Krydos

If setting a domains nameservers gives a "not authoritative" response like that you have two options Contact your registrar's customer support or find a way to override the error and set your nameservers to ns1.heliohost.org and ns2.heliohost.org Change your main domain http://www.heliohost.org/home/support/scripts/domain to the domain you're trying to add, and after 24 hours or so you should be able to set the ns records correctly. Obviously option #1 is faster and easier and better, but some registrar's are dumb and won't let you set your ns records to whatever you want. Usually it's some sort of a scam to try to sell you hosting. Option #2 gets around their shenanigans if they won't work with you. Good luck!

Seriously? http://infinitylegends.tk/ 25,000+ posts? I think the bots have taken over. Stop the bots and the load will follow suit.

Glad to hear you're doing better. Hope things continue going your way.

The most common reason for brute force protection like that from your own IP address is if you save a password in an FTP client or some other client that logs into your account and then change your password without updating the FTP client. Most FTP clients are pretty dumb and will just try over and over with the wrong password until your account is locked down. I don't see any brute force protection on your account currently so you should be good for now.

To switch servers follow these instructions http://wiki.helionet.org/Moving_your_account Please note that having two accounts (or more) without prior permission could result in all of your accounts being suspended. Stevie is our stable server and to help keep him stable we limit the number of new accounts that can be created each day. Once signups for that day are full you need to wait until the next day to create your account. This link http://bybyron.net/helio/sign-up.php might help you to figure out when signups reopen.

Please post the following information: Your cPanel username Your main domain The server that you are on Your cz.cc domain you are trying to park

You can check the uptime/downtime and load records for December 5th with this link: http://heliohost.grd.net.pl/monitor/archive/?2013-12-05 Johnny looks about the same as he is on any normal day. Whether downtime can cause an email to not be received depends more on the sending email server than the receiving. Even 1 minute of downtime on the receiving server can cause mail to not arrive if the sending server is poorly configured. Standard practices say that a sending email server should retry sending failed messages for up to 3 days, but some administrators cheat to reduce load and use a much shorter retry time. If the sending server only tried once and Johnny was experiencing high load at the time then yes it is possible that the email would never arrive, but most of the time it shouldn't matter because the sending server will try sending it again later resulting in a delay of the email not in a complete failure.

Please clear your cache.

Please clear your cache.

Solved topics are automatically closed after about 48 hours. Unsolved topics in customer service are closed after about 7 days of inactivity. Questions are never closed. Just open /home/hooper/public_html/.htaccess and copy/paste in the code. You can backup the file first to save your working copy as something like .htaccess.old so you can restore it if it doesn't work the way you want. Worst case scenario with editing .htaccess files is you get a syntax error and your site shows a 500 error. The reason the account was deleted was because you never logged into it. When you lost that domain and you asked me about it I told you to log into the account by visiting http://heliohost.org/ and logging into cpanel at least once every 30 days. Since you failed to do that the system flagged the account as inactive and sent you an email letting you know, and after several months of inactivity the oldest inactive account are deleted to make room for active accounts. You could have kept the account active without a functional domain forever if you had followed my instructions. Sure. The dedicated IP address covers all the domains on that account. Your SSL certificate may not cover all the domains though. If your purchase a more expensive certificate, like a wildcard certificate, you can have SSL on all of your subdomains like store.lisanet.com, forum.lisanet.com, blog.lisanet.com, images.lisanet.com, etc. The standard (least expensive) certificates only cover one domain regardless of how many domains happen to be hosted on that IP address. That's the reason I originally set you up with two accounts because you wanted to have SSL on two unrelated domain names so you needed two accounts each with their own unique IP address.

This support request is being escalated to our root admin.

The account zept has been unsuspended.

Here is your cpu and memory usage as a rank amongst other users on your same server. 1=highest 4=three users are higher than you, etc. Larger numbers mean less load and less chance of being suspended. date cpu mem 1-26 9 5 1-25 8 5 1-24 8 5 1-23 14 4 1-22 17 5 1-21 10 8 1-20 11 8

Is it working now?

Java isn't enabled on that account. In order to use Java/JSP you must

LMGTFY: https://docs.djangoproject.com/en/1.3/intro/tutorial01/

Is it working now?

The folks over at incident@nsc.org.my were being really annoying and sending multiple email reports about http://cybercrookz.sembang.my/ They wouldn't explain what was important to take down three words of text, but to get them to shut up we just suspended your website. You can contact them directly and ask what the issue is if you want. Your account has been unsuspended.

You must have deleted some files then because your public_html is currently using only 124 MB. Sometimes it takes time for cPanel to update the usage after you delete files.

Yes, there is. Create a post on these forums stating your username, domain, and server and ask for a load report.

Both MySQL and PostgreSQL are working fine for me on Stevie. Can you post a link to a test script that fails to connect to "SQL"? What error messages (if any) are you getting?

You don't need the assistance of a staff member to extract a .zip file. Simply upload the .zip (which you've already done) and click "File Manager" in your cPanel. Browse to your file, highlight it, and click the "Extract" button.

Here is everything that is in all of the log files regarding your application: manager.2014-01-22.log:INFO: HTMLManager: start: Starting web application '/sunjapan_sample' manager.2014-01-22.log:SEVERE: FAIL - Application at context path /sunjapan_sample could not be started manager.2014-01-22.log:org.apache.catalina.LifecycleException: Failed to stop component [standardEngine[Catalina].StandardHost[localhost].StandardContext[/sunjapan_sample]] manager.2014-01-22.log:Caused by: org.apache.catalina.LifecycleException: Failed to stop component [ProvisioningWebappLoader[/sunjapan_sample]]

If you want to delete your account here is the link to visit http://www.heliohost.org/home/support/scripts/delete Although editing a single file seems a lot easier than creating a new account.

Stevie is currently running postgres v9.0.7 http://www.heliohost.org/home/signup Do you need asp.net, java, or ror? If no it might be quicker for you to switch servers.