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Krydos

Chief Executive Officer
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Everything posted by Krydos

  1. Also you could also contact paypal support to get access to your paypal account and change the payment information on paypal's side. No, there is not a HelioHost account to log in to.
  2. What we could do is refund the unused portion of the current subscription that ends in September, and then set up a new subscription with your new paypal account that starts today and would bill again automatically 6 months from now. The other option is just leave it alone for now, and when your VPS expires in September you'll get an email reminding you to pay again.
  3. There you go https://www.sslshopper.com/ssl-checker.html#hostname=swlabr.heliohost.us
  4. There you go https://www.sslshopper.com/ssl-checker.html#hostname=namelessrumia.heliohost.org
  5. Your VPS subscription has been canceled and you won't be billed again. Thank you for using our VPS service.
  6. Postgresql 13.6
  7. If your card does not support monthly subscriptions it is still possible to get a VPS using a one time payment. However you have to do 6 months in advance due to the extra work it takes for our staff to manually verify one time payments. The good news is if you signup for 6 months you also get a 10% discount. If you'd like to get a Mercury VPS you can make a payment of $21.60 using this link. https://paypal.me/heliohost Be sure to click the send button not request. Once you have made the payment reply to this email and we'll get you set up with your VPS.
  8. Yes, your email was sent to spam for some reason. I try to keep an eye on the spam box, and I move real emails back to the inbox.
  9. Yes, your VPS was powered off due to your subscription payment not going through. You should have received a warning email explaining this, and a link to pay. If you'd like to have your VPS powered back on you can pay using this link https://www.heliohost.org/vps/pay/?code=0rTIqGK3NxiG6Wf4
  10. Would you like to keep the CPUs at 2, and the storage at 50 GB or would you like to upgrade those as well?
  11. This is what I use on windows. https://github.com/do-know/Crypt-LE/releases You just run the le64.exe program on the command line and then use SFTP to copy/paste in the text for the file it gives you. It's fairly easy and you can use it forever for free.
  12. There you go https://www.sslshopper.com/ssl-checker.html#hostname=cj7limited.nl https://www.sslshopper.com/ssl-checker.html#hostname=www.stamphaus.nl
  13. There you go https://www.sslshopper.com/ssl-checker.html#hostname=daskunk.heliohost.org
  14. There you go https://www.sslshopper.com/ssl-checker.html#hostname=astron.heliohost.org
  15. There you go https://www.sslshopper.com/ssl-checker.html#hostname=proton.heliohost.org
  16. There you go https://www.sslshopper.com/ssl-checker.html#hostname=johansx.heliohost.us
  17. There you go https://www.sslshopper.com/ssl-checker.html#hostname=timerestart.ga https://www.sslshopper.com/ssl-checker.html#hostname=ardin.es
  18. The username for your SFTP is graffix in all lowercase, not your email address. The password is the same that you used to be able to log in to cPanel with.
  19. Krydos

    Plesk ETA

    No, your hosting account on Johnny should be working the same as it ever has minus the ability to log in to cPanel, and email probably doesn't work either. If you're having trouble please start a new post in customer service rather than this news post.
  20. There you go https://www.sslshopper.com/ssl-checker.html#hostname=arabdoctors.eu.org
  21. There you go https://www.sslshopper.com/ssl-checker.html#hostname=herowars.fluffy.faction.pw
  22. You should have received the email explaining how to log in to your VPS less than an hour and a half after you emailed us. Let us know if you didn't get that email.
  23. Krydos

    Plesk ETA

    I have been. I trained up Yash as a VPS admin so I wouldn't be the only person handling all the VPS stuff. Opening volunteer positions actually take more of my time up front because I have to do all the work plus I have to do the work of training someone new, but in the long run it ends up being less work for me once they're fully trained.
  24. The expiration date on your VPS has been updated so you're good for another month, but I recommend contacting paypal and figuring out why the subscription isn't working on your account. If you can get the subscription to work I will refund the unused portion of the one-time payment, and we can go back to using the automated system again.
  25. If you can't do a subscription you can still make a one-time payment for a VPS, but you have to do a 6 month plan instead of a month to month plan. The good news is you also get a 10% discount for paying for 6 months up front so it ends up being $3.60 per month instead of $4.00 for the Mercury VPS. The reason we can't do one-time payments for only a month is it's a lot of extra work for the staff to have to manually verify payments, and I don't want to have to manually verify 80+ payments each month. If you're able to do a subscription then it is zero work for our staff because the system automatically updates the expiration date each month. If this sounds good to you go to https://paypal.me/heliohost and then click Send and type in $21.60, and once the transaction goes through post the transaction ID here.
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