Krydos

Please be patient. When you post at 3am you can't reasonably expect any of us to be awake. That .war file cannot be deployed because java is not enabled on your account. To request java access please go to https://johnny.heliohost.org:2083/frontend/paper_lantern/java/index.live.php and click the Request Java button. Please be aware that since you picked the Johnny server the wait to receive java is quite long. The wait on Tommy is generally only a few hours.

I changed your main domain for you to http://ctfisep.heliohost.org/ and it should start working within 24 hours. Be sure to clear your browser cache each time before you check it. Sometimes that queued page gets saved in your browser.

That's actually a pretty good idea. Our IRC chat system takes a look at the email address that people use to log in to the chat system, and automatically names them based on their hosting account name. That makes it way easier to provide support through chat because you don't have to ask what their username, main domain, server, and all that. We could do the same thing with these support emails, and if they are sent from an address that has a hosting account with us it could post their username at the very least so we don't have to ask every time someone emails us. Obviously we don't want to publish the email addresses of everyone so that's why the system anonymzes it a bit, but not knowing who we're talking to makes providing support difficult at times. Thanks for the idea.

01-Oct-2017 20:09:48.864 SEVERE [localhost-startStop-8] org.apache.catalina.startup.ContextConfig.beforeStart Exception fixing docBase for context [/afarias_BarcodeNetBar] java.util.zip.ZipException: error in opening zip file at java.util.zip.ZipFile.open(Native Method) at java.util.zip.ZipFile.<init>(ZipFile.java:225) at java.util.zip.ZipFile.<init>(ZipFile.java:155) at java.util.jar.JarFile.<init>(JarFile.java:166) at java.util.jar.JarFile.<init>(JarFile.java:103) at sun.net.www.protocol.jar.URLJarFile.<init>(URLJarFile.java:93) at sun.net.www.protocol.jar.URLJarFile.getJarFile(URLJarFile.java:69) at sun.net.www.protocol.jar.JarFileFactory.get(JarFileFactory.java:99) at sun.net.www.protocol.jar.JarURLConnection.connect(JarURLConnection.java:122) at sun.net.www.protocol.jar.JarURLConnection.getJarFile(JarURLConnection.java:89) at org.apache.catalina.startup.ExpandWar.expand(ExpandWar.java:130) at org.apache.catalina.startup.ContextConfig.fixDocBase(ContextConfig.java:614) at org.apache.catalina.startup.ContextConfig.beforeStart(ContextConfig.java:744) at org.apache.catalina.startup.ContextConfig.lifecycleEvent(ContextConfig.java:300) at org.apache.catalina.util.LifecycleBase.fireLifecycleEvent(LifecycleBase.java:94) at org.apache.catalina.util.LifecycleBase.setStateInternal(LifecycleBase.java:401) at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:149) at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:724) at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:700) at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:734) at org.apache.catalina.startup.HostConfig.deployWAR(HostConfig.java:952) at org.apache.catalina.startup.HostConfig$DeployWar.run(HostConfig.java:1823) at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511) at java.util.concurrent.FutureTask.run(FutureTask.java:266) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) at java.lang.Thread.run(Thread.java:748) 01-Oct-2017 20:09:48.930 SEVERE [localhost-startStop-8] org.apache.catalina.core.ContainerBase.addChildInternal ContainerBase.addChild: start: org.apache.catalina.LifecycleException: Failed to start component [StandardEngine[Catalina].StandardHost[localhost].StandardContext[/afarias_BarcodeNetBar]] at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:158) at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:724) at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:700) at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:734) at org.apache.catalina.startup.HostConfig.deployWAR(HostConfig.java:952) at org.apache.catalina.startup.HostConfig$DeployWar.run(HostConfig.java:1823) at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511) at java.util.concurrent.FutureTask.run(FutureTask.java:266) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) at java.lang.Thread.run(Thread.java:748) Caused by: org.apache.catalina.LifecycleException: Failed to start component [org.apache.catalina.webresources.StandardRoot@17a4e654] at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:158) at org.apache.catalina.core.StandardContext.resourcesStart(StandardContext.java:4831) at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:4963) at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:152) ... 10 more Caused by: org.apache.catalina.LifecycleException: Failed to initialize component [org.apache.catalina.webresources.JarResourceSet@139b60ff] at org.apache.catalina.util.LifecycleBase.init(LifecycleBase.java:111) at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:141) at org.apache.catalina.webresources.StandardRoot.startInternal(StandardRoot.java:692) at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:152) ... 13 more Caused by: java.lang.IllegalArgumentException: java.util.zip.ZipException: error in opening zip file at org.apache.catalina.webresources.JarResourceSet.initInternal(JarResourceSet.java:139) at org.apache.catalina.util.LifecycleBase.init(LifecycleBase.java:107) ... 16 more Caused by: java.util.zip.ZipException: error in opening zip file at java.util.zip.ZipFile.open(Native Method) at java.util.zip.ZipFile.<init>(ZipFile.java:225) at java.util.zip.ZipFile.<init>(ZipFile.java:155) at java.util.jar.JarFile.<init>(JarFile.java:166) at java.util.jar.JarFile.<init>(JarFile.java:103) at org.apache.catalina.webresources.JarResourceSet.initInternal(JarResourceSet.java:136) ... 17 more 01-Oct-2017 20:09:48.943 SEVERE [localhost-startStop-8] org.apache.catalina.startup.HostConfig.deployWAR Error deploying web application archive /opt/tomcat/apache-tomcat-8.5.4/webapps/afarias_BarcodeNetBar.war java.lang.IllegalStateException: ContainerBase.addChild: start: org.apache.catalina.LifecycleException: Failed to start component [StandardEngine[Catalina].StandardHost[localhost].StandardContext[/afarias_BarcodeNetBar]] at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:728) at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:700) at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:734) at org.apache.catalina.startup.HostConfig.deployWAR(HostConfig.java:952) at org.apache.catalina.startup.HostConfig$DeployWar.run(HostConfig.java:1823) at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511) at java.util.concurrent.FutureTask.run(FutureTask.java:266) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) at java.lang.Thread.run(Thread.java:748) 01-Oct-2017 20:09:48.944 INFO [localhost-startStop-8] org.apache.catalina.startup.HostConfig.deployWAR Deployment of web application archive /opt/tomcat/apache-tomcat-8.5.4/webapps/afarias_BarcodeNetBar.war has finished in 286 ms 01-Oct-2017 20:10:09.667 WARNING [http-nio-8080-exec-112] org.apache.catalina.loader.WebappClassLoaderBase.clearReferencesThreads The web application [climic_ClimicWeb] appears to have started a thread named [Abandoned connection cleanup thread] but has failed to stop it. This is very likely to create a memory leak. Stack trace of thread: java.lang.Object.wait(Native Method) java.lang.ref.ReferenceQueue.remove(ReferenceQueue.java:143) com.mysql.jdbc.AbandonedConnectionCleanupThread.run(AbandonedConnectionCleanupThread.java:40) 01-Oct-2017 20:10:26.086 SEVERE [http-nio-8080-exec-118] org.apache.catalina.startup.ContextConfig.beforeStart Exception fixing docBase for context [/afarias_BarcodeNetBar] java.util.zip.ZipException: error in opening zip file at java.util.zip.ZipFile.open(Native Method) at java.util.zip.ZipFile.<init>(ZipFile.java:225) at java.util.zip.ZipFile.<init>(ZipFile.java:155) at java.util.jar.JarFile.<init>(JarFile.java:166) at java.util.jar.JarFile.<init>(JarFile.java:103) at sun.net.www.protocol.jar.URLJarFile.<init>(URLJarFile.java:93) at sun.net.www.protocol.jar.URLJarFile.getJarFile(URLJarFile.java:69) at sun.net.www.protocol.jar.JarFileFactory.get(JarFileFactory.java:99) at sun.net.www.protocol.jar.JarURLConnection.connect(JarURLConnection.java:122) at sun.net.www.protocol.jar.JarURLConnection.getJarFile(JarURLConnection.java:89) at org.apache.catalina.startup.ExpandWar.expand(ExpandWar.java:130) at org.apache.catalina.startup.ContextConfig.fixDocBase(ContextConfig.java:614) at org.apache.catalina.startup.ContextConfig.beforeStart(ContextConfig.java:744) at org.apache.catalina.startup.ContextConfig.lifecycleEvent(ContextConfig.java:300) at org.apache.catalina.util.LifecycleBase.fireLifecycleEvent(LifecycleBase.java:94) at org.apache.catalina.util.LifecycleBase.setStateInternal(LifecycleBase.java:401) at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:149) at org.apache.catalina.manager.ManagerServlet.start(ManagerServlet.java:1307) at org.apache.catalina.manager.HTMLManagerServlet.start(HTMLManagerServlet.java:669) at org.apache.catalina.manager.HTMLManagerServlet.doPost(HTMLManagerServlet.java:217) at javax.servlet.http.HttpServlet.service(HttpServlet.java:648) at javax.servlet.http.HttpServlet.service(HttpServlet.java:729) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:230) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165) at org.apache.catalina.filters.CsrfPreventionFilter.doFilter(CsrfPreventionFilter.java:136) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165) at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165) at org.apache.catalina.filters.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingFilter.java:108) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:198) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:108) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:632) at org.apache.catalina.valves.RequestFilterValve.process(RequestFilterValve.java:319) at org.apache.catalina.valves.RemoteAddrValve.invoke(RemoteAddrValve.java:88) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:140) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:79) at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:620) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:87) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:349) at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:1110) at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66) at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:785) at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1425) at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.lang.Thread.run(Thread.java:748) 01-Oct-2017 20:10:40.055 SEVERE [http-nio-8080-exec-117] org.apache.catalina.startup.ContextConfig.beforeStart Exception fixing docBase for context [/afarias_BarcodeNetBar] java.util.zip.ZipException: error in opening zip file at java.util.zip.ZipFile.open(Native Method) at java.util.zip.ZipFile.<init>(ZipFile.java:225) at java.util.zip.ZipFile.<init>(ZipFile.java:155) at java.util.jar.JarFile.<init>(JarFile.java:166) at java.util.jar.JarFile.<init>(JarFile.java:103) at sun.net.www.protocol.jar.URLJarFile.<init>(URLJarFile.java:93) at sun.net.www.protocol.jar.URLJarFile.getJarFile(URLJarFile.java:69) at sun.net.www.protocol.jar.JarFileFactory.get(JarFileFactory.java:99) at sun.net.www.protocol.jar.JarURLConnection.connect(JarURLConnection.java:122) at sun.net.www.protocol.jar.JarURLConnection.getJarFile(JarURLConnection.java:89) at org.apache.catalina.startup.ExpandWar.expand(ExpandWar.java:130) at org.apache.catalina.startup.ContextConfig.fixDocBase(ContextConfig.java:614) at org.apache.catalina.startup.ContextConfig.beforeStart(ContextConfig.java:744) at org.apache.catalina.startup.ContextConfig.lifecycleEvent(ContextConfig.java:300) at org.apache.catalina.util.LifecycleBase.fireLifecycleEvent(LifecycleBase.java:94) at org.apache.catalina.util.LifecycleBase.setStateInternal(LifecycleBase.java:401) at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:149) at org.apache.catalina.manager.ManagerServlet.start(ManagerServlet.java:1307) at org.apache.catalina.manager.HTMLManagerServlet.start(HTMLManagerServlet.java:669) at org.apache.catalina.manager.HTMLManagerServlet.doPost(HTMLManagerServlet.java:217) at javax.servlet.http.HttpServlet.service(HttpServlet.java:648) at javax.servlet.http.HttpServlet.service(HttpServlet.java:729) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:230) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165) at org.apache.catalina.filters.CsrfPreventionFilter.doFilter(CsrfPreventionFilter.java:136) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165) at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165) at org.apache.catalina.filters.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingFilter.java:108) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:198) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:108) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:632) at org.apache.catalina.valves.RequestFilterValve.process(RequestFilterValve.java:319) at org.apache.catalina.valves.RemoteAddrValve.invoke(RemoteAddrValve.java:88) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:140) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:79) at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:620) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:87) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:349) at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:1110) at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66) at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:785) at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1425) at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.lang.Thread.run(Thread.java:748)

Does it work now?

Since it sounds like you're having trouble figuring out how to make a backup of your account I'll walk you through it. 1. Go to https://www.heliohost.org/login/ 2. Enter your email address and password to log in. 3. Click Continue to cPanel. 4. Click the Backup button. 5. Click Download a Full Website Backup. 6. Select a location for the backup. The home directory is the easiest option. 7. Click generate backup. 8. Depending on the size of your websites and account it can take a while to complete, but you'll get an email when it's done. 9. Download the backup and keep it somewhere safe. Let us know if you have any other questions and we'll be happy to help.

What is your username or main domain?

This is the correct way to do it. I usually put stuff like this in a file called config.php and require_once it at the top of all of the php scripts in that project. That way you just have to change it in one place rather than having to change it in 15 different places.

The reason I asked about persistent connections is because when people forget the close their mysql connections in their code they end up seeing that error.

What is your username or main domain?

You were blocked for too many failed cpanel logins. Try logging in at https://www.heliohost.org/login/ and that should prevent the error. Unblocked.

This happens quite a bit on Johnny unfortunately. When you execute a long delicate process such as creating an addon domain on an unstable experimental server there is a chance of high load breaking the process. This never happens on our productions servers Ricky and Tommy. It looks like your domain got half created. I manually finished the addon domain creation, and you should now be able to see it on your addon domain section in cpanel. Since you're on Johnny it could take up to 24 hours to start working. Be sure to clear your browser cache before you check each time. Once your domain is working with our namservers log in to cloudflare, have them copy the working settings, and switch to the nameservers they assign you.

The reason you got blocked is because some computer or some device on your IP is trying to connect to mail with the wrong username or password. Sometimes people save a password in their phone and then change the password, but don't update their phone. The phone continues trying to download new messages with the wrong password and you get blocked. Something like that is happening. I recommend checking the settings on all email clients on your network to make sure they are using the correct credentials.

Remote access enabled.

Are you using persistent mysql connections?

Please post the following information: Your cPanel usernameYour main domainThe server that you are onSoftware that requires this

Thanks for the warning. Our system actually holds on to user's data until the total free home space dips below 10 GB, at which point it gets transferred automatically to cold storage where it can still be recalled if the user comes back and wants their data. We have a monitor on our admin control panel to keep an eye on it. Currently Johnny has 11.1 GB real space, and 92.7 GB theoretical space available. Tommy has 35.8 GB real space, and 174.6 GB theoretical space available. Eventually your server monitors will just show roughly 10 GB free home space on all servers all the time. We just figure why delete user's data if we don't really need to?

You created your account on Johnny, and that server has perl 5.10.1. You can use mysql or sqlite on Johnny as well although I strongly recommend mysql. Perl has DBI and DBD::mysql 4.043 installed. Digest::MD5 2.55 is also installed. ImageMagick 6.7.2 is also already installed. It should probably work. Let us know if you run into any problems.

That .war file cannot be deployed because java is not enabled on your account. To request java access please visit https://johnny.heliohost.org:2083/frontend/paper_lantern/java/index.live.php and click the Request Java button. Please be aware that the queue to receive tomcat access on Johnny is currently quite long. The wait to receive tomcat access on Tommy is generally a few hours.

SFTP != FTPS https://www.howtogeek.com/194740/what-is-the-difference-between-ftps-and-sftp/

Thanks for in depth explanation of what you tried and what worked. A lot of people just never post once they figure it out, and since they didn't share their knowledge every subsequent person who tries to do the same thing has to figure it all out from scratch all over again. If you feel that your process would help others you could consider writing an article on our wiki too http://wiki.helionet.org/

Enabled.

Remote access enabled.

Well, first of all, the way the .htaccess is written you need the trailing /. So, if you check http://tommygun.heliohost.org/socket/ you will see a 503 error. What that means is there is nothing running on port 12001 (which is just a mainly arbitrary number I came up with.) You can edit the .htaccess to include the port you want to use.

You're on Tommy now. http://bh7.heliohost.org/ If you see a 404 error or a Johnny queued page be sure to clear your browser cache and flush your os dns records. Let us know if you need help with anything. Thanks again for your donation. We really appreciate it. Yeah, Johnny is slow so it took him a while to package up your account. I had to go afk during the process.