-
Posts
25,505 -
Joined
-
Last visited
-
Days Won
913
Everything posted by Krydos
-
The only way we've given away more disk space was for winners of our annual contest. I don't really see much of anything on your account that could be deleted. I suppose you could only host one of your addon domains or something. You only have about 2 MB that you could free up by deleting mail even.
-
ns1.heliohost.org and ns2.heliohost.org are the nameservers that Heliohost uses.
-
For today you are 6th highest cpu usage and 1st highest memory usage on your server. There is no maximum visitors, maximum bandwidth, maximum traffic, or even maximum cpu limit. The way it works is if the server is no longer performing up to a certain reasonable level then the accounts that are causing the most load are suspended until the server returns to the acceptable threshold. It isn't fair for the other 10,551 accounts on your server to run slowly because you're hogging all of the memory, so if things start to slow down and you're account is the cause of it you get suspended.
-
http://heliohost.org/home/support/scripts/delete doesn't work on accounts that are suspended. The account raspina has been unsuspended so you can delete it yourself. Once it's deleted let us know and we can unsuspend the next for you to delete.
-
The account ibcsclas has been unsuspended.
-
http://jackiemattinson.com.br/ is actually your current main domain, and it's working fine. What do you mean you gave up?
-
When accounts go inactive java support is automatically removed to make room for active users. You can request java again at http://www.helionet.org/index/forum/74-java-requests/ if you wish.
-
I just sent an email from Stevie to a Gmail account and it arrived in the inbox within seconds. What do you mean by Gmail has banned Stevie? Can you post the full error message perhaps?
-
http://spedexpress.heliohost.org/ is working for me. I'm guessing that since your post was made shortly after your account was created that you just didn't wait long enough for your website to start working. Let us know if you're still having trouble viewing your site in a browser.
-
Is the database hosted on our server, and you're trying to connect to it from a remote location, or are you trying to connect to a remotely hosted database from a script hosted on our server?
-
Go to http://johnny.heliohost.org:2082/frontend/x3/mail/pops.html and create chuck@chuck.heliohost.org
-
What page do you get a 500 error on?
-
It looks like http://hope4paradise.heliohost.org/ is working now. The reason it's been queued so long is because each time you changed your main domain it reset the queued process. We recommend keeping your <domain>.heliohost.org domain once it's working, and adding additional domains as addon or parked domains.
-
Johnny has three CPUs.
-
Did you change your main domain?
-
It's been 20 hours since your account was created. Accounts on Johnny takes at least 24 hours and up to 48 hours generally for the queued page to go away.
-
Your website itself only takes up 251 MB. For some reason you've put about 150 MB into the trash can without actually deleting any of it. Clearing that out would help you a lot. Also keep in mind that your 100 MB backup takes up space too until you delete it.
-
I renamed your index.html to index.old so you can see that your site works just fine. If you want the error message to come back just rename it back.
-
Please clear your cache.
-
Please clear your cache.
-
The account y120 has been unsuspended.
-
[Solved] Connecting An Existing Mediawiki To A New Installation
Krydos replied to slocum's topic in Customer Service
I don't really understand what you're asking, but maybe this link https://kb.mediatemple.net/questions/242/How+do+I+redirect+my+site+using+a+.htaccess+file%3F will help you? If that's not what you want to do let us know with more detail what you're wanting to do and we can revisit your issue. -
MySQL on Johnny is running fine, and your account http://teachereviews.heliohost.org/ is working fine. However, your site http://teachereviews.x10host.com/ appears to be suspended, but since that isn't hosted on our servers you'll have to talk to x10host or whoever about getting it unsuspended.
-
It has nothing to do with other users abusing the server. It has to do with YOU having too many errors. Read the error message: "dhcp-ccd-146-111-.net.uniroma.2.it is blocked because of many connection errors." If someone is causing a ton of errors and appears to be abusing the server then their IP is blocked. If there is someone other than you connecting to MySQL from this same IP and causing a lot of errors then maybe it's their fault too, but usually it's just yourself causing that error. Anyways, I have flushed your errors from the system. Let us know if it's still not working for you.
