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Everything posted by Krydos
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Generally we don't like to do one month one time payments because it causes a lot of extra work for our staff to verify each payment. Imagine having to log into paypal and copy/paste in 80 email addresses to verify VPS by hand. So if you're unable to do a recurring subscription it would be best if you could do 6 months and save yourself 10% off too. It would be $27.00 for six months including the discount. If you really think you can figure out how to get the subscription to work again within the next 30 days then you can do one month again, but that is what you were supposed to be solving for the last month. Anyways, I powered your VPS back on since you're making an attempt.
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Counted. Thanks for the feedback.
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For people who want to vote for features you can just reply to this thread, and then I'll edit the second post.
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When it's your turn to be moved to Plesk you will receive an email with a link to indicate that you want to be moved immediately, or if you want to wait. So keep an eye on your inbox. We'll use this post to keep track of the votes for requested features: 7 java 6 flask 2 django 0 ruby on rails
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Happy Easter everyone! If you're not familiar with Christianity the meaning of Easter is to celebrate the resurrection of Jesus after his death by crucifixion. Therefore, I think this is a fitting day to celebrate the resurrection of HelioHost as well. Last year we were surprised to learn that our cPanel licenses that we've been using for 16 years were revoked and they tried to extort us for over $17,000 which we obviously can't afford because we provide free hosting. We quickly made a new partnership with Plesk instead, and began trying to upgrade our servers to use the new control panel. Clearly there have been a lot of issues since then, and unfortunately the work still isn't fully complete. This process has already taken an unacceptably long time so we've decided that the time is long overdue to start moving accounts to the new control panel. Since not all of our services are currently available on the new server we will be giving each user a choice whether they want to move now, or continue to stay on the broken cPanel for a while longer. For instance Java, Django, Flask, and some other things aren't available on Plesk yet, but we do plan to add support eventually. If you have questions about what is or is not available feel free to ask on the forums in this news post. You can check your place in line to be moved at https://www.heliohost.org/eta/ or improve your position with a donation if you wish to. If there is a feature that you need on Plesk for your website to function please let us know so we can prioritize the features that the most number of people need. Part of this decision to start moving accounts is due to Johnny being taken offline. We will be monitoring the load on the new Plesk server, and as long as we have space to fit more websites we will be upgrading existing Johnny and Ricky accounts to Tommy for free for being so patient during this excessively long upgrade process. Once we have all the existing accounts taken care of we will open new registrations as well. If you have any questions feel free to ask. Thanks for being a HelioHost user.
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I'm not sure it's currently possible to change the main domain since we don't have cPanel licenses. No one has requested this yet, but if you provide the domain you want to change to I can see if it's possible. Most likely it won't work though.
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There you go https://www.sslshopper.com/ssl-checker.html#hostname=mohapps.ml
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Keep an eye on https://www.helionet.org/index/forum/1-news/ I plan on making a news post soon in the next few days.
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Last night and this morning we noticed quite a few accounts on Johnny got hacked and various phishing websites and illegal content was uploaded to their websites. Normally our policy when an account gets hacked is we suspend the affected account and create a new account for the user, but since it's not currently possible to create new accounts on cPanel we'll have to wait for Plesk to be ready before we'll be able to create new free hosting accounts. Since so many accounts were affected we decided to just power off Johnny entirely rather than try to sort through all of it. As a reminder you can download your full backup from https://www.heliohost.org/backup/ If you need any help downloading your backup let us know. If you need your website to be online prior to Johnny being rebuilt with Plesk we do offer VPS hosting https://www.heliohost.org/vps/ which is available immediately starting at $4 USD per month. We can transfer any of your heliohost.us or heliohost.org domains to the VPS to keep your website online, and then when Plesk is ready you can move back to the free hosting if you want to. If you're not familiar with VPS or SSH we can install Hestia control panel and import your Johnny account for you at no additional cost. There is currently no ETA on when Plesk will be available on Johnny.
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There is no ETA currently.
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[HH#613097] How do I change the periodic payment method for the VPS?
Krydos replied to HelioHost's topic in Email Support
See https://www.helionet.org/index/topic/52574-hh453628-how-do-i-change-the-periodic-payment-method-for-the-vps/?do=findComment&comment=212383 -
[HH#219239] How do I change the periodic payment method for the VPS?
Krydos replied to HelioHost's topic in Email Support
See https://www.helionet.org/index/topic/52574-hh453628-how-do-i-change-the-periodic-payment-method-for-the-vps/?do=findComment&comment=212383 -
[HH#710954] Request FTP for genwork.heliohost.us
Krydos replied to HelioHost's topic in Email Support
Protocol: SFTP Host: johnny.heliohost.org Port: 1373 Logon Type: Normal User: genwork Password: <same as cPanel password> -
There you go root@tommy [/home/krydos]# dig +short CNAME _acme-challenge.genwork.heliohost.us 42c3ed0a-c809-4e41-9b38-efc631bb9312.acmedns.infinityfree.net.
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Is your site written in html, php, cgi, or something like that? We can provide custom free domains such as customdomain.heliohost.us. We can also host any domain such as customdomain.com, etc.
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Your server has been deleted. Thanks for using our VPS service.
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Yes, you can modify your files by uploading them through SFTP. Any changes you make will be copied over to the Plesk server at the time of the transfer.
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[Solved] Install new SSL Certificate (update before expiration)
Krydos replied to juris's topic in Escalated Requests
Yep, that's the exact command I've used to generate certificates and it works fine. -
[Solved] Install new SSL Certificate (update before expiration)
Krydos replied to juris's topic in Escalated Requests
There you go https://www.sslshopper.com/ssl-checker.html#hostname=jurisconsult.mg -
[Solved] For your Notice : Server Space running out on Tommy
Krydos replied to abisheak's topic in Escalated Requests
There's 14 GB free now. Thanks for noticing. -
Alright, glad everything is working for you.
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Your VPS has been deleted. Thanks for using our VPS service.
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[HH#453628] How do I change the periodic payment method for the VPS?
Krydos replied to HelioHost's topic in Email Support
Also you could also contact paypal support to get access to your paypal account and change the payment information on paypal's side. No, there is not a HelioHost account to log in to.
