP, but from my understanding that’s because they come with their own libraries for SSL (OpenSSL or the like). The native windows schannel and related don’t support these on XP, so any software that relies on the system libs to connect will fail.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. <br /><br />If you still see the suspended page, please clear your cache.<br /><br />If you need help figuring out why your site is causing such high load let us know and we can try to help. If the high load is simply because your site is getting a lot of traffic, you might want to consider purchasing a VPS instead. https://www.heliohost.org/vps/ VPS hosting gives you an entire virtual server to yourself, including no load limits, a dedicated IP address, and full root access.

I think at this point it's simply not going to work here. The requirement of Windows binaries for the UE4 stuff alone makes this impossible since we don't run Windows... I'd suggest you get a cheap VPS and call it a day. A VPS will let you run whatever code you want without the limitations we impose on our free services. Or even better, for development purposes you could just run the server stuff on an extra PC at your house and forward the ports if you want friends/testers to access it.

It failed for the same reason as before (the reason is blank, usually when this happens, it works the second time around...). Let's have Krydos take a look...

Well, our servers run Linux, so the UE4/replicate stuff won't run here if it's a bunch of windows binaries. You'd need Linux versions if they actually need to run on the server, and even then, I'm not sure how well they'd run, or whether the amount of load they produce will get yo suspended for load (continuously running background tasks increase your risk of a load suspension since they're always causing some load, typically ram use, even when idle). You can offer windows binaries for download though, so you could host updates and the like here. Wordpress will probably get you suspended for load (or accidentally banned when it invariably gets hacked and the criminals set up a phishing site). It's literally the only piece of software that we recommend people not use simply due to how badly written and insecure it is. The other parts probably would work. The java war is supported, as is python and mysql. Websockets are supposedly capable of being proxied through Apache (not sure if anyone ever got it working, but I know a few others have tried), so that might work too. R can probably be run on your PC and connect to the database as a data source...does that really need to be on the server?

Unsuspended. Thank you for the information.