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Everything posted by Krydos
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We are the only free webhost that provides java servlet and jsp support that I know of. As such it is quite popular. The java installation date prediction is actually a worst case scenario. Most of the time it ends up getting installed considerably earlier.
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Does it work now?
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[Solved] Need To Change Dedicated Ip Address
Krydos replied to vpngroups's topic in Escalated Requests
If you really think it will make a difference I can change your dedicated IP address once in case it was blocked in Iran before you started using it. I suspect that no matter what IP your site uses Iran will quickly block it as well. I'm not going to let you cycle through all of the IP addresses that Heliohost owns getting them each blocked one by one. The IP addresses all belong to Heliohost and users such as you are simply leasing them for a time. When you're gone someone else will need to be able to use them, and it would be unfair to the future user if none of them work in Iran or whichever other countries your site upsets. Let me know if you'd like to try changing the IP address once. -
[Inactive] Mail Forwarding W/ Default Address Not Working
Krydos replied to heycm's topic in Escalated Requests
Wow, that's a lot of spam. To be completely honest I didn't read most of it. Why not just create each email address @domain.whatever that you want people to be able to send mail to and forward it?- 11 replies
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- forwarding
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You cannot add that domain to your account because it already belongs to another account. If you are the owner of both accounts you should know that each user is allowed to have one account, and if you create more than one account you run the risk of all of your accounts being suspended. It is recommended that you pick one account to continue using and use the deletion script http://www.heliohost.org/home/support/scripts/delete on any accounts in excess of one.
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Please post the following information: Your cPanel username Your main domain The server that you are on
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[Solved] Need To Change Dedicated Ip Address
Krydos replied to vpngroups's topic in Escalated Requests
If you live in a country you should probably be familiar with the local laws. In most places ignorance of the law isn't a defense, but I suppose if you don't want to figure out what's illegal or legal where you're living that's your own business. Just don't be too surprised about it if you end up in jail for refusing to learn. I always advise towards having greater knowledge. Your site doesn't appear to be illegal in the US which is where our servers are physically located. Anyways, if your IP address is blocked in a particular country have you tried requesting that your dedicated IP be unblocked? Perhaps there is some sort of appeal process or reevaluation they can do on your site. -
You must first delete all instances of a1irrigation.ca from your account such as addon domains, or parked domains before using the domain change script.
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http://byrondallas.heliohost.org/php/tools/dns_records.php?domain=felipeladrao.com.br&rec=NS That shows that you don't have your nameservers set. How long ago did you set your nameservers to ns1.heliohost.org and ns2.heliohost.org?
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Does this help? http://ellislab.com/expressionengine/user-guide/cp/admin/localization_settings.html
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[Solved] New Account Should Be Queued But It's Not
Krydos replied to lani1234's topic in Customer Service
Accounts are generally created within seconds of submitting your information. That script you used to check your place in line is from long ago when it used to take hours or days to even get your account created. The recommended url to log into your account is http://heliohost.org/ and it should work within minutes of submitting your account for creation unless there is a problem. Preliminary steps have been taken to giving users some idea of how long the queued page will show instead of their content, but it hasn't been finished yet. For now we just tell people to wait roughly 24 hours and clear their cache a lot. -
It's always a bad idea to use a contact email address that is hosted on the account that you're creating on our servers. It causes issues like this one where you lose access to everything and can't regain it without a lot of help. We recommend using some sort of reliable external email address such as gmail, etc. Once you regain access to your account it might be a good idea to change your contact email address so this doesn't happen again in the future.
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Granted.
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You must first set the nameservers to ns1.heliohost.org and ns2.heliohost.org before you can add a domain. http://byrondallas.heliohost.org/php/tools/dns_records.php?domain=HOSTINGGURU.TK&rec=NS
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[Solved] Need To Change Dedicated Ip Address
Krydos replied to vpngroups's topic in Escalated Requests
Is your website illegal in Iran? -
Please post the following information: Your cPanel username Your main domain The server that you are on
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[Solved] Trouble Logging Into The Cpanel For The First Time
Krydos replied to popandsn's topic in Customer Service
Does it work when you login at http://heliohost.org/ ? As far as emails go you should get one when you sign up, and one more when your account is created. When you create your forum account you get one more email to validate your email address. Anyways, since your last login is about twelve hours ago I'm going to mark this solved. If you have any other questions or issues feel free to post. -
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[Solved] Can't Reach My Account From Certain Address
Krydos replied to Tarzan's topic in Escalated Requests
Does it work now? -
What domain are you trying to add?
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[Solved] Need To Change Dedicated Ip Address
Krydos replied to vpngroups's topic in Escalated Requests
Was it blocked when it was assigned to your account? -
Does it work now?
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Your account is showing up as clean now. Thank you for taking care of this.
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The offending file has been deleted and your account has been unsuspended. If you're curious the file was: /home/med/public_html/uploads/bie.jpg This is just a guess based on the folder name, but it might be beneficial to you to restrict who can upload files to your account to prevent future suspensions for malware.