Krydos

On October 29th they said that it would be working within 24 hours. After 24 hours I tested it and it still wasn't working. I sent their customer support team a message saying it still wasn't working. I have yet to hear back from them. I'm not giving up on this though.

If you're curious, the last time you logged in was December 2nd, 2012.

I'm actually looking forward to 11.39 with its (finally) IPV6 support, but that's pretty cutting edge for a system with thousands of users.

Ok, now fifactor has been unsuspended again. It's really simple. You may only have one active account. You created more than one account. If you ask for one account to be unsuspended that means all of your other accounts have to be suspended so you only have one active. Your one active account is now fifactor. If you ask for an account other than fifactor to be unsuspended, then fifactor will be suspended, and whatever other account you ask for will be unsuspended. I don't know how to explain it any clearer than that. You are the reason your account keeps getting suspended because you ask for it to be. I don't know about any of the other Heliohost staff, but I'm getting a little tired of switching your active account around constantly due to your inability to understand. If English isn't your first language perhaps it would be beneficial to you to have someone who understands English read this and explain it to you in a language that you do understand.

Do you have any specific reasons for any of this or are you just picking random numbers?

I still don't see a SSL certificate installed for your domain. If you want me to try installing it for you just PM me the .crt, .key, and .ca text blocks. Just make sure you let me know on this thread that you PMed me otherwise I never check for PMs. Yes, the instructions I gave are for installing a root signed ssl certificate that won't give visitors to your site an error message. Using a self signed certificate will give your visitors an error such as:

Any particular reason?

Pornography isn't allowed on Heliohost. You probably should have read our terms before you created your account http://wiki.helionet.org/Terms

cPanel on Johnny is back online. http://www.helionet.org/index/topic/17356-johnny-relicensed/ Are you able to reset your password now?

I'm still seeing http://algby.com/ fine. You didn't really answer my question. Do you mean that all links to algby.com result in a 404 error for you? Does the homepage load, and then if you click any link it gives you a 404? Does the links that give you a 404 error always give you a 404 or do they sometimes work?

There is no account with that username or domain in the system. It might be possible that Johnny's cPanel being unlicensed http://www.helionet.org/index/topic/17346-cpanel-license-expired/ caused issues with your account being created. I would recommend trying to create your account again. Let us know if you're still having issues creating your new account.

Yes, you can use external DNS to host a domain with us. To do so just use this script http://www.heliohost.org/home/support/scripts/domain to change your main domain and create the A record to point at the shared IP listed in your cPanel.

Are you sure you would like to use your dedicated IP on Johnny? Johnny is our experimental server, and as such his uptime generally varies between 85% to 95%. Stevie, our stable server, generally has uptime of 98% to 100%. If you would like to switch servers before I install your dedicated IP you can follow the instructions here http://wiki.helionet.org/Moving_your_account If you would like to use your dedicated IP on Johnny just let us know on this thread.

This is fixed now. See http://www.helionet.org/index/topic/17356-johnny-relicensed/

Well, the only real difference is your account has a dedicated IP now. If you want to use SSL you'll still need to purchase a certificate or use a self signed certificate and install it on your account. The downside to self signed certificates is that visitors to your site will see an error message in their browser, but they are free.

The account ijrit has been unsuspended. You can create your backup by visiting this link http://johnny.heliohost.org:2082/frontend/x3/backup/index.html

Clearly. You can only have one account. Fifactor has been unsuspended.

You can't set this up yourself. In fact I can't even set this up myself. I have sent an email to our upstream provider who can set this up. I'll update this thread when I receive a reply from them.

I don't see an SSL certificate installed for your domain. Perhaps this will help?

The account indiafee has been unsuspended.

Payment verified. Dedicated IP granted.

The account tosa has been unsuspended. Once you're done backing up any data from that account you can delete it using http://www.heliohost.org/home/support/scripts/delete Once the account is deleted you can post here again and we will unsuspend the next account for you.

Don't forget you need to park your domain on your account or create it as an addon domain or it will show queued forever since the server won't know which account the domain belongs to.

What link do you get a 404 error on?

Your site is loading fine for me. Have you read this? I wonder if maybe you were trying to load your page during a high load time maybe? The worst that will happen from having two accounts without prior permission is they will both be suspended. Then you just have to post in the suspended subforum to get one or the other unsuspended. It's not really that big of a deal if you don't have a lot of users yet and you're still just getting your site set up. The average time that a new domain will show as queued on Stevie is actually quite a bit less than Johnny. It's just a little harder to get a Stevie account since we limit the number of new accounts per day.