Krydos

Your request cannot be processed because your Helionet forum account verified email does not match the email address that the account you are asking for was created with. Nobody has said anything about losing any files. In fact all of the news posts have said that all the files are still intact -- that's why we're able to give out backups -- the only problem is the server is offline and users can't access their own files. As soon as the server is fixed you will have access to your files again.

If you want your files now, you can have them. If you want a copy of your database export, you have to wait for Johnny to come back online. If you want to create an account on Stevie, you need to delete your Johnny account first. Just tell us what you want.

Your files have been sent to you, and your Johnny account has been manually deleted. Feel free to create your new account on Stevie.

Your files have been sent to you.

Your account has been manually deleted.

Compare https://bretthadley.com/ which has SSL enabled to https://krydos.tk/ which doesn't have SSL enabled. I think you might actually be asking how to force visitors who type in http://bretthadley.com/ to use https://bretthadley.com/ instead. If that is the case I would recommend using .htaccess to do this.

You're getting that error because you said not to delete your Johnny account. So to be clear, you now want your Johnny account deleted even though you originally said you wanted to wait for it to come back online?

That's usually caused by changing your cPanel password and not changing your database passwords. Try this link http://stevie.helioh...sswd/index.html to change your password again and make sure the "Allow MySQL password change" check box is checked. Phpmyadmin automatically uses your current cPanel password to log into your account's MySQL database, but if you've changed your password and not changed your database passwords then it doesn't log in automatically anymore.

What are your cron job settings, and command you're trying to run?

Solved on IRC.

Your files have been sent to you.

Congratulations, you now have a dedicated IP.

Try adding your domain now.

Your request cannot be processed because your Helionet forum account verified email does not match the email address that the account you are asking for was created with.

There is no account with the username 'hahli' in the system on either Johnny or Stevie. There is an account called 'silent' that was created today. Is this issue resolved?

That's not what we're offering. Do you want a copy of your files, and/or do you want your Johnny account manually deleted?

Your files have been sent to you.

Your files have been sent to you.

The admin note said "Malware. Do not unsuspend." and cl58 just guessed that you had malware files on your account, but your computer or whatever has access to your email account using our servers to send out the emails is infected. This is the third time that you've been suspended for email related issues. Unfortunately you have also gotten the entire server blacklisted as a spam source at least twice. When this happens none of the 10,000 or so accounts can send or receive email. Obviously you have no intention of fixing the issue since you haven't done so already. We can't know for sure if you're doing this on purpose and asking for unsuspensions just to send more spam, or if your the victim of some hacker/virus infection sending the emails in your name.

What domain?

http://johnny.heliohost.org:2082/frontend/x3/contact/index.html will show your current contact email, and you can update it there too. It's a good idea to keep it up to date because that's where we send warning emails for inactivity suspensions etc.

Try creating your account now.

Try creating your account now.

Your files have been sent to you, and you Johnny account is deleted. You may now create your Stevie account.

Yes, your database should still be intact on Johnny.