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Everything posted by Krydos
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[Solved] Script Times Out, Is It Possible To Allow It To Run Longer?
Krydos replied to Dariush's topic in Escalated Requests
I have made some changes to the server configuration that should help fix this issue, but it will take some time to become active. I'll post back on this thread once the changes go live. -
People have reported that hotmail deletes our emails completely and doesn't even put them in the spam box. That's why that warning is there. Personally I signed up with a hotmail address to create my heliohost account and all the emails go straight to my inbox. Your mileage may vary. You can always change your email address later after you create your account if you're not receiving anything.
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There is three steps to setting up a database and user to go with it. Create the database. Create the database user. Grant the user access to the database. It sounds like you did 1 and 2, but not 3. Visit http://johnny.heliohost.org:2082/frontend/x3/sql/index.html#mysqlusers and try adding user to database.
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[Solved] Transfer Of Dedicated Ip Address
Krydos replied to GroovyCarrot's topic in Customer Service
That IP address is actually still in use by the account jlbrec which is inactive, but has not yet been deleted from our systems. If you would like to reactivate the account and regain access to your dedicated IP you may use this link http://www.heliohost.org/home/support/scripts/renew Sorry for the change in policy, but I no longer check my PMs unless someone specifically mentions that they sent me one on these forums. We find it's best to provide support in a publicly visible way so future users who might have a similar issue can find answers without even having to create a new thread in most cases. Also keep in mind that each user is only allowed to have one account so once you reactivate your old account and have two active accounts there is the possibility that your accounts could be suspended. The solution is to backup and delete everything from your current account and move it to your old account with the dedicated IP. Once you have everything backed up from your new account you may use http://www.heliohost.org/home/support/scripts/delete to delete any active accounts in excess of one that you may have. -
Deployed. http://lani1234.heliohost.org/CandC
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Just keep in mind that full backups cannot be restored automatically. You have to extract them on your home computer and find all the data you need to restore them on your new account. Sometimes this is a bit confusing for users, but if you post here on the forums we can help you with that too. Admins don't delete your account for you, because you can do it yourself. Once you're sure you have everything backed up and downloaded just visit http://www.heliohost.org/home/support/scripts/delete to add your account to the deletion queue.
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Yeah, occasionally this core.##### problem surfaces. While we're looking into how to prevent the core files from being created in the first place it might help you to fix the errors that cause the core files in the first place. All of the core files I found on your account were for the same error: Core was generated by `/usr/bin/php /home/robev/public_html/blog/wp-cron.php'. Program terminated with signal 24, CPU time limit exceeded. This means that wp-cron.php script is running for too long and being killed by the system. If you can find a way to prevent that script from running for so long, or disable it completely it would prevent those core files from being created. Since your account was capped out at 500 MB, I deleted three core files for you and you're currently at 304 MB.
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[Solved] Why My War Won't Work On Your Server
Krydos replied to lani1234's topic in Customer Service
catalina.2013-12-22.log:INFO: The start() method was called on component [standardEngine[Catalina].StandardHost[localhost].StandardContext[/lani1234_TestingWarFileOnHelioNEW2]] after start() had already been called. The second call will be ignored. catalina.out:INFO: The start() method was called on component [standardEngine[Catalina].StandardHost[localhost].StandardContext[/lani1234_TestingWarFileOnHelioNEW2]] after start() had already been called. The second call will be ignored. catalina.out:com.mysql.jdbc.exceptions.jdbc4.MySQLSyntaxErrorException: User lani1234_lani already has more than 'max_user_connections' active connections and a whole bunch of these catalina.out:SEVERE: The web application [/lani1234_TestingHelioWarWithDB] appears to have started a thread named [Abandoned connection cleanup thread] but has failed to stop it. This is very likely to create a memory leak. -
Deployed. http://lani1234.heliohost.org/CandC
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[Solved] What Happened To Mysql Database?
Krydos replied to WorldBuilder's topic in Escalated Requests
Try going to http://stevie.heliohost.org:2082/frontend/x3/sql/index.html and deleting the MySQL user for that database. Then recreate that user, give them access to the database, and update your script to reflect the new password for the user. Let us know if you're still having trouble connecting to MySQL after you've done that. -
The brute force protection system detected you attempting to log in with the wrong password many times and decided that you were trying to guess the password. Make sure you don't continue trying to log in with the wrong password over and over. I have cleared the blocks on your account and you should be able to log in now. Let us know if you're still having issues logging into your account.
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That's kind of weird. Here is what cPanel is seeing: Name Servers ns1.mydomain.com 66.96.142.148 ns2.mydomain.com 65.254.254.172 and some whois tools see that too http://who.is/whois/marionfamily.org I would contact domain.com support (or whoever you registered this domain with) and ask them why the nameservers are showing one thing in some places, and another in other places. It might just be a DNS caching issue, like some DNS is still showing the old data, and some are showing the new, in which case waiting some more might help. You've already waited quite a while though so I don't understand why any old entries would still exist anywhere. Perhaps your registrar has some strange settings or they can help you sort this out.
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Deployed. http://lani1234.heliohost.org/TestingHelioWarWithDB
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Deployed. http://lani1234.heliohost.org/TestingHelioWarWithDB
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Most FTP clients can change permissions on files. It sounds like this cloudnine's ftp client doesn't allow you to configure much though. What IP does cloudnine ftp client connect from? Have you asked cloudnine's support if you can set what permissions their client uploads with? You could just use cPanel file explorer, or an FTP client on your computer to edit the botched permissions after c9 uploads their files?
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Please post the following information: Your cPanel username Your main domain The server that you are on
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Deployed. http://lani1234.heliohost.org/TestingHelioWarWithDB
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The domain was working when I first checked it. If I had to guess: The user probably changed his main domain and hadn't waited 24 hours or more before posting about it being queued.
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Please clear your cache.
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Deployed. http://jackmyers.biz/HelloServlet
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Deployed. http://lani1234.heliohost.org/TestingHelioWarNoDB
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It sounds like the user account you're using doesn't have permission to select on that database, but it does have insert permissions. You could try backing up, deleting, and recreating the database perhaps?
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[Solved] Problem Creating Addon Domain - Error From Park Wrapper
Krydos replied to pab49162's topic in Customer Service
If you can't (or don't want to) change the nameservers to host a domain with us just use http://www.heliohost.org/home/support/scripts/domain to change your main domain, and then create an A record to point to the shared IP address that you can view in your cPanel. Let us know if you're having trouble figuring out the IP address of your account or getting your domain hosted. -
[Solved] Why My War Won't Work On Your Server
Krydos replied to lani1234's topic in Customer Service
Perhaps http://wiki.helionet.org/Java_Servlet#Edit_index.jsp_Source will help you? -
Are there any particular features you're needing, or vulnerabilities you think might be exploited?
