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Krydos

Chief Executive Officer
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Everything posted by Krydos

  1. Please clear your cache.
  2. Your account was suspended for the following reason: Malware. 1 file(s). Win.Trojan.Keygen-330 FOUND That means that there are some malware files found on your account. For your safety and to protect your website from potential further corruption the account has been suspended. To find the infected files we recommend making a backup of your site, download the backup file to your computer, and scan the backup using a reputable virus and malware scanner. If you're having trouble locating the offending files please ask and we can provide more information. If you are you certain that it is a false-positive, we strongly encourage you to file a false positive form here: http://cgi.clamav.net/sendvirus.cgi Your account should be unsuspended now, but keep in mind that this is a temporary unsuspension. You have 24 hours starting at the time of this post to clean your account of any and all malicious files or your account will be resuspended.
  3. Now the problem is you typed 'www.coolworld.in' instead of 'coolworld.in' The www. part isn't actually part of the domain; it is a CNAME that is automatically created by cpanel. That's why http://www.coolworld.in/ works but http://coolworld.in/ does not. Since you're having a lot of problems with doing this yourself, I just went ahead and made the change for you to coolworld.in. It should be working within 24 hours.
  4. You cannot change your main domain to a domain that is already set up on the server. Please remove all traces of coolworld.in from parked domains, and addon domains. Then try changing your main domain again.
  5. It's possible to do a SSL on a shared IP, but the cost is generally quite a bit higher for you. Using comodo for these prices: If you buy a dedicated IP: If you buy a SSL certificate that will work on a shared IP: So, in essence buying the dedicated IP from us saves you $258 per year...
  6. Your account is showing up as clean now. Thank you for taking care of this.
  7. Your account is showing up as clean now. Thank you for taking care of this. You might also want to make sure that malicious visitors to your site aren't able to upload files to your account otherwise you might keep getting suspended like this.
  8. IP changed. Let us know if you're still having trouble accessing your site from China.
  9. Which version of python are you using? #!/usr/local/bin/python2.7 Python version 2.7.1 #!/usr/local/bin/python3.2 Python version 3.2
  10. Please set your nameservers to ns1.heliohost.org and ns2.heliohost.org http://byrondallas.heliohost.org/php/tools/dns_records.php?domain=employhealth.tk+&rec=NS
  11. Is it working now? I noticed you had multiple copies of post.cgi running so I killed them for you. When you get too many processes running at the same time it can prevent other scripts, such as perl and php, from running because of hitting the maximum process limit. You might want to check the code of that script to make sure it's exiting properly to prevent this from happening again. I'm going to go ahead and mark this as solved. Let us know if you're still having issues and we can investigate further.
  12. You seriously needed help finding this one? /home1/yashrs/public_html/upload/upload/C99madShell v. 2.0 madnet edition-backdoor.php
  13. Here's just one example of your high load queries: Count: 1 Time=130.11s (130s) Lock=0.00s (0s) Rows=0.0 (0), scvroinh_scvroin[scvroinh_scvroin]@localhost SELECT j.id AS j__id, j.created_at AS j__created_at, j.updated_at AS j__updated_at, j2.id AS j2__id, j2.category_id AS j2__category_id, j2.type AS j2__type, j2.company AS j2__company, j2.logo AS j2__logo, j2.url AS j2__url, j2.position AS j2__position, j2.location AS j2__location, j2.description AS j2__description, j2.how_to_apply AS j2__how_to_apply, j2.token AS j2__token, j2.is_public AS j2__is_public, j2.is_activated AS j2__is_activated, j2.email AS j2__email, j2.expires_at AS j2__expires_at, j2.created_at AS j2__created_at, j2.updated_at AS j2__updated_at FROM jobeet_category j LEFT JOIN jobeet_job j2 ON j.id = j2.category_id WHERE (j2.expires_at > 'S' AND j2.is_activated = 'S') It took the server 130 seconds just to execute that one query. It's a wonder you don't get suspended for high MySQL load everyday...
  14. The account rparvaz has been unsuspended.
  15. There is a typo in your shebang. It should be #!/usr/bin/perl
  16. Deployed. http://infopar.heliohost.org/webCat/
  17. Maybe you deleted it after you posted but that file doesn't exist: root@stevie [/home/mkk/public_html/cgi-bin]# ls -la total 20 drwxr-xr-x 2 mkk mkk 4096 Sep 11 09:16 ./ drwxr-x--- 3 mkk nobody 4096 Sep 10 22:56 ../ -rw-r--r-- 1 mkk mkk 6339 Sep 10 22:57 einsatzsms.cgi -rw-r--r-- 1 mkk mkk 1168 Sep 10 23:49 test.cgi Also, looking at those two .cgi files you do have there, you need to make sure your scripts have the proper shebang line at the beginning of the file. If the code is perl then the shebang should look something like: #!/usr/bin/perl
  18. We've seen this same thing with registro.br many times, and what wolstech described is the way many other people have solved their issue. Also most people when their issue is resolved never bother to let us know. When an issue is flagged as solved it simply means to the Heliohost staff that there is nothing we can currently do on this thread to help. We're just waiting. If you come back and let us know that it still isn't working then the [solved] flag can easily be removed and we can help you some more. If no one posts on a [solved] thread for over 48 hours it's assumed that everything is working, because like I said people rarely come back to let us know that it was a success, and the thread is closed.
  19. The account metals has been unsuspended.
  20. Thanks for bringing this issue to our attention. I have sent an email to the address that your created your hosting account with. Did you receive it?
  21. The account dezignz has been unsuspended so you can make a backup. Once you are done backing up your data you may delete the account yourself with this link http://www.heliohost.org/home/support/scripts/delete or just let us know on this thread and we will unsuspend another account for you. We recommend making regular backups of your accounts regardless of whether you're breaking rules or not. It's just a good idea so you don't lose any data. You did have a warning. It's impossible to create an account on Heliohost without the bright red text "Only one account is allowed per user." appearing on your screen. It means exactly what it says. Each user is allowed to have a maximum of one account. You were warned. It's not our fault you chose to either not read the warning or ignore it. Suspending multi account violators isn't generally the highest of priorities. We'd much rather focus our time and energy on providing great uptime and great services for free. However, it isn't fair for everyone else who is abiding by the rules for you to be breaking them so eventually it was inevitable that you would be caught.
  22. Deployed. http://infopar.heliohost.org/webCat/
  23. I bet your account was deleted for inactivity, and someone else used the same username as you used to have. Just create a new account with a different username.
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