hi i am having trouble logging into the popandsnap.co.nz/cpanel for the first time i have used my user name :popandsn and the password i setup when singing up, but i can't login , i have tried to reset my password but that did not work either. can you check to see if every thing is setup properly, i have waited the 48 hours. The domain name popandsnap.co.nz was created though 1st Domains and takes 24 hours every time i update the information so i need the ip's for ns1.heliohost.org and ns2.heliohost.org all infomation regarding the account would be helpfull i am using the johnny db. It has been over 48 hours and no sign that the web site is active. Thank you for your time. A list of problems. #0 A LACK OF EMAIL COMMUNICATION FROM heliohost.org and helionet.org being left in the dark!! #1 there seems to be a problem with the captcha system not working in chrome (not displaying enything) #2 reset user password system not working in chrome it has been almost 1 week since i signed up with heliohost.org and helionet.org reguarding my account and the problem of logging into the cpanel for the first time . I have had no response from anyone regarding this issue. I think your customer service is extremly poor , i have singed up with other web hoisting servers before all using the cpanel system , it never takes more than a few hours to a day to get things setup, and for me to start creating a web page, but with you lot i cant do that, you looked so promising not only for your web service but most importantly the mysql database system you have. i feel so let down by you lot, that if i don't get a response to this topic, and my issues resolved then i world appreciate if you would delete my account, and i want confirmation that it has been done.