Krydos

Ok, Johnny php memory limit has been increased to 384M. Let us know if it still isn't working and we can try increasing it a bit more.

Thanks for pointing this out. I've noticed that some of the system owned domains have a tendency to disappear from DNS. I suspect it has something to do with some faulty cleanup script that deletes unowned domains or something like that. I have recreated the proper reverse DNS entries for Stevie. Just for future record it's actually a PTR type not TXT though. Let us know if you're still having issues sending or receiving mail.

Please post the following information: Your cPanel username Your main domain Your subdomain The server that you are on

It sounds like you're talking about Johnny, which is indeed our experimental server. If you follow our news https://twitter.com/Heliohost/ you can see that Johnny crashed and had quite a bit of downtime over the last few days. If you need a server that is online more, and doesn't timeout requests, and less inconveniences I would recommend creating your account on Stevie which is our stable server. If you're just experimenting and uptime isn't important to you then Johnny is the best choice. We find it best to offer a nice spectrum of server options so each user can determine what is most important for them. It sounds to me like you may have chosen the wrong server for your needs.

http://x-wow.tk/ isn't hosted on our servers http://byrondallas.heliohost.org/php/tools/dns_records.php?domain=x-wow.tk&rec=A If you want to host that domain with us please set your nameservers to ns1.heliohost.org and ns2.heliohost.org

How long did you wait between deleting your Johnny account and trying to create your Stevie account?

For some reason the DNS records for worldnumisilver.com were either never created or were deleted somehow. I have recreated the records and your domain should start working within 24 hours. Let us know if you're still having issues accessing your site.

Sorry, that domain is already owned by an account with the username soercorp.

Here's your problem: -rw-r--r-- 1 stp stp 410M Dec 3 20:55 error_log 410 MB of your 500 MB limit were all located in that one file. I deleted it for you.

The easiest way to host a subdomain at another host while hosting the main domain here is to set the A record of the subdomain to the IP address of the other host. You can do this yourself through cPanel and you don't need anyone to help you with it. Let us know if you're having trouble figuring out how to do this yourself and we can provide further assistance.

Do you also own the account ibcsclas?

Since that account has been logged into since the last post from the user I'm going to assume that this issue has resolved itself. Let us know if you're still having trouble logging in.

Please post the following information: Your cPanel username Your main domain The server that you are on

Please post the following information: Your cPanel username Your main domain The server that you are on

Try using this link http://stevie.heliohost.org:2082/frontend/x3/passwd/index.html to change your password and make sure you have the box checked to change the MySQL password. Let us know if you still can't access phpmyadmin after the password change.

Please clear your cache.

The account cyrus717 has been unsuspended.

Because you can only have one active account at a time, and you requested to delete raspina. The account saharnaz has been unsuspended. Let us know once it has been deleted and we can unsuspend cyrus717.

The only way we've given away more disk space was for winners of our annual contest. I don't really see much of anything on your account that could be deleted. I suppose you could only host one of your addon domains or something. You only have about 2 MB that you could free up by deleting mail even.

ns1.heliohost.org and ns2.heliohost.org are the nameservers that Heliohost uses.

For today you are 6th highest cpu usage and 1st highest memory usage on your server. There is no maximum visitors, maximum bandwidth, maximum traffic, or even maximum cpu limit. The way it works is if the server is no longer performing up to a certain reasonable level then the accounts that are causing the most load are suspended until the server returns to the acceptable threshold. It isn't fair for the other 10,551 accounts on your server to run slowly because you're hogging all of the memory, so if things start to slow down and you're account is the cause of it you get suspended.

http://heliohost.org/home/support/scripts/delete doesn't work on accounts that are suspended. The account raspina has been unsuspended so you can delete it yourself. Once it's deleted let us know and we can unsuspend the next for you to delete.

The account ibcsclas has been unsuspended.

http://jackiemattinson.com.br/ is actually your current main domain, and it's working fine. What do you mean you gave up?

When accounts go inactive java support is automatically removed to make room for active users. You can request java again at http://www.helionet.org/index/forum/74-java-requests/ if you wish.