Krydos

Are you sure you don't mean pillow? Pil hasn't had an update since 2009.

https://dropprob.heliohost.org/ and https://dropprob.heliohost.org/wp/ are two different directories. Why on earth would you expect them to show the same content? If you want visitors to https://dropprob.heliohost.org/ to end up at https://dropprob.heliohost.org/wp/ then just add a redirect there.

You got blocked for logging in to your cpanel with the wrong username or password too many times. Please remember to login at https://www.heliohost.org/login/ to prevent this from happening again.

We highly recommend SFTP to securely transfer your files. Since you're on Johnny try these settings: Host: johnny.heliohost.org Port: 1373 Protocol: SFTP Logon type: Normal User: browning Password: <same as cpanel>

Yes, that code works for me.

Yes, you can connect from Tommy to smtp.gmail.com:587. I'm not sure if your code connects though.

Maybe the thing I haven't explained properly is we know exactly why addon domains don't get created properly every time. As I said several times, it's because of the high load on Johnny, but what I think I haven't explain thoroughly is that the reason the load is so high is primarily because we allow unlimited free signups each day. In the past we tried to make all of our servers production type servers, but our service is more popular than we have hardware to accomodate all of the people who want a free account. All of our servers being full when someone went to create their account caused a lot of frustration so we came up with a new idea: We would have two types of server, experimental and production. Experimental servers are fo those who don't care about uptime or speed, but just want to get an account created immediately. Production servers are for people who do care about uptime and speed and don't mind being patient in exchange for a much higher quality server. It's free either way. If I'm still doing a poor job explaining this to you please let me know and I'll try again. Anyways, I created those two addon domains for you and you can now see them on your addon domain page.

I have tested addon domains on Johnny accounts dozens of times. Sometimes it works sometimes it doesn't. It depends mostly the current server load on Johnny. Adding addon domains always works on Ricky and Tommy. If you need an account that always adds addon domains correctly we highly recommend Ricky or Tommy. I don't know how else to explain it to you.

I just tested remote mysql connection on Tommy and it works for me. # mysql --user=krydos --host=65.19.143.6 -p Enter password: Welcome to the MySQL monitor. Commands end with ; or \g. Your MySQL connection id is 2374234 Server version: 5.6.35 MySQL Community Server (GPL)

Those types of errors are common on Johnny. Johnny is our experimental server so the load can frequently be high and when the load is high delicate processes like creating an addon domain have a tendency to break. If you would like a server where those errors don't occur we recommend a production server like Ricky or Tommy. You can also ask us for help and we can manually fix domains on Johnny that don't get added correctly. Would you like me to try to fix the addon domain sfskier.com on the account browning? I hesitate to expend the effort since it seems likely to just get deleted again immediately. If the whole point is to see if addon domains even work on Johnny they do, but sometimes they take a little extra fiddling since the server is so overloaded.

Those types of errors are common on Johnny. Johnny is our experimental server so the load can frequently be high and when the load is high delicate processes like creating an addon domain have a tendency to break. If you would like a server where those errors don't occur we recommend a production server like Ricky or Tommy. You can also ask us for help and we can manually fix domains on Johnny that don't get added correctly.

In cpanel the alias button is actually for domains. Say your main domain is bgb.heliohost.org then you could add bgb.net as an alias and both domains would show the same content. The forwarding buttons in cpanel are for sending email from one email address to another automatically. It works both locally and externally. You can forward from an account on your cpanel to another account on your cpanel locally or you can forward from an account on your cpanel to another email service like gmail or something externally.

I can just import the data into your database. Where do you want it? bailey_mwdb, bailey_wikidata, bailey_wikidb, or something else?

Replace smtp.gmail.com with 173.194.202.108 or 173.194.202.109?

I just tested the outbound port 587 connection to 173.194.202.108 and 173.194.202.109 from Tommy and they both work. Does it help if you specify the IP directly?

When you create a hosting account a forum account is created for you as well to receive support. It is created with the same username and password as your hosting account. When you delete your hosting account the forum account is not deleted. Since the forum account blaine has zero posts I went ahead and deleted it for you. The username should now be available.

Well, you posted this 10 minutes ago, and as of now your account is deleted. Perhaps it wasn't 10 minutes ago. The account deletions aren't instantaneous because they are load based. If the load is high they delete slower basically. As far as getting a Tommy account you can wait until midnight utc tomorrow which as you said is approximately 20 hours away, or you can skip the wait if you make a donation. We've had several people donate upwards of $100 USD and no one has complained that Tommy isn't worth it yet. We have to limit the number of free accounts we give away each day to keep Tommy from becoming overloaded like Johnny. Our record for Tommy accounts is several dozen accounts created within 6 seconds of free accounts being available. Sometimes free accounts last a whole hour. It varies from day to day.

> the instructions said I could later change to Tommy, but it seems the only way is to delete and start over? I wanted to elaborate on this a bit more. We are currently testing a system of scripts that will eventually allow people to transfer between servers easily and more or less instantly. It sounds like a simple thing, but the danger of such scripts is if they malfunction then a users data and everything could be permanently deleted. Because of this we are testing these scripts very carefully in stages to make sure everything operates as expected over a number of uses and situations. As we always do, we allow our donors early access to new features like this to help us test them. If you want to help us test the server switching scripts you can do so by telling us three things: your username, the server you wish to switch to, and the transaction ID of the donation. The other advantage of being a donor is that you can switch to any server you want regardless of whether it's full for the day or not.

Cpanel is being kind of slow on this one https://features.cpanel.net/topic/add-support-for-mysql-5-7 I could install mysql 5.7 easily. The problem is I would need to manually create users, enable remote access, create databases, change passwords, and everything else that cpanel does for us. Either that or I would have to write a plugin from scratch to do all of that. It's a pretty huge undertaking either way.

Unarchiving... You should now be able to log in at https://www.heliohost.org/login/ and your website should start working again within 24 hours.

That error means you're on Johnny. That server is our experimental server which means that errors like that are fairly common. We've never seen that error on Ricky or Tommy. The cause of the error is the high load that Johnny frequently experiences due to being quite overloaded all of the time. If you're just worried about the error message itself it happens all the time and it's nothing to worry about. If you're having trouble adding a domain let us know the domain and we can make sure it's working for you.

We recommend using our nameservers to get the domain working in the first place, and then you can copy the working settings to another dns. Most commonly this is cloudflare that people switch to, but it applies to any dns transfer. The main reason is there are certain initial checks that cpanel does to verify that you own the domain you're trying to add. Also we are unable to directly control other dns servers other than our own so it makes troubleshooting nearly impossible.

If you can get to the HelioHost Tools page then your login has been counted and your last login date has been updated.

The deletion script should work now. Thanks for letting us know that it was malfunctioning.

Unarchiving... You should now be able to log in at https://www.heliohost.org/login/ and your website should start working within 24 hours.